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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,095 reviews
  • Rated 2 out of 5 stars

    Get the 900 series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth saving a few hundred. Get the 900 series.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Big Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv so far. Hope it lasts longer than last sony 55" which only lasted 6 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the Samsung 8000 series and got this great tv ya won’t be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much to learn...manual somewhat lacking. Will try to understand all features!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    2017 Sony TV's are top notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking at this TV for a while now. This is a big upgrade vs. the 2016 models. I wanted the 900E series but for the price difference, I just could not justify it. The design is beautiful. TV is thin and light and the stand is good. The 65" has a VA panel which lightens out the TV image if viewed from the sides at an angle. But head on and around 45 degrees on either side, the image is perfect. Made sure you place the TV where most of the viewing is straight on. Google TV is good as well with tons of apps. I like it that the remote has a Netflix button for quick access. I have a DirecTV DVR, plugged into an Xbox One, then plugged into the TV. 4K looks amazing but programming is very limited, mostly YouTube and Amazon videos but 1080p upscaling is spot on. I use a Sony soundbar with my setup since the TV speakers are too small. I upgraded from a 2012 LG 55" LCD TV and the difference is significant. I'm very happy with the purchase. Samsung was the king of 4K TV's last year but for 2017, Sony is giving them some serious competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and image quality. Sounds is ok but other wise good tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to take a while to get the apps to work????????????????????????????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, Bright and Solid! I would recommend this to a friend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony 65 inch class led 4K uhd has been working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales lady was so informed with the products she was excellent !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice television but not as intuitive as I would like it to be

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - 65" Class - LED - X850E Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the TV for a few weeks, but it's been great so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible picture, maybe we just got a bad one. Picture was not sharp, with ghost images on corners. Looked a 4K videos on YouTube as sales people suggested still not a good picture .returned to store with no problems . got another brand, Even though everybody at BB said this was one of the best TVs out there we were not happy and were kind of scared to get the same TV again didn't want to return two of the same models

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tampaswede, We regret to hear that this TV returned and chose another one. We sincerely apologize for any inconvenience that this may have caused. This issue supposed to be can resolve with this troubleshooting steps from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/55005.
      Regards,-Jay sony_US

  • Rated 4 out of 5 stars

    Picture is not as clear as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV leans back a little. Not sure if its manufactured this way?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k on this tv is great but the ui can be sluggish at times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with the Vizio sound bar. High quality television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit slow and have a bit 2 much extra software that is not necessary also had an offer that did not work and when contacted sony customer support had the worst experience ever none of the customer service reps knew about the offer gave conflicting info and never resolved the issue

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing in 4K the issue I had was with the Best Buy install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my 64" television. Love the real image Sony provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with TV. I would recommend TV to other customers

    I would recommend this to a friend