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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,095 reviews
  • Rated 5 out of 5 stars

    Best picture for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has the best picture clarity especially for gaming consoles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the TV a few days but so far we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV FOR FAMILY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELENT PRODUCT, THANKS TO THE PERSON WHO ASSIST ME TO CHOOSE THE BEST

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've ever had and I've had a few.The picture is awesome.I was warned that not all tv shows would be in 4K but when I went to the oldies ch's I couldn't believe how sharp the pic was.I'm talking "High Noon" era.unbelievable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second sound bar..Loving it.. I only LG sound bar before this one and now that I personally Sony television this is a great match. Awesome clear salad and eBay‘s highly recommend the system. Bluetooth option is incredible

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this TV. I like how we can use our Alexa with this TV. Taking one star off because we've only had it for a month, however, we've already had a problem with it. We couldn't turn it on one day and had to unplug the cord and plug it back in before it would turn on. Hopefully its not a serious issue and we wont have to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Dont buy Sony X850E until a software fix is found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony 65 inch TV and immediately had problems with it making a popping and squealing noise. I returned it to Best Buy and exchanged it for another one. The replacement did the same thing. After doing some research I found out that SONY has a software problem and no fix for it. The dolby software clashes with my cable provider. And it is not just me. They have an online community full of upset people. It does it with Cox, ATT, Dish and Direct TV boxes. I found a fix in the online community by turning off the dolby on my cable box. The picture is absolutely beautiful which is why it gets 3 stars. I decided to keep this tv and live without the dolby. As of today 3/30/18 there is still no fix from SONY yet they continue to sell the these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garyokc6, We are very sorry for your bad experience here. We would like to hear more from you. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, phone number, and case number. Thank you. -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and nothing really competes with it in it's price range. Perfect picture with very deep blacks and excellent motion control. Only better picture in LED is the 930E and they are both much brighter than the dim OLED's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been watching the Olympics on this as well as the Super Bowl and the picture is great. I have been trying to find the best settings as the picture can vary from show to movie to sporting event. Overall, happy with the set so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, We are glad that you appreciate the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. We appreciate your time sharing this feedback. You can check the reference of picture adjustment from this link for more details: https://us.en.kb.sony.com/app/answers/detail/a_id/76834
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the geek squad was great too. We are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my 65" Sony TV and with the sevice I was given...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and easy setup. Picture is great with vibrant colors. My only knock on the TV is the ARC arrangement. Apparently, according to Sony customer service, you cannot get audio via audio receiver unless that receiver has ARC capability when utilizing the apps built into smart TV (Netflix). To hear audio you have to setup with optical cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv it does all that i wanted it to do for me and my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a pretty good television (only had it about a month). I went back a model (2018-to 2017) and saved a few dollars. The specs were almost identical. Picture is good and can be adjusted down a little if it's too bright. I have a sound system, but the built in sound on the television is not bad at all. Overall, a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great picture..needed a little fine tuning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture..good price..bought this day before super bowl

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Overall very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is what I expected, excellent picture easy to to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Upscales regular HD programming to near 4K quality. Only thing that could be better is the smart TV interfaces as they are somewhat complicated, but if you add a streaming player like a Roku, then you solve that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv. It Was what we were looking for. Fast delivery also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly met needs. Fantastic value. Perfect size for the location

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I bought another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought one of these for our new house a year ago. We just purchased another one same size and model for the bedroom. Replaced our 55” vizio M-Series which we really liked, but there is a big difference between the two.

    I would recommend this to a friend