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Customer Ratings & Reviews

$1,499.98

Customer reviews

Rating 4.7 out of 5 stars with 717 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 717 reviews
  • Rated 5 out of 5 stars

    65” Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony TVs - it was time to change ours from 2005 - great resolution and vision

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vivirca, We are glad to hear that you love your Sony TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV! Definitely would recommend to someone else!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gifts, Awesome! We're glad you're satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great open Box Deal!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WinstonJ, Thank you for this positive review of your X85K LED 4K Ultra HD Smart Google TV. We're glad to hear you're purchase went well and you're having an enjoyable watching experience on this great X85K. Good to know your investment is worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great all around TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great picture and user friendly UI. Quick, responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,

      Very nice! We're glad to hear that you like the picture quality and user interface of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Product - Recommended for others to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product & wort for the amount spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JanakaC! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price. We wanted to stick with a known brand name and glad we did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlengarryGR, Thank you for giving the X85K a perfect rating! You've made a great choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store Associate was helpful. But he kept trying to get me to buy the Expensive tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Turned out to be too large for space. Traded n on 55-inch alternative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WayneR, Thank you for purchasing the Sony X85K! We're glad to hear you're enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display, size, and functionality are amazing! Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey KJor,

      Fantastic! We are so happy to know your satisfaction with the incredible picture quality, size, and superb performance of the KD-65X85K. We truly appreciate your recommendation!

      With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Value buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good tv for this price range. Had no defects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SrivathsavG, Awesome! We are so glad that you are enjoying everything about this great TV. Good to know your investment is worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nice experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience, thank you .best quality everytime best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OsmanC, Amazing! We're very pleased to hear you had a great shopping experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great television, I do not know why I have to use a minimum of 50 characters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, Great Product. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SrulyG,

      Awesome! We're glad that you are enjoying this amazing TV. It's also great that you were assisted professionally. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    65" Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is my number one choice for televisions. Excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Powercord, Awesome! We're happy to hear this feedback. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with good features. Really nice resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcR,

      You made the right choice! We're glad that you are enjoying the picture quality and amazing features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV screen goes black or freezes up spontaneously, and we have to unplug it to turn it off and unlock it. (No, it's not the remote) Unfortunately the warranty expired 3 weeks ago and this is now happening on the regular. Imagine how frustrated we were when it happened while watching an intense hockey game!!. We paid $1000 for a TV that has performance issues and now no warranty. No more SONY TVs for us!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyP, We're sorry to hear about the black screen and freezing issues you're experiencing with your Sony X85K. This is definitely not the quality we aim to deliver to our customers. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:

      https://www.sony.com/electronics/support/articles/00153674

      If the issue continues after completing the troubleshooting steps, your TV may require repair. https://us.esupport.sony.com/support/s/service?language=en_US

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Big screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is by far the absolute best and the crew at Best Buy are very knowledgeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bowler800, we're glad you like your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It has a great picture and i like the fact that there at four (4) 2.1 HDMI ports. It sync quickly to my video game consoles and it boots up and connected to the internet fast. I would definitely buy more TVs from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony, Thank you for the 5-star rating! We're glad you love the great picture quality, 4 HDMI ports in which ports 3 and 4 are HDMI 2.1 capable, and it works seamlessly with your video game consoles. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Picture quality is not as expected (for SONY)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Sony in 2019 with way better quality. I expected this to be better than the old one, but it’s not!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davit,

      We regret to hear that you are not satisfied with the picture quality of the X85K. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85k/articles/00119543

      Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV to tailor-fit the picture quality to your needs. You may refer to this link for more information:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85k/articles/00190409

      You may also find this link helpful:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85k/articles/00245141

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for movie night and/or playing your favorite video games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rufus, Awesome! Choosing this TV will definitely be worth it. We're truly happy you like the incredible performance and you're having an enjoyable watching and gaming with your X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US