Customer Ratings & Reviews
- Model:
- KD65X80J
- SKU:
- 6451294
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, easy setup, and affordable price. Many users are impressed with the vibrant colors and crisp images, while others appreciate the user-friendly interface and hassle-free installation. However, a few customers have encountered minor issues with the remote control and internet connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, sound and bright quality. Like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simon, We're glad that you appreciate the picture and sound quality of this BRAVIA X80J LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
Great to be up and running again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The support I’ve received with both setting up my new TV and my new lap top were impressive! They also got my existing printing working and responding to my phone and laptop. The technicians were extremely knowledgeable and very professional. I greatly appreciate the help I received
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeTV, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.Thanks for sharing this feedback! Jay
Sony TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a quality television. The only problem we have had is with the USB port as the cord keeps loosening up at the plug and we lose the sound when it does? We are using the correct port, according to the set up instructions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi McBen, Thank you for taking the time to review the X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
Beautiful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we got this and kudos to the installers- they came early and actually had to take the first TV back (pixel issue). But they got a new one and came right back. We’re 100% satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AZPat, We're glad to hear that you received this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Great Tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv love it!! only negative is that the tv remote doesn't use bluetooth for the power button which was a problem with my install as its mounted in a wall behind a frame.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jkiepkephotography, We're glad to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
This TV works in Europe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and I did ship it in Europe, this TV works perfect in Europe with 220V I didn’t have any issues and I plugged in directly in 220V More than happy and nice price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bujar, We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
Right place at the right time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got good customer service and a great deal on a tv . My permanent to go place for electronics
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mellow,
Awesome! Thank you for sharing your wonderful shopping experience with us. We're glad you like the great deal came with your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Sony Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, will buy again at Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IPadair4, We are happy that you like your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
PERFECT TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever Very good for Dolby vision image, now everything looks fantastic. Conclusion ‘AWESOME TV’
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dragonwolf,
Great! We're glad that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-Ralph
Amazing Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, have good quality, good resolution and the compatibility to download some apps is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aura, We're glad to hear that you like the good quality, good resolution, and compatibility to download some apps. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Overall satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very good television however the set up can be a little difficult to navigate and the remote is very sensitive to touch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaJ, Thank you for taking the time to review the BRAVIA X80J LED TV. We recommend using the Help Guide to explains how to use this TV. Refer to this link for more details :https://helpguide.sony.net/tv/iusltn1/v1/en-003/01_01.html.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay
Good bang for the buck
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv. Works great with my Sony receiver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonas, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted a simple set up TV. It replaced a 7 yr old smaller one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brenda, Great! We're glad that you like the ease of setting up your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Bestbuy stands behind what they sell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good tv thanks Bestbuy and I am a very happy customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gsk405, We're glad that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products Definitely is the best products My Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jose, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
Bad sound bad quality, everything is bad update.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good TV, outdated, sound is very bad and cannot connect other speaker, very disappointed from Sony, Sony is done, LG, and Samsung are better option.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi B737,
We're sorry to hear about your issue with the TV. What are the devices connected? What is the current source? In this case, please restart the TV to isolate this issue. Restart the TV with the supplied remote control: Press and hold the POWER button until Power off appears on the screen or Press and hold the POWER button until a menu appears → select Restart.
Also, you can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
You can connect compatible devices to this TV. Refer to this link for more details: https://www.sony.com/electronics/support/articles/00231150
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Lines on TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with the TV. I am getting horizontal lines in TV just after 3 months
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Linesissue,
We regret to hear that you're having line issue with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. To isolate and diagnose the issue, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00032635
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Extremely disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV because we got the same 2020 model last year for our basement and it works great, but this one is already having lines through the middle of the screen and bright lighting at the bottom. Extremely disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shana,
We regret to hear that you're having a line issue with this TV. This is definitely not the experience we wanted you to have with our products. We apologize for the inconvenience. In this case, you can isolate this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00109671
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
new tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with this TV, there is a line on the screen an inch long that disappears and comes back, just a few weeks after I bought it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zurita, Thank you for choosing and purchasing our Sony X80J Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. We recommend following this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00032635
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t wait to watch this bad boy! But this is what I got! Needed for get together but none in stock and I only buy Sony. Wasn’t given much of a choice. Exchanged for new one. Now I have to wait another week! Let’s hope the new one isn’t a piece of junk!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brooklyn,
We regret to hear about what happened. We apologize for the inconvenience. In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay