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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,095 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the picture is super nice, very simple to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quit working after 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV went black in 2 days. Called Sony and after being instructed on how to re-boot the system it was still black. Sony agent said I know what part is bad and we will ship the part to your best buy store in 7 - 10 days. Did some research and found many people who have had the same black screen problem with this model. I took the set back and with few other options had it replaced with the same model. Bestbuy salesman said overall it is a good TV. Now I have no faith in the set so $250.00 more for the 5 year geek squad plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    SONY TV - good value for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot TV’s and read many of the reviews. Basically, you can’t go wrong with Sony quality when it comes to their TV’s. They make excellent TV’s and this one was on sale at a great price. One of the few TV’s in this price range that has HDR,which was a feature I wanted. Very happy with is TV and the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, features are great, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Second large screen TV. Love the fact that has an Android operating system. Beautiful display and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    best tv i have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy ,great picture.easy to program,love the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, simple to use and it looks very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out the settings on activating the 4K HDMI ports this tv is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say they were on point Sony - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range Enjoy UHD movies and improve your gaming experience with this Sony 4K smart television, which comes with an extra-vibrant Triluminos display. Connect this TV to your network wirelessly or via ethernet...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv ever for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and awesome! Good deep blacks! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this tv. The color is perfect. Great sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like at the movie's! Smart TV, great quality and colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV questionable geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box tv was damaged. Geek squad manager would only give me money back but not offer return for the sale price. Manager overruled and allowed. Should not have been an issue and they made it difficult

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. easy to use. Geek squad did really good job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for TV lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with size, imagen, and smart tv functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, lightweight, picture quality is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Tanked in 4 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this brand new expensive tv until it broke on 4th day of operation. Problem was internal computer component that affected screen. Thank God I Purchased warranty. Geek squad came out 6 days after phone call. Replacement ok'd for same tv model because it broke within 30 days. Screen froze on pink/green bars after crazy flickering. Approximately $2000 (tv+warranty) I hope this was a 1 time problem. Get extended warranty!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound and easy to use!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture. Easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is excellent. It also has a great user interface. It was very easy to set up, and all the menus are very intuitive. Sound quality is not bad. It cannot match the sound from a dedicated soundbar, but it is fairly respectable, with clear sounding dialogues. Overall, an excellent TV for the price.

    I would recommend this to a friend