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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,095 reviews
  • Rated 5 out of 5 stars

    Fantastic picture, perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the brand we try to buy, when it comes to tv’s, have never been disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After 2.5 years, the LCD panel is failing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started getting black horizontal lines on my screen after 2.5 years. I removed the back panel to clean and reinsert the ribbon connectors for the LCD screen to no avail. My first Sony XBR LCD is still performing well after more than 10 years, so this newer one is a big disappointment. I'll switch to LG or Samsung for my next TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A-OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right tv for the job. control features and our experience with Sony made this happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoyed our prior tv, but this was a noticeable upgrade. Good clarity and love the colors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when on sale love the tv just wish it had internet browser and the speakers need to be louder I have to put it up to 50 or 60 to hear clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture clarity is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity on our new Sony is incredible and we are pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen clear and amizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy it was good service i like the tv its amazing and good recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up Fantastic 1080 pic with enhancement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable I enjoy going in just to get an education on new tech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV stopped working in less than 3 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for the limited time I had it. My regret is that I didn't purchase the ridiculously expensive protection plan. I have always been loyal to the SONY brand over the years but since I'm now facing having to purchase another TV, it will definitely not be SONY!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 2 years ago and I love it. Have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BIG SCREEN TV IN MY MAN CAVE. POKER GROUP LOVES IT AS WELL B ENOUGH SAID......./

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guidance & help from the store clerk on what my best new TV options would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the tv for a few days. True 4K on Netflix. Good on cable. Sound is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the clarity and sharpness of the picture on the Sony 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Goes well on the wall. Works well with sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the layout of the tv and also the controller. The color palate is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture clarity is superb. its like you are a part of the picture you are watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K is the BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV series by Sony is a great buy... superb quality at an acceptable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great upgrade to my old 42 plazma! It is a million times lighter too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I spent the extra $200 over the model below this, excellent TV for the money.

    I would recommend this to a friend