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Customer Ratings & Reviews

$1,499.98

Customer reviews

Rating 4.7 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 717 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Love the picture, very easy to use, the controller works really well, and I love the beautiful background pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josue, Awesome! We are glad to hear that you are happy with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Reasonable tv for good picture quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv operating system runs smooth. Does no stutter or freeze when trying to change the picture. Quality is goo once setting arr change fron default. Could be a little brighter but good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkaiReaper, Thank you so much for your honest review! We are glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    tv review awesome tv thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv. great setup service. thank you. the best buy people put up the wall mount and tv it looks awesome thank you so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, That's awesome! We are glad to hear that! Thank you for trusting Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Upgrade For Sure !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from the Vizio, and the size is perfect! Geek Squad was fantastic when they came to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      You made the right choice upgrading to the Sony X85K! We're glad that you like the size of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great! The price was fantastic. For all the features that this TV has it should be a more expensive TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VNSO,
      Thank you for such a great review! We're delighted to hear your enjoyable experience with the incredible picture quality and features of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remains my favorite brand for tvs. Just limited for adding apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyS,

      Thanks for sharing your review and experience with the X85K. Your feedback about the supported apps is greatly appreciated. You have the option to connect HDMI devices that support the app/s that you are looking for or use the TV's Chromecast built-in function which allows you to cast the content of your favorite entertainment and apps from a mobile device to the TV.

      Rest assured that this TV will be worth it! Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Now Has COMMERCIAL ADS after update!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was enjoying the TV, until suddenly after one of the so-called "updates," it is now showing COMMERCIAL ADS on my home screen. NOPE - I don't pay for ads, and definitely not on my tv's home screen. Definitely rethinking my sony/google branding for future purchases.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatE, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the ads on your new TV. You can find this link helpful in your issue, please check:

      https://www.sony.com/electronics/support/articles/00225587?utm_source

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85K

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best 4K Big Screen I have ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Flat Screen 4K TV I have ever owned! Phenomenal Screen, built in speakers are fabulous and Best Buy’s Geek Squad Installation was perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AfterHollywoodOnline,
      Great! We're glad that you like your new Sony 65" Class X85K 4K HDR LED Google TVfor having such a phenomenal screen and fabulous speaker. Thanks to the awesome Geek Squad from Best Buy in installing your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Display is good. Beautiful TV . Must to have in home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VJain,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Sony TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good TV. Works well Picture is good for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanH,

      You made the right choice with the Sony X85K! We're thrilled that you are enjoying the picture quality of the TV. Because you do like the TV so much, would you mind updating your star rating to show other buyers how great it is?

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned and I am still waiting on a credit from best but on my account

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJohn,

      Thanks for sharing your 5-star review and experience with the X85K. It's unfortunate that the TV was returned. Please contact Best Buy or your dealer regarding the credit to your account. We hope you will consider Sony for your future purchases.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this TV. And the installation guys get five stars also!!!! I have never in my 67 years seen such excellence with installers as these guys. Awesome Geek Squad!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeresaD, We're happy to hear this feedback! Glad you like your new Sony X85K and good to know you had an amazing customer service experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Is The Best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Sony products that have lasted for years!!!! They are designed beautiful and provide outstanding performance!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRainey53, Thanks for sharing your experience. We are glad that you like the design and performance of your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great with a few flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The only issue being that the wi-fi connection sometimes doesn’t work properly. Not an issue for me since I have a PS5 to stream. Could be a little inconvenient for people without a gaming console. Otherwise, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalmanS, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best Mid Level Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. Literally no complaints at all. The sides have a little of that dim edge if you look at it from the side, but every non OLED has that. Worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goose79,
      Thank you for the 5-star rating! We're glad to hear your investment with your new X85K TV is worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Makes it’s all easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Sony and I love them! They have an intuitive level making me feel like I know what I am doing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pallan8,

      You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to set up, vibrant colors. Sports look amazing on it as well as movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deano,

      Thank you for the purchase and we're glad to hear that you like the color quality of the television for your sports and movie watching experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Picture-perfect Entertainment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV delivers stunning visuals and immersive sound. An excellent addition to my home entertainment setup!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KCarter, We are thrilled to know that you now have an excellent smart TV for your home entertainment setup. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    TV GREATNESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching this television it has all the features that I have always wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AugustusP,

      You made the right choice! We're glad that you are having a wonderful viewing experience with the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over very helpful and great to deal with ,would go back with questions about all my electronics

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI RobertH It's great to hear that you were assisted well by our local dealer. We also hope that you like your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US