“I don't see Amazon Prime Video listed under the included apps. Is it built in, or does it need to be downloaded? Is it compatible? Thx.”

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• It is included in the standard preinstalled apps.

  Answered by TomR 7 years ago

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• I bought the 65XBR850E a few weeks ago and it has Amazon Prime Video app included. It's important do download update from Google as part of the initial TV setup so that the TV's apps can function effectively. Remember NOT to unplug the TV during the update.

  Answered by VietGuy 7 years ago

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• Hi KCOLT, Amazon Prime can be accessed through the Prime Video app. Kindly make sure that the TV is updated to the latest software. Once updated, the Amazon app logo will be updated to the Prime Video app. ~Ralph

  Answered by SonyListens 7 years ago

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