Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,095 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great overall tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was very easy to set up and program. Picture is better than expected.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Smart Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv: the screen is super clear and sound is great. It doesn't have the capability to turn on with the google home yet though. While it's on you can use Google home to play music through it. The remote is fine but the 4 multicolor buttons are useless unless you are using a song DVD player or something and they aren't even reprogrammable. I kind of wish that Sony made a new remote that kind of looks like the Samsung one where it is simplistic and clean, instead of almost a hundred buttons on it. The tv is light and looks great on the wall. Overall the tv is 4/5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased my Sony 65" 850e. Had the 930 but lost it in wildfire here in Ventura. Great tv easy to use, fantastic color and motion response. Sound could be better but it will soon be going through upgraded hi-fi so not a big deal. Easy navigation, crisp colors great styling with minimal edge. It's like a picture on the wall. I've always had Sony tvs and this one doesn't disapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Quality for Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been at least 10 years since I last purchased a flat screen TV so I had a lot to catch up on. After extensive research, I felt this TV provided me with the bells and whistles I was looking for, but wasn't outrageously priced like some of the OLED models. Overall, I am very pleased with the picture quality and I feel like the SONY name provides some level of confidence in the durability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Everything is Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use after a few days. Has great picture. Have had it about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great recommendation

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in only knowing that I wanted a large flat screen tv. I met Gordon and immediately felt at ease. He took time to explain all of the complicated nuances between brands and technologies. Landing on the Sony I currently own. It has been a terrific addition to my home. We watch it daily. Thank you Gordon for your professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great big screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great HD picture. Works excellent with surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to setup has best picture of any I have had great for movies and games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture is the tops.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the ease of use. The tv does updates from thr internet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, deep blacks. The shows come alive with this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great TV purchased at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is 5th Sony TV purchased at Best Buy, always receive great service, advice and have any questions answered! Wonderful Customer Service in every dept.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything Looks Better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV; I've always owned Samsung TVs, but I love this one. It has all sorts of bells and whistles, and the TV picture is amazing. There are adjustable zip ties to help with cord management. The Android TV connects easily to your Android phone. There's even a Picture in Picture mode that's not in any of the documentation. Love the TV. Would recommend and buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research for 2 months to decide on a tv. I decided on the Sony based on reviews of others and seeing it in the store compared to other models. I have no complaints about this tv. It works great. Picture is phenomenal and the apps work well. A lot of people complain about the sound. It may be a tad weak, but it’s sounds just fine if you turn the volume a little higher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great television. Great size and picture. Easy set up and everyday usr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at orange best buy location were very informative and helpful when I was looking for a TV, I would differently go back as well refer a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV Very Good Picture Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up good picture quality. One negative draw back is the integration with Google. It basically forces you to have a direct setup with Google home and or Android Products. Which is an issue for me because my whole home is set up with Alexa and Amazon Playlists etc. Now you can through the smart hub feature access Amazon Video but still play list for voice activation is an issue. You are getting a SONY so its great quality good warranty and its light weight. Just know if you are not a google home user this might be a problem for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying this tv. very nice picture and super easy setup with google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this T.V. The image is so clear and sharp. Easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV came with free HD movie purchase and 99 cent rental. Apps are good and it synced to the Google account with no issues. Delivery was top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very good picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, very clear picture, awesome colors would highly recommend!!

    I would recommend this to a friend