Questions & Answers

Q: QuestionWhat year model is this? Is 2018??

Asked 7 years ago by MissTLove.

• A:Answer The manufacturer label on the back states November 2017 so they probably consider it a 2018. Hope that helps

  Answered 7 years ago by ZuzuLolasMom

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Q: QuestionPlease can this Sony television work on a 220 voltage electricity?

Asked 7 years ago by Sly.

• A:Answer It works on 220v but for safety use a voltage converter.

  Answered 7 years ago by Reddy

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Q: QuestionWhat is the difference between the 850E and the 850F?

Asked 7 years ago by BoPage11.

• A:Answer Hi BoPage11, aside from the market release date, the advantage of the 850F series it is HDR COMPATIBILITY (HDR10, HLG). You can check the comparison here: https://www.sony.com/electronics/tv/t/televisions?view=compare Regards, Erin

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes it have Google Play to download other apps?

Asked 7 years ago by Sonyi.

• A:Answer Hi Sonyi, Yes, it does support Google Play. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: Questionwhat the contrast ratio in 65 inch smart led xe9000e

Asked 7 years ago by abhi.

• A:Answer This TV has a 4500:1 contrast ratio.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill the Sony X850E series fit this mount, Mounting Dream MD2268-LK Tilt TV Wall Mount Bracket For Most of 37-70 Inches TVs with VESA

Asked 7 years ago by mm1955.

• A:Answer Hello mm1955, if you're going to use a universal wall-mount, the wall-mount hole pattern for this model is 300 × 300 mm. For reference, please visit the link below: https://docs.sony.com/release//REF_4690447131.pdf, see page 19. Regards, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat are dimensions of stand? Thank you.

Asked 7 years ago by Slack.

• A:Answer Hi Slack, The stand width of this TV is 20 1/8 inch (509 mm): https://docs.sony.com/release//specs/XBR65X850E_mksp.pdf Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionHow is the quality of sound or I need to buy a sound bar?

Asked 7 years ago by Tapatio.

• A:Answer The sound is not terrible from the television speakers but, I would recommend a soundbar for best quality sound.

  Answered 7 years ago by scorpionVerified Purchase

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Q: QuestionHow do I attache a Vizio sound bar?

Asked 7 years ago by cbs1.

• A:Answer Hi cbs1, It depends on the type of connection you sound bar has. This TV can connect via HDMI, optical audio out and via Headphone out. For more information about this product, you may visit this link: https://docs.sony.com/release//specs/XBR65X850E_mksp.pdf Regards, Zac

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan I schedule free delivery of my Sony 65" after I have ordered it for store pick up?

Asked 7 years ago by CBS1.

• A:Answer Yes you can

  Answered 7 years ago by RashidVerified Purchase

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Q: QuestionI don't see Amazon Prime Video listed under the included apps. Is it built in, or does it need to be downloaded? Is it compatible? Thx.

Asked 7 years ago by KCOLT.

• A:Answer It is included in the standard preinstalled apps.

  Answered 7 years ago by TomRVerified Purchase

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Q: QuestionMeasurements Width and Height ? Thanks

Asked 7 years ago by Rixster.

• A:Answer Hi Rixster, This TV has a width of 57 1/4" (1,454 mm) and a height of 33 1/8" (840 mm). With TV stand, its height is 35 3/4" (905 mm): https://www.sony.com/electronics/televisions/xbr-x850e-series/specifications Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: Questionwhat is the difference between the X850F an d the X850E??

Asked 7 years ago by artw.

• A:Answer Hi artw, One of the differences between X850F (specifically 85") and X850E is the backlight technology. XBR85X850F has a direct LED while X850E models have an edge LED type of backlight. Aside from that, X850E is a year older than X850F.

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat is the max amperage output on the USB ports on this TV? Thank you.

Asked 7 years ago by Justin.

• A:Answer Hi Justin, USB ports 1 and 2 have 500 mA max output while USB port 3 has 900 mA max output. Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes the Carbondale store have s Sony x850E in stock for $1099?

Asked 7 years ago by Greg.

Q: Questionis this x850e television direct tv ready where I don't need a separate direct tv receiver? thankyou anyone who knows !!!!!

Asked 7 years ago by enapup.

• A:Answer This series will be best if you use the receiver supplied direct tv

  Answered 7 years ago by JacaVerified Purchase

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Q: QuestionWhich store has display Sony 65 X850E series

Asked 7 years ago by MELINE.

• A:Answer It depends, this TV came out in Jan 2017 so it is old. The x850F series is the new 2018 version. So you can look at that for a comparison. Ask an employee what the differences are between them for a comparison at the store(s) you visit. I believe that the HDR tech is one of the differences. The employee I spoke with said that for the money difference he would go with the E series.

  Answered 7 years ago by J2ThaDVerified Purchase

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Q: QuestionWhen will the price drop on this TV since it is not a new model?

Asked 7 years ago by Larry.

• A:Answer i bought an open box for $600

  Answered 7 years ago by JFLYVerified Purchase

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Q: QuestionI’m considering this model and curious if there’s anyone out there using this model for video games. I need a high refresh rate to avoid video lag. Anyone have experience and can offer some insight?

Asked 7 years ago by pierce24.

• A:Answer This TV has a 120 Hz refresh rate. I have noticed no lag.

  Answered 7 years ago by Leb911Verified Purchase

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