Questions & Answers
Questionso looking at this Sony model (850E) and the 750D which is 200.00 less expensive...any picture quality difference etc between the two?
- Answer Yes the colors are deeper and vivid. Thanks to triluminous. It's like having a 24 pack of crayons vs a 8 pack.
QuestionI just purchased the 65' 850E and after attaching the stand, the top of the TV is slightly tilted back at the top! Is this normal? and is there an adjustment for this?
- Answer Yes, this is normal. It is not adjustable. I may add a wooden spacer under the base with the back of the spacer slightly higher than the front. This would raise the TV high enough for a sound bar to set in front of the set and change the angle a little as well.
Questionwhat do i gain by getting 900E or 850E. Any noticable difference? besides the price difference ie around $450
- Answer The 850E lacks a handful of high end feature as compared to the 900E that may or may not be important to you. Specifically, the 850E lacks something called 'local dimming' which create deeper blacks. Deeper blacks create greater contrast and a every so slightly brighter picture. Having said that, the 4500:1 contrast ratio on the 850E should be more than sufficient for most viewers. If you watch a lot of true 4K content or have 4K gaming equipment, you might feel the difference is worth the extra money.
QuestionI am looking to replace a TV that is about 6 years old which means my HDMI cable is 6 years old. Do I need a new/better HDMI cable to get the performance out of this TV?
- Answer Hi mike, Absolutely. Kindly use High-Speed HDMI 2.0 cables. Thanks, >Joffrey
QuestionI can't decide between the 850E or the 900e. Need some insight on if it's worth another $400+ for the 900. Main use will be 4k movie watching and occasional gaming. Thanks!
- Answer I had a 55" 900e in my house for about a month. The picture was great. The only problem is that it was too small for our living room. I returned it for a 65" 850e. I'm not enough of a techy to tell the difference between the full array display or edge lit. I'm happy I saved some money because I certainly can't tell the difference. The picture setting options are almost identical to the 900e. It sounds like you'll be using the TV exactly how I'm using mine. 4k viewing and occasional gaming. I'm happy I saved $400 and went with the 850e. You can buy a pretty good sounds bar with the money you saved and you WILL need one because the sound on any TV these days is awful. I bought the VIZIO - SmartCast 36" 5.1-Channel Soundbar System with 5" Wireless Subwoofer and Digital Amplifier. It costs around $200.
QuestionLast week a BB salesman told me Sony 850d TVs had HDR10 capability, and Dolby Vision was going away. Now I see at the BB website that the new Sony 65" 850E includes Dolby Vision . . . is that accurate, and will it handle HDR10 as well?
- Answer So i did some research and found that only tvs with x1 extreme processor will get the update. And alas the 850 and even the 900 are not xtreme so they will not get dv update. Only the 930 and up .
QuestionWhat is the acutual box size this comes in? Seeing if it will fit in my Jeep Wrangler Unlimited for pick up @ store. Already scheduled delivery but.....
- Answer Hi CaptBob, Here are the dimensions of the package carton (W X H X D). 1570 x 951 x 196 mm (61 7/8 x 37 1/2 x 7 3/4 inch). We also recommend you to visit this link to check its specification. https://www.sony.com/electronics/televisions/XBR-X850E-Series/specifications -Jerome
QuestionPurchased this Tv 10 days ago. When I click on display on remote 1080 HD shows up in right hand corner of screen. This TV is a 2160 resolution we were told. Why is it reading 1080?
- Answer That is what the source resolution is that is being sent to the TV and then the TV up-scales that signal to 4K if it is lower than 4K.
QuestionWill this tv have any issues playing HDR content from an Xbox One S? I saw in the description that it is a Dolby Vision HDR tv.
- Answer No, this TV will not have issues playing HDR content.
QuestionIf I buy any new TV that is 4K will a very old Sony BluRay player work with it? How will the TV treat the old format when viewing? I have a lot of old movies on DVD HD and BluRay.
- Answer Yes, the TV will automatically recognize the input from your DVD player and adjust to it. The picture will be upscaled to 4K as much as the signal allows and will be a bit better than a regular 1080p TV.
QuestionI am not into Voice remotes. Is this TV compatible with a regular style remote? And if so, what would be recommended? Sorry, a bit old fashioned here.
- Answer Hi Tmom, the remote control of this TV looks like a traditional remote control. Please refer to pg.9 of the link below for a sample picture of the remote. Thanks! ^Ron https://docs.sony.com/release//REF_4690447121.pdf
QuestionIs this Tv fully Internet capable? Can I connect a keyboard and mouse and use an Internet browser to search the Internet just like using a computer? Can I connect a printer?
- Answer This TV has 3 USB inputs that allow you to connect a USB enabled mouse or keyboard and connect to the Internet.
QuestionWill the upcoming Xbox One X Project Scorpio console be compatible with this TV? Lastly in full 4K, not just upscaled to 4K?
- Answer yes it will be native 4k as it should be the upscaling will.be for lower resolution source .material 1080p and
QuestionI have a Directv receiver less than a year old with new cables. Directv says those cables will work fine with a 4k tv, i dont meed any new cables. Is that true?
- Answer HDMI is all that you would need. 4K works like a charm.
- Answer Yes, it has those apps preloaded.
QuestionI recently bought this tv along with a ps4 pro. I'm having problems getting my games to play in 2160p / 4k / UHD though. I have everything connected correctly, configured settings to "enhanced", but I have the HDMI plugged into "HDMI1". Does that matter?
- Answer Hi philthevibe, yes, the HDMI ports that support HDR are ports 2 and 3. We recommend connecting your console to either of those ports. Thanks, -Mark
QuestionIve been reading reviews on amazon of this tv that after 4-6 months alot of people complaining its died or severely pixeliated and sony says thats normal. Has anyone else had issues of it dieing after a couple months or abnormal amount of dead pixels?
- Answer Have had the TV since Black Friday 2017. No issues. In fact, now that the color is fully calibrated, I find it clear and pleasant to watch. I bought mine new and sealed from Best Buy. Some other companies/on-line vendors sell refurbished and/or open sets; these at times, are banged up or used and can pixelate. All I know is, if I did have a problem, Best Buy would assist me in warranty claims. I bought mine from MAGNOLIA which is the high end sub-store within Best Buy and they have terrific service. Buy from a reputable company and you have peace of mind.
- Answer Yes, my current sound bar is an LG with optical connection and it plugged right in
- Answer Hi Les1, Yes, it does have an HDMI out (ARC) for receivers. Thanks. ~Ralph
QuestionI recently purchased this TV and it will not keep the WiFi connection. When streaming Netflix it will lose connection about once a hour and I have to go back to settings to rejoin the network. Same with turning on. Any ideas?
- Answer Assuming your modem speeds can handle it , sounds like a router problem or interference causing the signal to drop? Router tech has changed a lot in the last year. Might be time to upgrade if you have an older router. Especially if you have multiple devices teathered to the signal or thick walls. If improve the wifi signal, fix the experience. Best of luck.