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Customer Ratings & Reviews

Model:
RMV310
SKU:
7688852
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Customer reviews

Rating 4.3 out of 5 stars with 828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7-Function Preset Remote's ease of use and compatibility with various devices. Many appreciate its affordable price and the ability to control multiple systems with a single remote. While some found the size and button placement less than ideal, the overall positive feedback highlights its strong performance and useful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 828 reviews
  • Rated 3 out of 5 stars

    Worked great with most items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues setting it up with most of my items, but could not get it to work with my Direct TV unit. I finally gave up to fight the fight another day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A dud of a remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tryed two of these remotes and they didn’t take the codes I put in to them. I may have done something wrong but I followed the directions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor value for the purpose bought for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony purposely to function with my DVD recorder, previous remote broke. This remote did not have atll the function buttons needed to program it own (Sony) DVD recorder. The set up instructions were minimal at best, it took too long to get it to respond to the programming for set up. I was very disappointed to have it work so badly. The Sony DVD recorder has always worked so well, still does but now I cannot program it correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't sync w DVD PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use w DVD player and spectrum cable. Couldn't get it to sync w DVD player so I returned it. No hassle return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good to have a extra remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to have as back up to remotes that came with TV, Blueray,& sound bar but does not work with all of them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could never get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been able to get these universal remotes to work. They should consider making the setup easier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky and slow response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this trying to avoid paying a higher price which I regret. Remember the old saying you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayrok,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.>Joffrey Sonystyle

  • Rated 3 out of 5 stars

    Stopped Working after 2 weeks on my DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It initially worked great. Then two weeks later it stopped working with my DVD player. Not sure what happened.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not prove to be the answer to our problem. In trying to consolidate and have only one remote for the TV and cable - this remote was the best option for the brand of TV we have. However, after successfully making the connection with the TV, it was not possible to connect to the Comcast cable box. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsmtraveler,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    unable to figure out how to work our speaker sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appeared to do basic functions..but needed to have it help adjusting speakers..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not good for modern TV´s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote but does not fit 100% to modern 4K 3D TV´s for example 3D button

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won't work with Toshiba BDX2250KU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried every code but no code would allow remote to control DVD player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked just fine and as advertised. Works if you need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but average.Not as many bells and whistles as some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for my TV. Can not find a manual for the tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my tv. Returned.................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to find program code for what we needed it for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not sync this product with the Toshiba TV I own. Only some function buttons worked, so I returned the remote to Best Buy. I had no trouble with returning this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nimbrod, we regret that the remote failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Too many codes and not the one I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying all code my toshiba blue ray was not operatable with this all in one , no problem returning with best buy customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried setting for my tv in the man cave, but haven't gone through all the codes yet. But I'm sure it works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robby,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US