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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 244 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the 7.2 Channel Home Theater AV Receiver for its excellent sound quality, ease of use, and seamless Bluetooth connectivity. Many also appreciate its power, simple setup, and various features. Some customers have expressed concerns about the Zone 2 functionality and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-244 of 244 reviews
  • Rated 5 out of 5 stars

    Great price and easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a piece of cake. This receiver replaced an old Denon that was left behind by the previous homeowner in the home theater room. You needed a PHD to figure out how to use it and even then it didn't work. This was literally "plug and play". The setup couldn't have been easier, and the on screen menu makes setup and adjustments to the system a breeze. I would highly recommend to anyone, and it is very reasonably priced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worked intermittenly…then quit..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend the purchase of this product. I purchased this received and set it up and it worked good for approximately 3-months. I called Sony, and they had me send in the unit for repair, which I did. The unit was returned back to me 2-weeks later. After another 2-months the sound on the unit wouldn’t work at all (no bluetooth, no sound from radio or TV). I once again sent out the unit for repair and the repair shop (United Radio) couldn’t find anything wrong with it. After complaining to the repair shop about something definitely being wrong with the unit, they spoke with Sony who told them to send them (Sony) the unit back. After trying to contact Sony on multiple occasions, I was finally able to speak with a Sony Rep, and their response was that they didn’t have any receivers in their warehouse to send out to me or any other upgraded models to send me for replacement as well. There resolution to the whole matter was to have me send in the receipt to them and they would refund me the purchase price in 4-6 weeks…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Best receiver for the money in its class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver sounds great. It has all the connectivity options I need and the OSD menu system is easy & comprehensible.

    I would recommend this to a friend