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Customer Ratings & Reviews

Your price for this item is $647.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1074 reviews

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Rating by feature

  • Picture Quality

    Rating 3.3 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 70" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, large screen, and affordable price. Many users are impressed with the clarity and brightness of the display, making it an excellent choice for watching movies and playing games. The TV's easy setup process and user-friendly menus are also highly appreciated. While some users have expressed concerns about the limited app selection and occasional Wi-Fi connectivity issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,074 reviews
  • Rated 5 out of 5 stars

    Colorful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and easy to hang menus got nice selection Sony got there tv on the top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV, but it did go out on me. Costed me $395 for the back light and power source going out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nope, don't do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this TV. We purchased it 10/2018 and it started with the blue screen and white dots by 2021. I'm sorry but I think a TV should last a whole lot longer than that. We finally replaced it 11/2023 with an LG 86" and the picture is better than anything I've ever seen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    $999.00

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Sony for $999.00 a few days ago but think the price went up $200 since then.Most of the TVs are THROW aways,when something breaks you will have to replace it.So it made little or NO sense to buy a television for $1500-$5000 since if anything breaks you will not be able to repair it.But at $999.00 the Sony has a great picture and as for a Smart TV ,I think all Smart Tvs are DUMB since many of us have IPTV receivers that can pickup everything where as SmartTv are very limited......

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 2 out of 5 stars

    WiFi Connection Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks good but it doesn't find 5.0 WiFi and it find 2.5 but it doesn't stay for a long and I have to connect again but its not easy to connect either. Thinking to return it if its not solved. I have GigaPower Inter with Good router and I never have connectivity Issue with other device and old tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dinesh, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. Please check all the guidelines that listed in troubleshooting steps and related information from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/34310
      Regards, -Jay sony_US

  • Rated 3 out of 5 stars

    UNHAPPY CUSTOMER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV started to show signs of burn-in after 1 year of use, having blue and purple spots all over the screen that can be seen especially when on a white screen. Also screen has become very dark indicating about to burn out any day!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv with some accessibility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for 3 and a half years now, it really is a great tv for people that want a big screen on a budget. However there are no super snappy features and the list of built-in streaming services are very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television clear picture sounds great abd cones with plenty of apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv. Nice crisp picture.no trouble hzve had for 4vyesrs so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute amazing tv. We have had this for several yesrs and love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tv for 4 yrs picture is just as good as day 1

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with a beautiful color scheme on the screen. This is totally worth more then the price its selling for. The apps work great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good, very dim and bad smart tv. I don't recommend it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this TV. The picture quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeBe, We are glad that you are satisfied with the product. Continue supporting SONY. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in our big room well with good picture and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good but it doesn’t play ps4 pro on 4K . Which is dumb because my Xbox one s plays 4K on all games no problem. I own this version of the tv but I got the 49.5 inches

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so dark all the time. one of the darkest I've watched. and glare prob is horrible;e

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Won't last and Sony will not stand behind it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this model for just over a year. Would give zero stars if that were possible. The dreaded blue spot occurred on the screen. Sony will not replace it and blames the customer for the problem and claims since it's out of warranty there's nothing they will do. 3 months out of warranty and they won't fix it. A television should last 5 to 10 years easily. You basically have two choices when purchasing one of these pieces of garbage. You can either pay hundreds extra for a "protection plan" from the retailer, or try your luck and hope the tv lasts years longer than the crappy 1 year warranty. To me, if a company only offers a warranty for 1 year on their product, it means they don't even have faith in it. This is theft. They have your money, and you will be stuck with a defective television. Never again will I purchase another Sony product. I have an LG that has lasted 6 years, and prior to that, a Samsung that lasted over 10 years. I opted for the Sony because of the picture quality. Big mistake. They don't make this model in 70" anymore, but I wouldn't trust other sized versions to be any different. Their customer service and attitude as a company is also shameful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Pay the extra money for a better TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews I thought this was a deal. This TV lasted 30 minutes in my house before I decided to take it back. The picture quality was poor. If you like watch sports on TV don't buy this one, The refresh rate is way to slow. I ended up buying the Sony 65" 850 series for $400 more. Much better TV. Spend the extra money and get a 8000 series TV. When I took the TV back, I was told the X690E was two year old technology.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DirtNap, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that has lasted over 3 years now. I love it!

    I would recommend this to a friend