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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Spread my risks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought a Samsung. One for upstairs and the other for downstairs. Picture is great. However, Samsung setup went easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony 4K tv and each one is great. No problems right out of the box. Model 850e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Geek Squad did an awesome job at my house. I couldn't be happier with any of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes the Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV. Is the best TV I've ever owned. The colors pop. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this TV. It handles motion well making it great for watching sports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared on line and chose and then visited our local store- got excellent service in Mira mesa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and high quality tv for my new house. Geek squad install was top quality work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at the joliet best buy are great. Except for the girl that answers the phone. She is rude and shows no desire to help. She just wants you off the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome clarity and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony products! When you sell a TV we need a class on how to set it up and use it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then I thought it would. I can stream movies from terrariumtv with out a box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and it didn't disappoint. He loves it excellent tv for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joce,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv my family loves it my kids never sat in the living room until I got that tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for 2 years and it has been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears this TV has always been in my home. Took a minute to decided but geat choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box was a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the 65 in Samsung I had due to the refresh rate. 4k doesn't mean 4k really being supported. Chose this tv as 120 refresh rate is better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is a great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COLOR ON THIS TV IS UNBELIEVABLE. THE CLARITY IS SUPERB.PLAN TO BUY BLU RAY TO GO WITH IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that we have in our living room. Works well with both sports and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the two TVs i bought. The sales associate that helped me was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv clearest and best depth pictures ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The geek squad installers were wonderful -outstanding customer service!

    I would recommend this to a friend