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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 244 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 7.2 Channel Home Theater AV Receiver for its excellent sound quality, ease of use, and seamless Bluetooth connectivity. Many also appreciate its power, simple setup, and various features. Some customers have expressed concerns about the Zone 2 functionality and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 244 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Receiver for New HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was an upgrade when I recently purchased a new HDTV. Easy hook-up and configuring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does everything you could expect. Easy hook up and spectacular sound. Worth the price paid!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good receiver. If you misplace the remote you cannot program the receiver. Other than that it is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cdeorocki! Thanks for taking the time to provide us with your opinion about your new Multi-Channel AV Receiver. I’ll pass what you've said onto proper department. Thank you. - Vincent Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This audio reciever has excellent sound, easy setup and configuration, and great GUI.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to manipulate, very advanced and technology savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound power has more to be desired. Does not wow you as I had expected from previous reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great complement to my home theater. Many features and easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great really like being able to control it from my iphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as good as I would like it to be and the pass through is complicated.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DKB11111,

      Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Good deal. Would buy more Sony products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pass through HDMI works even when the receiver is turned off. Internet works great once it get connected. Not all cable modem work with Samsung TV's. Had to exchange modems with Comcast, after I had the correct modem, all the internet functions on the TV work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reasonable Home Theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into new home and wanted a newer A/V receiver - this SONY seems to do everything I was looking for - like how it can work w/ my iPhone/TiVo/Blu-Ray player. I get great FM reception but not AM so am working on that - maybe just my location. App is good - wish it could turn the receiver On/OFF rather than just change input sources.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Receiver Failed After 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was working well and then after just six months of use, it started to fail, no longer sending a video signal to the TV via the HDMI output. Thankfully, the product had a two year warranty and Sony is working with me to repair or exchange it. That process has not yet fully played out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TexasConsumer! Thank you for sharing this information with, please allow us to review your case and make sure that everything is taken care properly. Email us at [email protected] and include your contact information, Event ID, model, serial number with a description of the issue you are experiencing with this unit. Once we have reviewed your file we will get back to you with an update.~ Jeannette Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for all kinds of audio and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade. Love it! Sounds great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid priced receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked and purchased sony products and this was a great addition to my Sony collection , it fits right in with my Sony Hd TV and my Sony blue ray player, also love the fact it was wi-fi ready which made set up and software updating so easy . Give it a 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reciever, not the greatest remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I set this receiver up I played a blu ray through it.....one of the transformer movies, and it sounded amazing, Its a good receiver with plenty of hdmi inputs. I just think that they really skimped on the remote features for the price point of this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello cbruce46!, Thank you for your feedback, we will forward it to the proper department for further review.~ JeannetteSonystyle

  • Rated 5 out of 5 stars

    Good Receiver. Undervalued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good receiver. However, I think they should have advertised that it was Airplay compatible. I almost looked over it. I have absolutely no complaints. I would definitely recommend this receiver.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Again.. all HDMI outputs stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony A/V Receiver in a 5 year period. Both receivers HDMI video outputs failed within a 2 year period. No picture on any of the outputs. Cables tested and pass. HDMI inputs pass but outputs fail. I knew I should have bought the extended warranty but thought, "What are the odds?". In addition 2 other Sony Televisions went out way ahead of their time. Sony in the 80's and 90's they are not. RUN from Sony. Take it from someone who has spent well over 5,000.00 in Sony equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It has met all of my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous amp was not multizone.. In our new home we had pre wired for surround sound so our outdoor speaker did not work. This product allowed us to use the out door speaker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan from way back and still stick with them today. I wanted HDMI inputs and 7.1, simple. I got those but I lost a basic feature of adjusting frequencies as in an equalizer. BIG Loss. All you are able to adjust is basic Bass and Treble up and down for each speaker.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dmscpu, we are sorry that the unit did not meet your expectations *Emily*Sonystyle