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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is still #1 in my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony xbr 65 in tv is everything I hoped it would be. The picture is so lifelike it's like a 3d experience without 3d. The included voice remote is easy to set up and interact all the TV's functions. This smart TV includes all the apps and entertainment anyone could want. This tv is replacing a Sony xbr 55in that I've had for 9 years and is still working perfectly. I am replacing it with this smart TV 4k to upgrade my experience. The 55in goes to my bedroom. I did a lot of research before I bought this TV and I am very happy I stayed with Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 4 out of 5 stars

    clear big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice big screen without the blur of fast moving sporting events.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent all around 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set with a crisp picture for my son’s gaming and my Netflix movies. Perfect for an awesome xmas present. Sales associate was more than knowledgeable and the front end manager in Wilkes Barre, Pa was very helpful. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a million reviews and looked at every television in the 65” category and ended up with this Sony. I’m very happy with my purchase. If you watch sports of play games you will love this TV. My only regret was not buying one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV overall with excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this tv for a couple of months now and I am very satisfied with this product. TV is very slim and was very easy to set up. Great picture quality with good sound quality. Applications app was a little confusing to work on the remote it comes with, but once you figure it out, it is easy to use. Comes with two free 4k hd movies in the movie app and the picture quality is Great. Highly recommend this sony product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality, decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is great with a lot of online forums giving recommendations on the “perfect” settings for the best picture. Doesn’t show a lot of reflections next to my window. Buy a sound bar or sound system if you want to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. It’s native 120hz refresh rate is awesome when playing games. There isn’t any screen lag. Great color for watching 4K stuff as well. All around great TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful. big. and bright. Best TV I have owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture...ultra sharp. Brilliant colors. Set up for WiFi mode was easy. Other TV in house operate from satellite feed to this main unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" 4K TV from Sony is amazing! I had been watching a 32" Sony for the past 15 years and decided that it was the right time to move up to a much larger screen and the latest in technology. The clarity of the picture on the screen is hard to describe compared to my old Sony and the set-up was easier than I was expecting. Now is the time to upgrade if you've been waiting and I'm really glad that I did. A Sony has always been worth the extra cost compared to other brands when it comes to TVs and this one is no different!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Favorite Possession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the basement finishing up it was time to get the TV. I am a gamer and big sports fan. This TV has been nothing but the best! The picture is phenomenal for sports and games. The picture is perfect. Sound is great. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this TV it is almost paper thin it wows me with how it even works! The picture is clear and there are so many custom settings for video and audio. I have come to love Sony products for quality and this has all that.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Terrific picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG, but it had bands and the blacks were gray. So I returned it and picked up the Sony. Wow! What a massive difference. Pure blacks and not bands, no haziness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-One and Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my screen size to 65 inches, and went to Best Buy just to check out the options. While there are a number of TVs that are very good and are available at a lower price (including Sony's earlier version), I decided to purchase a Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. In comparing the options this TV offers the best features for an affordable price. Love the smart TV options - use Google Home to complement an excellent remote device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, I have picture using Apple TV (Not 4K, but still latest model) GOTG 2 HD. I have nothing to complain except flimsy remote. However, I use my Bose remote to control everything. Sound is even great without sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is stunning. This is exactly what I was looking for. Setup was not as easy or clean as I would have liked. It took a while before it recognized my direct TV box through HDMI. To enter setup is not straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Reasonable Price for a Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the television has been installed for less than one week, and the reliability is yet to be determined, picture quality is excellent and sound is very good. I was not shopping for a Sony, which used to be the go-to brand in home theater. After comparing this set to others in the store, the value for the dollar seemed obvious.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this 850e and the 900e. Although I know the 900 he is the better television, I went with the 850 just because of the Black Friday price point of the sale. They are basically the same TV and I have no complaints so far. I will get the 900 E at some point but as of right now I am extremely happy with the 850

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Excellent UHD Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k TV. Does everything I expected. I chose this over the competition because it has a more natural picture. It is Bright but not like a cartoon like some. Movies look stunning, gaming on my Xbox one X looks Beautiful. I do not use the smart features or sound as I have a sound system and Xbox one x for all my streaming needs. The tv in HD for shows look phenomenal. I can not say enough about this tv.. I know it's edge lit but I knew that before hand and saving several hundred was a no brainer...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great all around. Picture quality is second to none as it handles gaming, action movies, and live sports without blurring or lag. The colors are vivid and the stock speakers sound pretty good! Setup was easy and has many options to customize for the best possible viewing experience! I would recommend this TV to anyone as Sony TVs are built to last and are a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture, smart tv capabilities work well. Only negative is the plastic stand slightly tilts the tv backwards.

    I would recommend this to a friend