Customer Ratings & Reviews
- Model:
- XBR65X950H
- |
- SKU:
- 6401206
Customer reviews
Rating 4.6 out of 5 stars with 1333 reviews
(1,333 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, describing it as outstanding and clear. They also appreciate the ease of setting up the TV and its intuitive operation. While many customers are pleased with the TV's color and sound quality, some express concerns about the lack of upgrades on the 2.1 HDMI ports and the high price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Sony and this is a solid tv for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Winefridge, Thank you for the 5-star rating! Glad to hear that you are happy with the overall performance of the TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Television, We're glad to hear that you are happy with this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. I got it plugged in and all is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamkat, Thank you for the 5-star rating! Glad to hear that you are happy with the TV purchase. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Love the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what else you want me to say but we like the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb, We are glad to hear that you love your new Sony Bravia TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever ything went well and the TV is working wonderfully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appi, We are glad that everything went well with your new Sony TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for trusting Sony! -Vincent
- Cons mentioned:Hdmi 2.1
Rated 1 out of 5 stars
Learn from my mistake
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Writing this a year later and avoid this tv if you plan on watching your shows through apps. They push system patches that break the sound on the tv frequently. Always having to hard reset or uninstall and reinstall apps has driven me to the point of writing this dumb review. Should have went with the Samsung even with all their bloat ware. Lesson learned also insane they did have hdmi 2.0 on this especially being that the ps5 came out in the same year. But I digress. Again, avoid this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Imissmysamsung,
We regret to hear that you're having an issue with the TV. This is definitely not the experience we wanted you to have with our products. We apologize for the inconvenience. Is the HDMI cable connected to the HDMI ARC port on the TV and on the sound system? In this case, you can isolate this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x950h/articles/00206008
Also, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
6512616+15
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 0300, Excellent! We're pleased to hear that you are satisfied with your purchase. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Sony is the go-to choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Loving the display and speed of startup!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We are glad to hear that you love your new Sony TV, SaltyT! Your new X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. We are also glad that you noticed the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. The product ia perfect and works very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guicol, Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Great Picture, Too Many Issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV less than a year ago, and loved it. Picture is great. Fast forward 8 months later, and shadows started appearing on the TV. After several conversations Sony replaced the TV. I got the new one about a month ago, and this replacement unit shuts off on its own, or turns on on its own. They troubleshooted, and the same thing keeps happening. At this point I’m going to have to go with another brand if Sony can’t help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Armando2302,
We're glad that you like the picture quality of the TV. It's unfortunate that you already experienced multiple issues with the unit. We would like to know more about what happened and help you out. Please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Case Number:
Additional Information regarding your experience with the XBR65X950H.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Rated 5 out of 5 stars
Sony tv and Sony surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love what we bought and the service was awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, Thank you for the 5-star rating! Glad to hear that you are happy with your new Sony TV and soundbar! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
TV Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sony TV great in our Livingroom..........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan, Thank you for the 5-star rating! Glad to hear that you love your new Sony 65" X950H TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Cons mentioned:Price
Rated 3 out of 5 stars
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV but Overpriced I wanted to exchange it for a better deal
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LouCar72, Thank you for choosing and purchasing our 65" X950H TV. We are sorry to hear that the TV did not meet all of your expectations. We want to make this a better experience for you and make sure that you are taken care of. If you need assistance with the TV, please feel free to reach out to us for assistance.
Please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Color
Rated 3 out of 5 stars
changed to a larger TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is good but changed to a larger TV with better sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cass, While we are glad to hear that you liked the picture of the XBR65X950H TV, we are sorry to hear that the TV was changed to a larger one. If you still have not chosen a model, you may also check the 75" X950H TV.
We hope that you consider Sony again in your future purchases!
Regards,
Carl
Rated 5 out of 5 stars
Enjoying my football!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all! Easy peasy. Quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaHansen, Thank you for the 5-star rating! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great buying experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buying and delivery experience. Love the TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveMy4k, Thank you for the 5-star rating! Glad to hear that you are happy with your TV purchase. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Awesome remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote even works with my Apple TV. Really cool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TheBond, We are glad that you like your new Sony Bravia TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.....................................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, We are happy that you like your new Sony TV. Your new X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all. Throughly enjoying the view!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swiftelephant, We are glad that you are enjoying your brand new Sony Bravia 4K TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
overall great 4k tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get a lot of bang for your buck. sony does it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi creview, Thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We are glad that you are satisfied with your purchase. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Regards, Erin


















