4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,698.00

Customer reviews

Rating 4.8 out of 5 stars with 1068 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,068 reviews
  • Rated 5 out of 5 stars

    Excellent TV purchase!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV purchase! Best Buy installation was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelwW,

      What fantastic review/. We love hearing you're enjoying your X90L! It's great to know that you had a seamless experience from the purchase to the professional installation—Thanks for sharing your experience!

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same one but the screen broke and I had to buy it again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RuslanY,

      Thank you for your review! We're so glad to hear that you love your Sony BRAVIA XR-75X90L so much that you bought it again. We are sorry to hear about your previous TV's screen, and we appreciate your continued loyalty.

      The XR Triluminos Pro display is a key part of the stunning picture quality that you're enjoying. This technology works to produce a wide range of vibrant and natural colors, bringing every scene to life with incredible depth and accuracy.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Sony TV and I am so happy I recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HiteshC, wow! We're glad you are happy with your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    TV genial

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya miro mis programas favoritos gracias a Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola HectorP!
      ¡Muchas gracias por dejarnos tu reseña!
      Nos hace muy felices saber que ya estás pasando buenos momentos con tus programas favoritos en tu nueva pantalla XR-75X90L.

      ¡Gracias por elegir a Sony!
      Saludos cordiales,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appropriate size for my living room. Nice resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaO, awesome! Good to know that you are enjoying your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent TV at a fair price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lovely TV from a premium brand. I could not be happier. However, 75" is too large for our viewing area. We have exchanged it for Sony's 65" model X90L. Perfection!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterR,
      Thank you for sharing your experience!
      We’re so glad to hear that you’re enjoying your Sony BRAVIA XR X90L and found the perfect size for your viewing area.
      Thank you for choosing Sony. Enjoy your new Sony TV to the fullest! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, does everything with fantastic colors and detail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinS, we're glad you like our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but sound could be better. Picture is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianJ, amazing! We're glad you like the picture quality of our X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv Sony

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm was very pleased with the service provided inside the store. Customer service was excellent & shop assistant was very knowledgeable about the product. This was a repeat buy, good job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennedyA, Thank you for your kind words and for sharing your experience! We're thrilled to hear that you received excellent service and found our team knowledgeable about the BRAVIA XR X90L. It’s always a pleasure to welcome returning customers, and we’re glad we could meet your expectations once again.

      Thank you so much for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the big one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new tv everyone should have one and enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CorrineS,
      Great! We're glad that you love and enjoying your new Sony - 75" Class BRAVIA XR X90L Full Array LED 4K UHD HDR Google TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony 75" bravia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service excellent product. I am very pleased with the service I received from Pheap Kim. He was very professional and very knowledgeable. I would highly recommend him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraO,

      Thank you for sharing your experience! We're thrilled to hear that you're enjoying your Sony BRAVIA XR X90L and that the team provided with professional and knowledgeable service.
      We hope your new TV continues to bring you joy, and we appreciate your recommendation! Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! A good mid priced tv. Huge 75” picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, Excellent! We're glad you like the great picture quality of your new Sony X90L. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and nice! We would recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyrenA, wow! We're glad you are enjoying the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Glitchy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the buck with the picture. But, after owning it for 8 months, it freezes up a lot. I have to unplug it from the outlet and plug it back in about twice a week. Nice TV, but they need to fix the software.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boom, thanks for taking the time to share your experience with the Sony - 75" Class BRAVIA XR X90L! We're glad to hear you really like the rich colors and clear picture that the TV delivers, but we're sorry to know that you've come across some freezing issues with it. Here are some steps and recommendations:
      1- Make sure the TV is up to date, you can check this manually by going to settings > system > about > system software update > update the software
      2- Free up some space within the TV storage, you need to have at least 800MB of available space for the TV to work properly, you can check this going to settings > system > storage > internal shared storage. You can clear the Cached Data and delete some apps you no longer use to free up some space.
      3- Perform a factory data reset, in case there is a glitch this can take care of that, just be aware this will delete everything on the TV and take it to factory settings. You start the process by selecting Settings > system > about > reset > factory data reset.
      We hope these steps help you in getting the TV to work smoothly again, if the issue persists, please contact us via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
      Thanks for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv .Great picture quality.Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, nice! We're glad you like the picture and sound quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous TV was 12 years old. So this has been a unique experience. The only negative part is that it is a GOOGLE based. Naturally staying true to GOOGLE it refuses to work with Google, or anything else??? But the Sony part is great. We hooked up our Fire stick and that of course being Amazon works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveR,
      Thank you for the 5-star rating! While we are happy to hear your enjoyable experience, we are sorry if you are having trouble working this TV with Google. We'd like to help make this a better experience. May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We do apologize for the inconvenience and hope to speak to you to resolve this matter.

      See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    My Sony!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with Sony TV's. Best Buy delivers and installs as promised. Go Geek Squad!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatTV, thanks for sharing your experience! We are immensely pleased to hear the Sony - 75" Class BRAVIA XR X90L has been the perfect choice for you. With its stunning picture quality, rich colors, detailed contrast, and support for Dolby Vision and Dolby Atmos, this TV truly delivers an immersive cinematic experience! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Spartikus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The product is amazing! The service was great and the delivery was with care.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkR,
      Awesome! We're glad to hear you love your new X90L TV and enjoyable shopping experience. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Another excellent Sony Bravia TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75" Class Bravia XR X90L is a fantastic unit. The panel quality seems top notch with high contrast thanks to the local dimming array. The panel is very clear and sharp with even small text / detail easy to pick out. The setup and controls seem very straight forward and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi danthearchitect,
      Thank you for such a great review! We always strive to deliver the best quality with our products. Nice to hear your satisfaction with the amazing picture quality, features, functionality, and overall performance of your new X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Quality buying experience and product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on prior positive experience with Sony brand, positive reviews from other purchasers, ease of on-line purchase through Best Buy and prompt delivery at no additional cost. Set-up process was easy and TV features easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brownslady,
      Thank you so much for the 5-star rating! We're happy to hear your enjoyable and easy online shopping experience. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. We really appreciate you like the features, easy setup and use of your X90L TV. Thanks for trusting Sony! - Kris Sony_US