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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,095 reviews
  • Rated 1 out of 5 stars

    Internal Battery/Power Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with this TV. Right around 11 months after we purchased it, weird power failures started cropping up. Spoke with Best Buy and they said that the manufacturer's warranty ended at 12 months and it sounds like an internal power issue. I should've purchased their extended warranty so they could just replace the TV. $1800 TV at 1 year old needs a full replacement. That is where we are today... a disposable world. We keep the TV on all day, every day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought a Sony I always bought LG's but when I saw the graphics in 4k and what does this TV can do so i got it. I rate this is one the best tv's I have in my home right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy use for 3 years now and still looking beautiful. A little research to understand what the motionflow and other features actually do will help the user out greatly. Blacks aren't the best but edge lit units weren't perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this tv infact it has spoilt me watching other TVs in the house when l return to the UK for the summer l will be looking to by the same model over there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have TWO of these units in my house. Never had any issues other than waiting for the network to connect when turning on... 1 minute tops. I recommend this set to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted this tv above the fireplace and it works great. I verified that the temperature would not get hot before hand. The only issue is that it is not 100 percent compatible with the Logitech harmony remote control. I’m hoping that Logitech can correct this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, Sony, so overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a TV I could take right away, wanted the Samsung, but they were out, this was the only other set in my price range that had the performance I needed. I probably overpaid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony bravia 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my tv everything work fine love the quality of the screen and i actually got 2 free movie from sony from buying this tv. you will not regret when buying the tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV, for the average or midrange shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at all the most important features when picking a new 4K TV, and this TV had most of those features for a great price. I've been very happy with it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV has great picture quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mainly used the TV for 4K movies and playing video games. The TV has performed well and I am overall very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great deal! The newer version is even better! Definitely can’t go wrong with any of the Sony Bravia line of 4K UHD TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the E version contrast is higher on the 850. A great set if you don't need 3D, and don't want to spend the money for OLED. Great resolution and contrast on 4k video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The reason for 4 stars and not 5 is that this TV was advertised to gamers. Being a gamer I expect fast response time. This TV lags when opening various apps and when I hit shortcut buttons on the remote. Very disappointing in this aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my old TV was great (45", Sony, etc.) and it was. So, what can I say about this one? It has brighter colors, more contrast, and just looks more realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bit hesitant buying this Sony because I did not know if I would like the internet interface of google because I was using other brand but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped and compared for this unit for 6 months and couldn’t find a better tv for the$. Compatibility with Alexa was important to me and most others don’t have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65" UHD performs w/o a flaw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my in-store Best Buy salesman's assist, I got a Sony. Great picture definition and does especially well maintaining focus in high speed action like football.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much improvement over fairly OLD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an OLD rear projection 60" TV -- finally bit the dust! Don't notice much difference in quality of picture on new TV but when you move to the side the color fades drastically. Would have to rearrange furniture for everyone in room to get full benefit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Set and the Service I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia is the best TV on the market, and the Geek squad was also excellent in their installation and explanation of the features and how everything worked.

    I would recommend this to a friend