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Customer Ratings & Reviews

$1,499.98

Customer reviews

Rating 4.7 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 717 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture. Great tv upgrade from TCL 65”, 120 refresh rate makes a bit difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof3, We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    One great step for our family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement over our previous smaller TV. Color separation and access action grossly improved. Glad we made this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisH, Thank you for upgrading to your new Sony X85K! We're very happy to hear that you're satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas was here today and did a wonderful job with the sound bar. He might an effort to solve the problem. Very kind and very helpful. Thank you Nicholas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyF, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for sharing your review. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of Sony tv because I am really satisfied of the product. The options available on the TV are flexible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abdoulayesidibe,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you're satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate your support and thank you again for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing colors and is very easy to see even with bright light around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny5, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony and Sony PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K, works very well with Sony PlayStation 5, Sony and Sony is the way to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pcamdk, We are glad that you like your new Sony BRAVIA 4K smart Google TV. You chose the best TV for your PS5. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best TV!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for PS5! The colors are amazing and the screen is smooth. Huge upgrade from my old tv!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IvanS We are glad that you now have the best smart TV for your PS5. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony over Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung 18 months ago and it stopped working. I should’ve bought a Sony. I love my new Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC, Thanks for your feedback. We are glad to hear that you love your new Sony BRAVIA X85K. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Quality TV for the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it open box on a great deal! The colors on the TV are surreal! I couldn’t be happier with my purchase, it exceeded my expectations!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedlineM3ntality, Awesome! We're glad that you are enjoying the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this TV for and I am satisfied. It is a good TV bus was large for my home. Beacuse of that i returned that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomas, Thank you for the 5-star rating! While we're glad you're satisfied with our Sony 65X85K, we regret to hear that it had to be returned due to the size. The X85K also comes in smaller sizes such as the 43 and 50 inches model. I hope you consider our Sony products in the future. Thank you for sharing your feedback.
      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgarde from old 50 inche Vizio tv better picture and brightness

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akswimcoach, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love it. Definate upgrade from the old one. It doesvamazing things

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyB, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv the picture is beautiful, sound is great and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryannN, Grea! We're pleased to hear that you like the ease of use, picture and sound quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony forever...!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Sony TV's at same time and love them. This makes the 4th Sony TV's owned. Sound bar is great too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisC, Thank you so much for purchasing 2 of our X85Ks and you love everything about this TV. It's wonderful to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for sharing your amazing experience with the TV and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this TV. Bought it as a birthday present. He's happy for his video games to be in 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bxgirl718, Great! We're very pleased to hear you like the overall features and capabilities of your BRAVIA X85K. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Big fancy TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this amazing TV! So glad I bought it! Makes me look forward to the weekend to watch all the shows and movies I want on big screen!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolR, We are glad that you love your amazing Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    I'm very happy with BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal at Best Buy checked all electronics stores and this was the best deal and the service was the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR, It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchases I have made. Lived up to all my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaP, we're glad are happy with your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia is a great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv with exceptional service from Best Buy representatives!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CraigB, We are happy that you now have an excellent smart Google TV. It's great to know that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent Sony_US

  • Rated 2 out of 5 stars

    Confusing setup, any mistakes take days to correct

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the price of 2017 twin whose $10 IC part failed. Picture quality same, speakers x3 better, 3to1 RCA jack! Remote very smart but fails to manage DVR recordings. Maze of apps, setups, manual of NO HELP = a dating relationship from HELL Looking for plugNplay NOT, then add Apps later? Move on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tgiv,

      We apologize for the inconvenience you've experienced with your Sony X85K LED 4K HDR Google TV. This is not the buying experience that we want our customer to have. We would like to know a little bit more detail about the situation you faced with the TV.

      The TV doesn't have component/composite jacks, however, you can connect your Audio/Video devices to the VIDEO IN port of this TV. Just make sure to use a mini-jack (3.5 mm) to RCA (composite) cable adapter (not supplied).

      X85K does not have DVR control capabilities. Depending on the external devices, some buttons may not work when using the TV's remote control. For more information on how to operate your cable/satellite box with the BRAVIA TV remote control, you may check this help guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-08_03.html

      For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have.

      For us to better assist you, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85K.

      We value you being a Sony customer. Thank you for letting us help assist you.

      Sincerely,
      Jess Sony_US