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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,095 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful tv! The picture is very clear and it moves through channels and turns on and off very quickly. Love the voice option!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're glad we went with the 65 inch instead of the 55 inch. Great picture quality and light enough that one person can lift it to mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough about how amazing this tv is. Great color, great picture. it upscales regular hd signal from my cable box amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vibrant picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in a TV that I always wanted. Wonderful product and easy set up. I haven't moved from my couch since I purchased this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and better sound than my old Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and clear. I wish there was more connections on the back of the TV though. The pick up and Best Buy was fast .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and smart tv capability eliminates the need for chrome cast or roku hardware

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The picture is perfect in 4K. Remote is good. No problems so far with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to choose which 4K TV I wanted to put into our new home. I have owned Sony products for over 20 years, and I must say, this one doesn’t disappoint! Fantastic picture, crisp contrast, blacks are truly black and the setup was a breeze. It seamlessly accepted my Apple TV and my Sony sound bar and all on a single remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    absolutely beautiful picture and very easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this online for in store pick-up. It was a quick and easy process and within 15 minutes, we had our new sony the suv and were on our way home. The TV is really great. Lots of features, wonderful picture and VERY EASY SET UP. I am a big fan of Sony TV (this is my 3rd) and this is the best yet! Service from BestBuy was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice 65’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the set. Much nicer than entry level, but not paying for a picture that my cable system can’t push to me anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, features. Colors are amazing. Slim design

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 4 out of 5 stars

    very bright picture with good clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony tv offers vibrant colors and nice contrasts. Sound quality is very good, and the tv is very easy to use and manuever

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony TV! The black is true black the colors are excellent! The clarity is unbelievable. The only complaint is the sound. Voices are sometimes hard to hear when music is playing at the same time. Adding soundbar or external speakers clears that problem. I recommend this TV for the price. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv back in July,i liked it so much i bought another on November 1st,if you get this tv you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a second screen to improve efficiency while working at home and this did not disappoint! Great product for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about buying the curved Samsung but decided on the Sony. I have a 46 inch Sony and upgraded to a 65 inch Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the thin bezel frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 10 year old 50” plasma to the 65” LED and I must say I still prefer my plasma picture due to black level being much sharper but I do enjoy the thin frame, bigger picture, and great brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and a slim body, and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality of this television. Much nicer than the 45 inch tv that I was watching and purchased 7 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    5 stars, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is great, especially for the price range. Compared to similar Samsung and LG's, this Sony is worth a look. I made the store associate play various files from a USB in this and similar Samsung and LGs, and the Sony out performed, and at 1099, cant beat the price point. Now the but... This is the second TV in a week. The first TV set up seamlessly and seemed to be great. Until about 24 hours into life, it did a system update and that was it's death wish. After the update the TV was unresponsive and when tried to turn it on, the LED indicator light blinked 6 consecutive times. I did not even both with Sony as I only had this TV for 2 days, just called Best Buy and had them exchange it with a new one. So far, I am 5 days in with this new one and it seems to be just fine... Fingers crossed that I got a lemon and not all are dysfunctional secondary to system updates.

    I would recommend this to a friend