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Customer Ratings & Reviews

$1,499.98

Customer reviews

Rating 4.7 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 717 reviews
  • Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping with the intention of purchasing a different brand. I'm so pleased with my choice to purchase the Sony brand. Picture is exceptional crisp, clear and awesome sound. Service was professional and friendly. Patient with all questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolynB, Awesome! Thank you for sharing such an excellent shopping experience. We are thrilled to hear that you are satisfied with your purchase and it exceeded your expectations. It's amazing to know you are enjoying its incredible 4K HDR picture and sound quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    2 week review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is bright during the day. The picture is clear and crisp after spending a few hours in the video settings. My only issue is the back of the tv is bulky and curved. My 2019 Bravia had a thinner display which I prefer because I use the Govee T2 lighting. The sound quality unknown because I don’t use the Tv speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denon, Thank you so much for taking the time to leave us a review of your KD65X85K! We're glad to hear you like the peak brightness, clear and crisp picture quality of your new Sony X85K. At Sony, we are always looking to improve our product quality and features. We have noted your input about the slightly bulkier design over your 2019 Bravia TV and will be sure to forward this feedback to the appropriate department. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Absolutley Stunning!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a little upgrade from my Bedroom TV and i decided to go with Sony. Sony lives up to the hype! 11/10 Would Buy Again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Truelove,

      You made the right choice upgrading to the Sony X85K! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY 65" KARLITO REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was seamless. The TV itself is fantastic and picture quality is beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackpepa67,

      Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing TV really great picture quality and interface

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShivanshB,

      Thank you so much for the 5 stars! We're thrilled that the great picture quality and interface of your new Sony X85K TV are to your liking. Thank you for choosing Sony, and enjoy!

      -Maria Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, use it over the year and enjoy every time. In combination with Apple TV 4K amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Perfect! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price. Good customer service too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome for the price. One of the better non OLED TVs out there. Also, they did a price adjustment for me when the TV dropped another $100 a week after I bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, ThomasB! We're glad to hear that you found the TV that is perfect for your budget. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV purchase ever made

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality is great! Loved the preloaded apps that came with the TV. Would recommend this TV to anyone who is looking for high definition without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, HelenaB! Thanks for the positive feedback! We are happy to hear you are enjoying the exceptional picture quality of your X85K LED 4K HDR Google TV and huge range of apps from Google Play Store that make your life more fun and entertaining. We are also thrilled to know you feel this is the best TV that you've owned. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Picture is incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Replaced a newer LG because of many problems with it. Picture is stellar. I use a soundbar, but the tv sound isn't that bad for a thin tv. Interface is very nice. I'm very impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimM, Thank you for upgrading to your new Sony X85K! We're pleased to hear you like the superb picture quality, sound, and Google TV user interface of your X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me new Sony 65 inch Tv. Customer service was amazing at Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Perfect! We're glad that you like the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    120 Hz Panel can't go wrong with Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far; bought it during the super bowl promotion. Strong wifi, great google TV. A little heavy when lifting by yourself so get someone to help and save your back. Sound quality was surprising great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TechReivewerMD, Thank you for sharing your awesome experience with your Sony BRAVIA 4K smart Google TV. We are glad that you now have your perfect TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Don't Waste Your Money; Buy The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TVs are by far the BEST TVs on the market. They are Durable and high quality. I have never had a single problem with any of my Sony TVs and highly recommend them to anyone who cherishes quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DorothyP,

      You made the right choice! We're glad that you are enjoying the durability and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best value of a reliable brand

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, clear ever w/ partial sunlight from window. Good speakers. Responsive system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leeyow,

      Great! We're glad that you like the size, sound, picture quality, and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth the investment. Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving this TV since we got it. It was really only a slight upgrade in features from the last TV we had but the overall presentation on this one is far and away better than the "budget" one we had before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Demosthenesff, We are glad that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great price to quality ratio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to quality ratio. you surely need a soundbar though but overall satisfied with clean menu, options and picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SameerM, we're glad you are enjoying the picture quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony TV Model KD65X85K

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly above average in picture quality and sound. Versatile remote and easy access to tv funtions. Built-in entertainment apps are good with an abundance of entertainment genres. Above average quality. Price is competitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, We appreciate your feedback and we are happy that you like your new Sony BRAVIA 4K smart Google TV. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great picture for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does a great job at offering great tv's for those who do not want to spend thousands on a tv, but want some of those top end features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephM, We appreciate your feedback. We are glad that you like the picture quality and features of your new Sony BRAVIA 4K smart Google TV. Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive ever purchased. Picture is gorgeous... has all the apps i use for streaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipH,

      Perfect! We're thrilled that you are enjoying the picture quality and supported apps of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 65” - top shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and set up by the Geek Squad. The picture and sound are excellent. The available apps are also welcome options. Would recommend this TV highly to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harley2021, That's great! We're very happy to hear that you like the excellent picture and sound quality and the apps of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love the apps. Needed a larger screen TV to replace my old 48 incher whose apps were no longer able to be updated(old). Couldn't be happier. Store clerk was very knowledgable and helpful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToniaP, We're pleased that you are enjoying the picture quality and apps. We're also glad that you have a wonderful shopping experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US