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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Light weight. Great options for sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad protection is a JOKE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech validated my claims, agreed it was broken, told it was a hardware issue. I was them horrified to be told there was nothing he could do. That his company did not respect his word, or accept video. That the only criteria he could submit with results would be a camera phone picture. As this is an issue that only looks as severe as it is motion, we could not capture one DRASTIC enough. I was told maybe try Sony? Im currently waiting for sony to get back to me, ive sent photographs that more than demonstrate a serious malfunction. I am extremely disappointed in this product and all service connected with it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PecosSteamshovel,

      We are very sorry for the inconvenience this has caused, please send us an email at [email protected] and include your product details and contact information and let us see how we can be of assistance.

      Regards, 
      Zac sony_US

  • Rated 5 out of 5 stars

    The only brand for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole life I’ve gone with Sony for TVs so I might not be as fair to other brands. I got it on sale the day before the super bowl. Conveniently enough my old set started acting up 2 weeks prior. I love it and couldn’t be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV. Sound quality... not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but I recommend a sound bar to enhance the sound. I also suggest the Sony sound bar as it integrates with the TV very well. Also go with the next one up as it better fills the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DavidP, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said into the proper department. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    not big enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn't even turn on the TV as it just wasn't big enough for what I was looking for....returned it and got the 75 inch, same make and model....just larger screen. Sony 850 class is very well priced for what you get compared to the Samsung that is a few hundred higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture it's great. Nice buy if u have the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv for the price. The picture is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at a toss up between this tv and a Samsung (Samsung usually has more aesthetically pleasing TVs), but this was a good buy. I was sold on the android tv built in. For $20 I bought a remote and can play android games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sony television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase already 3 months with this tv. great image quality, my concern before buying it was in regards to the app/smart features were getting poor reviews but these have work perfect with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony have best picture for the money best buy best price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality Awesome voice Very sharp and nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one we have added to house great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is unbelievable, we love it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use in an outside covered area. Works great. Can get a bit washed out when it's really sunny, but the alternative would be OLED at three (or more) times the cost. Considering the price, this is a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Wi-Fi and other components. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoyed the price and all of the things this does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV. Crappy remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they included a better remote for such an expensive tv. This remote isn't very ergonomic. The buttons aren't very comfortable to press and you have to point the remote straight at the bottom of the tv every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return the first one but love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV I got had a problem that Geek Squad referred to as burning. Basically anything that should have been black was gray. This started 2 days after I had the TV. Return process was simple and they brought me a new TV a few days later (they would have brought it sooner but I wasn't able to meet them). Overall I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality! Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cheaper TV and manager allowed me to return and upgrade to this model. Discounted the floor sample and made it an easy selection and procedure! Thanks Mark! I’ll continue to keep buying my appliances at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but the 900E. Better. I recommend series 900E.

    I would recommend this to a friend