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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,095 reviews
  • Rated 4 out of 5 stars

    GOOD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv, no complaints! I have not had any issues, all features work as expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the voice command remote. Picture is very nice. I am not sure I needed a 4K cable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV seems to be working out real well for me. I like the color definition and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the item in store and the Best Buy employee was great to explain the different products and their various options. We already had the Sony TV in mind but went in the store to see other options and decided the Sony was best for us. We actually purchased 2 tv's that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best TV on the market if you’re on a budget and real 120 Hz refresh rate matters to you. LG and Samsung in this price range are 60 Hz with software to 120 Hz. Love how it connects to my Alexa as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv sports and ganing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this tv primarily for gaming and it's awesome great pic and it's huge at 65 inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sound and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always bought another name brand TV for personal use. The Best Buy associate said yes it's a good brand but have you considered others. They showed me options while explaining the differences of each. Well I'm glad I listened, when I got it set upland on the Mrs loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far seems fairly easy to operate. not sure if android system has any disadvantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research on many different TVs and decided I wanted a Sony television. I liked the positive reviews. The price was a pleasant surprise. I have Alexa and am happy to know she is comparable with my Sony TV, also. I’m really excited to watch the Super Bowl on my large 65’ TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony 65" Smart TV. I really like the TV, however we had it for only 30 days and there was a yellow and white squiggly line going through the top of the TV screen. I also had problems with the channels skipping from a high number to a low number. I took this back to Best Buy and since I have the warranty plan they exchanged it for a new TV. I hope this one does not do the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    4K greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Depending on the audio method selected you may have to adjust audio sync.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture awful response time and interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The picture is outstanding. Cons: Very slow response times which results in an awful interface. You would think when you spend a couple grand on a TV that it would be able to do certain things like switch inputs immediately and turn up/down the volume immediately. Well that is not the case here. There is a major delay with everything and it makes me want to throw the remote through it. Sales guy told me I would love the TV. He was wrong. My advice is don't buy this TV unless you plan on never using the remote.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucifin, We regret to hear that your device's performance failed to meet your needs. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Kindly check make sure the TV's software is updated. You may check the links below for steps to further isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/40952
      https://us.en.kb.sony.com/app/answers/detail/a_id/75705
      ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture quality than other brands in this price range. Not quite OLED levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a Samsung killer at its price point. Good color palette, bright enough for well lit living rooms, and nice contrast (with HDR). Only complaint is that the Android TV menus are a bit clunky. It's loaded with apps I'll never use, but can't seem to get rid of.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV remote controls for settings, menus etc. take time to get used to and figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Incredible picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture, but calibrating could be complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Picture is amazing on all 4D pictures. Not many 4D programs yet.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not an OLED, but it's the next best thing, more economical way to go in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good. Response time is excellent and the remote is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid all around TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Have used it with Comcast, Netflix and Hulu all will great r suits.

    I would recommend this to a friend