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Customer Ratings & Reviews

Your price for this item is $647.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.3 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 70" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, large screen, and affordable price. Many users are impressed with the clarity and brightness of the display, making it an excellent choice for watching movies and playing games. The TV's easy setup process and user-friendly menus are also highly appreciated. While some users have expressed concerns about the limited app selection and occasional Wi-Fi connectivity issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,074 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with a Sony, I mean it’s awsome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice size TV, good brand, but picture quality not to great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband wanted a new TV & our kids absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Black level is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my tv's from best buy I love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to buy another TV next year hopefully that's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Clarity of this this TV is awesome for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Huge screen obviously. Nothing negative to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Still figuring out the options and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over very happy with my purchase great deal for the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more hdmi and the sound isn’t that great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems am well satisfied with purchase overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have an ultra tv before this one is the best

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Shines with Netflix/Prime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv Thur & anyone purchasing this tv should be aware that there are mixed reviews & I think it's thru poor calibration of pic settings. Upon first view, I wanted to return it due to the pic looking avg & not worth the $. After visiting Rtings.com to get there settings & tweaking those to my liking this tv is jus beautiful no other way to describe it! To unlock full potential u must view 4k Netflix/Amazon prime for accurate judgement. Night & day difference. However if u own firesticks like myself, they will alter this picture as it jus cannot duplicate the clarity & motion of the Sony hardware. The picture still looks good but looks flawless thru the installed apps. A firestick is still a must due to a small selection of downloadable apps. Sound quality is sufficient but no one should be buying a flat screen TV & complaining abt sound. I hate reviews abt sound quality, all they do is compromise the integrity of the review & alter ones perception of the product. If ur going to buy a flat then spend $50 more & get a sound bar!! One small concern: wifi dropped connection & I had to connect all over again. If this persists, I will update review. I read many many reviews on this set & was undecided because of others mediocre experience but my gf convinced me & I'm very satisfied! The clarity is strong, the colors are brilliant & the size is very adequate making this tv(barring any future malfunction)a purchase one i recommend & one u will not regret!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    inexpensive but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never really get the colors/brightness/contrast etc right. The picture looks bad especially when you watch it from an angle. The YouTube app does not really work. Contacted Sony, they gave me a bunch of ways to trouble shoot. One of things they said, the TV has to be contacted directly to the wall (i.e. not through a surge protector). That's bad what if the TV gets damaged during a surge event? Anyways, you can spend 30 min. every so often to reset your TV to factory settings to make YouTube work and then you need to again change a lot of things. So I ended up buying another Roku to make YouTube work. Isn't that stupid? It is relatively inexpensive but I found it's not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe ok for the price range, but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks good if your directly in front of it in a dark room, unfortunutly it has horrible glaring issues. Also the brightness and color degrade very quickly from any angle. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is not as great as advertised. It seems very limited and I need to connect to Internet via a cable to use the smart tv apps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing quality picture tv. But about 1 year in the main board blew out in it and left me with no picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tv has its moments when its good but definitely not an OLED. Its clearity is really low when its dark.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Starting to experience problems a year later

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV from my local BestBuy in mid July 2018 and it worked flawlessly until today. The top third of the screen is suddenly dark. Although many people love Sony products, I have had bad luck with that brand over the past few decades. Every Sony TV and stereo component I have purchased since the mid 1990s has failed well before they should have. I see that this model is now discontinued so will attempt to see if I can get it repaired.

    No, I would not recommend this to a friend