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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,095 reviews
  • Rated 4 out of 5 stars

    Last year's model. Great sale price. All I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of help from the associate at the store. Very patient with us as we tried to make a final decision. Then recommended this sale model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! I would highly recommend to anyone looking for a 65 incher

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, if you not around tv's alot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and returned it the following day. Picture quality is not what I expected from sony. Get the Samsung un65mu8000 8 series instead

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amaru, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    I'm torn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn about this tv, Playstation Vue keeps crashing every now and then, I have my sound system connected by HMI when you turn on this TV the speaker turns on, well called Sony did some configuration, now the TV is not switching to the sound system when I turn on only the speakers. Sometimes you can notice how the FPS are not great. I use it mostly for gaming and I'm 90% satisfied with that aspect, TV, MOVIES and CABLE I'm 20% satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV always loved Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many TV's I decided on Sony. Great TV can't go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laces,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was delivered on time and set up and the cplainef quite well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. The sound is a little hard to figure out with each channel, but I think that’s more the networks on the channels than the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always have bought sony tv's and glad I bought this one. exceeds my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey it’s a Sony , never had any issues with any of their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for streaming. Great price. Haven't found a reason not to like it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Love the clarity. It has an extremely friendly user interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. A lot of technology and upgrades for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 2 out of 5 stars

    Really enjoy new TV. Color Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Perfect size for having above mantel. Color really sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Big TV for first Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV so far and had a lot of help picking it out which helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meets all of my expectations and performance and appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and service by the geek squad would recommend tv and your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for movies and broadcast to catch up with my TVs capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It is the second one I purchase. No issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for another brand and was recommended this TV. Glad we listened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony has a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new tv. Sony has a quality product. Easy installation and setup.

    I would recommend this to a friend