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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, describing it as outstanding and clear. They also appreciate the ease of setting up the TV and its intuitive operation. While many customers are pleased with the TV's color and sound quality, some express concerns about the lack of upgrades on the 2.1 HDMI ports and the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,333 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Sony 65" X950H!! Wish I would have gotten it a lot longer ago!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaylene, we're glad you love our product. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    S65

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent Picture and Sound Quality for it's size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever had great picture sound is good but I use external speakers just awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Glad to hear that you are happy with the picture and sound quality of your brand new TV! The X950H is equipped with the X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great. They really knew what they were doing. The TV plays just great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KENRACZ, Awesome1 We're glad that you like the service and the TV performance. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good tv for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a real nice TV the picture is very very clear just like the sales person said it would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnQuebedeaux, Thank you for the 5-star rating! Glad to hear that you are happy with the picture quality of your new TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote will not program to control att box. Great picture does not connect to apps quickly may try to hard wire to see if it makes a difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,
      Thank you for your time to review the X950H 4K HDR TV. While we are glad you like the picture quality of the TV, we regret that you are having issues with the controlling your A&T box using the TV remote and app related issues. We'd like to help and make this more a better experience. Please open this link with steps to follow on how to control the cable/satellite box using the TV remote control
      https://helpguide.sony.net/tv/husltn1/v1/en-003/04-08-03.html.

      As far as your experience with app-related issues. Please check the network status of your TV. You make open this link with information and steps on how to troubleshoot network connection issues on the TV. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x950h/articles/00151038

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X950H:

      Regards,
      Kris Sony_US

  • Rated 4 out of 5 stars

    Was 5* but downgrading fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this TV is amazing. super bright and you can get almost any app you want. After owning for a month, the apps are no longer working and the tv is incredibly slow. I even reset the TV and it is still slow and apps are still not working. I dont have cable so I rely on Kodi, Netflix and other to view what I like. ESPN app is totally useless now, Kodi (which sold me on this TV) is no longer working, and Netflix and the other bloatware apps work fine. Too bad the bloatware is not the apps I use most.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jrg00123, We're sorry to hear about the issue of the TV. We apologize for the inconvenience.
      Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update(v6.5066). In this case, you can isolate and resolve this issue by following the troubleshooting steps from the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x950h/articles/00159487
      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X950H:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 950 H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much Better than the Samsung Q60. Excellent product. Much better picture. Great Upgrade..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stoweman, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality of the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great non oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Great picture quality and amazing for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad, Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv. OLED is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv. PQ was fantastic. I returned it because the OLED I was testing had superior picture. If you can’t get an OLED get this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bid0421, Thank you for the 4-star rating! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. We appreciate you trying our X950H TV and we hope that you consider Sony again in your future purchase. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony does it best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing, 65 inches is overkill but makes me feel like I’m in a movie theater :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gusthebus, Thank you for the 5-star rating! Glad to hear that you are happy with your new TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of tvs and the picture and sound on thisbis nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacy, We are happy you like the quality of your new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology dramatically increases contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality awesome television. Easy set up and easy to use.so far I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiffany, Thank you for the 5-star rating! Glad to hear that you are happy with the picture quality of your new TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay a little extra and get a wonderful picture. Clearer and brighter then any TV I have owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonyfan, we're glad you like our product. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for your purchase. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sissy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything I had hoped for and was represented to be. So glad we chose that one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sissy, Awesome! We're glad to hear that! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Nice picture and sound. Have not had any issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Awesome! We're glad that you love this TV. We always strive to deliver the best picture and sound quality with our TVs. The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and very sharp picture. The salesman was very helpful in the selection process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent, Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, you won’t regret purchasing it. The Full Array panel and HDR are truly superb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi adamgamer570, Thank you for the 5-star rating! Glad to hear that you are happy with the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Excellent movie and video gaming experience. Sony is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rock, thank you so much for sharing your awesome experience! We are really delighted to hear you are happy and satisfied with the exceptional picture quality- especially when watching movies and playing games with your X950H. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my purchase so far! :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this T.V. during The Black Friday sales. So far I love the Beautiful rich colors!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, we're glad you love the picture quality of our product. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! ~Earl Sony_US