Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Beautiful TV, broke on day 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, though it had a total hardware failure on day 2. Fortunately I was able to return it to Best Buy without a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality of this tv is amazing and for the size and quality, is a fantastic price. It's my first smart tv and I am impressed. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spiritgoddess, Good to know that you are happy with your purchase! Thank you for choosing Sony.-Jay sony_US

  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It’s one of 2 that I own. I especially like the Android aspect (even though I dislike Android on other devices). You won’t regret this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Samsung 20 year customer I had purchased this Sony only because Samsung only offered silver colored bezel on Tv's in this category. That being said I don't have any thing negative to say about this tv but I would of rather stuck with Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good TV. Picture quality still isn’t as good as my old plasma TV. Also, the voice/sound on the tv doesn’t quite match the lips. I’ve called & emailed Best Buy twice over the last few weeks for assistance & have yet to get a response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a nice TV. Some of the features are a little confusing but I learn more as I continue to use it. Plenty of information on the web too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN WE BOUGHT THIS TV IT WAS CHEAPER THAN ANOTHER QUALITY TV SO WE WENT WITH THE BETTER PRICE AND WE OUR VERY SATISFIED WITH THIS LED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about 6 months. Has great screen quality and looks even better when watching 4k movies. No complaints so far and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony TV's . Very happy with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first TV and entertainment system have been Sony's. We are very happy with them because they have not given us trouble. We just wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money sound quality could be a little better but that is an issue with most slimmer sets Recommend sound bar and it will be awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but VERY SLOOOOW interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and native android OS. The TV has a tremendous SLOW interface, at times you cannot turn or down the volume. You have to wait for TV to catch up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the TV of my dreams

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy give me the opportunity to get the TV of my dreams. They financiate my sony tv to pay it in 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way above my expectations. I love watching TV and I have always bought Sony’s but they have outdone themselves. Can’t wait to see 4K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems a great deal. I have to use it more to realize it's true potentials like the use of it's App & wifi connection, Especially You Tub broadcast. After getting it installed I have not been getting time to use this TV fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful and seamless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how thin the frame was and love how it looks on my wall. It looks like it "belongs" there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Fogarty from the Hamburg/Blasedell store was super helpful. I obviously had rookie questions and he patiently and enthusiastically answered them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great resolution and easy to navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first time I have purchased such a large screen television. I realize now what my friends and family tell me how much I have been missing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rqc3, glad to hear that you are happy with your purchase! We appreciate your feedback and thank you for choosing SONY! ~Erin sony_US

  • Rated 5 out of 5 stars

    Solid all around TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid all around TV. not quite as good as UHD i have in another room but for movies and normal TV, can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my choice of a new 65 inch TV. The Best Buy salesman explained the differences in brands and helped me make an informed choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this tv for over our bar in our finished basement. It is great! From anywhere in our 800 sp ft basement it looks great

    I would recommend this to a friend