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Customer Ratings & Reviews

$1,499.98

Customer reviews

Rating 4.7 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 717 reviews
  • Rated 5 out of 5 stars

    Great TV Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. This is the 2nd one that I purchased within about a year of the exact same TV. Purchased for my business.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyD, Thanks for purchasing another X85K for your business. Choosing this TV will definitely be worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV at an awesome price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 65" Sony TV. It has a great picture with quality color! It's has a lot of apps to add as well and the price was a great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jklug, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your X85K LED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the fantastic picture and huge range of apps available that make your life more fun and entertaining. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing this wonderful feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture…very happy with my Sony. The BB sales associate was extremely helpful in making my decision

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Meme13,
      Great! We're glad that you are very happy with your purchase and pleased with the picture quality of your new TV. It's nice to know that the BestBuy rep was able to helped you decide which TV to get. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for the spot we chose. The tv itself has a beautiful clear picture. It has lots of features which I haven't tried yet, but it means not having to buy extra gadgets. Yeah!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roberta, Thank you for giving the X85K a perfect rating! We're glad you like the size, picture clarity, and cool new features of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv.. everything is working as expected and feel like it’s worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svndstfreak,

      You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony tv rocks !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best. I had this for more than a year now. No complaints!! Picture quality and sound is awesome with great features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SohaibM, Amazing! We are thrilled to know you feel this is the best TV that you've purchased and you are still enjoying the smart Google TV features, superb picture and sound quality this TV delivers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at new TV’s for a while, finally broke down and got this bad boy for 899. Have been loving it, pircute is stunning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cipriannn, We are glad that you love your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Needed a 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and bought it. Mounted it and plugged in the PS5. Watched The Matrix in 4K. Wow. Amazing tv. Sony does no wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElCapybara, Thank you for this fantastic review of your 65" X85K. We are thrilled to hear you're overall pleased with your purchase! It's also wonderful to know you like the excellent picture, especially when streaming movies and playing with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    New Sony 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv was just what I needed for the space, great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rod67,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony 65 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as open box. It was a display model so I don’t know if it’s remaing life is reduced. So far has been a good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pilot,

      You made the right choice with the Sony X85K! Rest assured that this TV is durable and made with high quality materials. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the image and sound quality, as well as the compatibility with accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniellenogueiraB,

      Great! We're thrilled that you like the sound, picture quality, and supported accessories of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Simple amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He plays his x box series x on it and the details are a amazing. Definitely worth buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS, We are glad to hear that you son loves his new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, he can enjoy smoother motion and transitions with 120-Hz refresh rate. He will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Realistic TV. Able to watch without glasses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoA, You've made an excellent choice! Thank you for upgrading to your new Sony X85K. We are truly happy to hear that it matches your expectations and you like the stunning 4K HDR picture of this great TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Looks great. Great for the value. I own a A90j oled and this is still a quality Tv. Would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SandeepT, Thanks for your 5-star review. We are glad that you like your new Sony BRAVIA 4K smart Google TV. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Amazingbpicture and sound quality.So happy with our purchase would recommend.Picture makes me feel as I am part of the movie!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tara, Congratulations on getting your new TV. We are glad that you like the smart Google TV features, superb picture and sound quality. Good to know you are having enjoyable watching experience and it makes you feel like you are part of the movie. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank your choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture quality this tv has to offer. The only annoying thing avout it is having to continuously rebooting the tv to reconnect to the Internet. Other than that, I'm good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RRRR, Thank you for the feedback on your experience with your Sony X85K. While we're glad you like the superb picture quality of your new Sony TV, we regret to hear about the intermittent internet connection issue you're having. If the Wi‑Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/articles/00184183

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with amazing quality and resolution that makes watching movies a dream.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattiasC,

      Awesome! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Upgraded TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quality! Initially thought the tv would be too large for the bedroom but it ended up being an amazing size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vanessa, That's awesome! You've made an excellent choice! We're really glad you're happy and satisfied with the superb picture quality of your BRAVIA X85K. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. I heae sounds i never heard before onvthis tv!! Lighting is fantastic. 10/10 best tv hands down

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobS, We are happy that your new Sony BRAVIA 4K smart Google TV is the best TV for you. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great quality. Totally fair price. Nice job Sony.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed. All I wanted. Worth the extra money over lower tier brands. This is reliable and looks absolutely beautiful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cesar, Awesome! We're really glad to hear you're happy and satisfied with the features and amazing quality of our BRAVIA X85K. Good to know it meets your needs and expectation. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess Sony_US