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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture and sound is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Memo, good to know that the TV performance meets your expectation. We appreciate your feedback and thank you for choosing SONY! ~Erin sony_US

  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images from nature are like being there. Travel to dangerous places while enjoying the comforts of home. Get close to wild animals safely and effortlessly. See the cosmos in the absence of light pollution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed TV on March 03/2018 and Having problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure it out if it is Sony TV or Sony sound bar that is not functioning right. I select the audio and my sound bar does not respond. I may seek some advice from Best Buy or Sony to help me with this problem. I hope I don't regret buying Sony and paying more than other comparable brands in market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Sony 65” Class 4K UHD Smart TV! It is relatively easy to set up. Also, it is very easy to program it to display Yutube and Netflix etc.! Good product, highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this TV has dropped recently which prompted me to buy it. Got great features. I love the voice remote. Makes life much easier. Also, if you have Nest cams, Android TV is your best bet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi boyvinbab, Your feedback is highly appreciated. We are glad that you appreciate the features of this TV. Thank you for choosing Sony. You can check more details from this link:
      https://docs.sony.com/release//specs/XBR65X850E_mksp.pdf
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Beautiful Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice images, a little light bleed on dark screen, for example: credits. However I don't expect it to be perfect, considering no electronic device is ever perfect. Overall, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive is its definition. Competitive for a really good price. Color brightness isn't the best but color vividness will not leave you empty feeling. I bet you'll be happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with all aspects of Best Buy, from the salesman, Norbert to delivery and set-up. Eric and Jacob from the Geek Squad did excellent work and they were all very courteous and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for another television and wasn’t sure what brand or type I was looking for. I was just browsing and came across this television and was convinced by the employee and reviews to make the purchase. Since purchasing the television I’d have to say I’ve been really satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to program tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a longtime Samsung customer. When it was time to purchase a new tv, I checked the reviews, went to Best Buy to see the quality myself. Choice was easy, I went with the Sony. Glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and bought at a great price. One big problem is how slooooooow the interface is. Even just to turn down the volume is slow to react. I'm glad i didn't buy the more expensive model 900e, both use the processor.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rulas, We're sorry to hear that it is not performing as expected. Kindly check on these links to update the software of the TV and also doing a power reset. These may help improve the TV's performance:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38403
      https://us.en.kb.sony.com/app/answers/detail/a_id/40952
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Thus far I am very pleased with this television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I am very pleased with this television. I emphasize "thus far" because I've only had it a few weeks and I have not read the instructions yet. I gave it 5 stars because I'm loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to replace another tv that my son scratch. Only one year newer model and the screen is way better and higher quality visuals. Hate the circumstances for the purchase but worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is always a good quality option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I decided to move to a bigger, nicer looking TV, I did not hesitate to go with Sony. I really trust their brand, and this one doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the android features this tv offers. Clarity is perfect. Can’t recommend it enough. I have the next model up in another room of my home and the difference between the two is minimal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing image quality the image is beautiful, however the android system is slow and unresponsive at times, I would recomendable to use another system outside from the android tv, I use an xbox one s and I can browse easier and faster, also Wifi is slower than other tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up. Still don't have our remote set up right. Instructions are not user friendly. Wish we had Best Buys set up and explain how to use it would have been worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super TV and a great buy. I love watching sports on it in football mode. It is bright and clear. Consider this Sony for the price and and the great reputation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy use for 3 years now and still looking beautiful. A little research to understand what the motionflow and other features actually do will help the user out greatly. Blacks aren't the best but edge lit units weren't perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought a Sony I always bought LG's but when I saw the graphics in 4k and what does this TV can do so i got it. I rate this is one the best tv's I have in my home right now

    I would recommend this to a friend