Customer Ratings & Reviews
- Model:
- XR75X90L
- SKU:
- 10562814
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
- Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is great and the picture is so rich and vibrant. My only issue is that less than 2 weeks old, it froze up while watching Netflix. Nothing would get the TV to unfreeze except unplugging it. It corrected after that but has me concerned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnG,
Thank you for your time writing this review! While we are glad you like the size, rich picture, and vibrant colors of your X90L TV, we're sorry to hear if TV freezes while watching Netflix.
Video streaming performance is often related to your internet speed and network connection. Check the troubleshooting steps to help resolve the issue:
Check if the issue occurs when viewing content from other online video services.
Note: If the issue only occurs when viewing content from one particular service, then that service may be experiencing an issue. In this case, try the service again at a later time.
Reset the router and/or cable modem and then try again.
Check your internet connection speed to ensure it meets or exceeds the recommendations for your streaming service provider.
Perform a power reset or restart your streaming device.
For more troubleshooting steps, please refer to these links:
https://www.sony.com/electronics/support/articles/00013427?utm_source=glean
https://www.sony.com/electronics/support/articles/00141896?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Great television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price point. Sony has processing down to a science.
I would recommend this to a friendTelevision Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Assistance during the sale was Great. The salesman was extremely knowledgeable on all product lines. Helped me with the final sale/ purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasF,
Great! We're glad that you were assisted professionally. You will definitely enjoy the performance of the X90L TV. Thank you for choosing Sony!
-Ralph
Awseome quality except for dark corners
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome tv far exceeds my expectations in so many areas only problem i have that i hadn’t noticed till of course my wife pointed out was the slight dark corners on the screen although very slight once pointed out now i cant help but look all the time for the price i payed i expect a perfect screen but after doing my research i guess many TVs have the issue or was whats called a dirty screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac,
Thank you for your time writing this review! Glad to hear we've exceeded your expectations with your new X90L TV. Your feedback is very important to us as we always strive to provide the best experience possible. You may find this link helpful with information and troubleshooting steps if you are experiencing odd colors on the screen: https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
If you have concerns or need further assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Great Tv - Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 75" is a fantastic TV. Thank you Best Buy for your offer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CosminBursasiu, thanks for the 5-star rating! The Sony - 75" Class BRAVIA XR X90L delivers an astonishing picture quality full of brightness and vibrant colors. Thank you for choosing Sony and enjoy your viewing experience. Regards, -Dominick
SONY TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm really enjoying this TV. With great with the PS5, too. The sound is a bit tiny so a sound bar or sound system is a must.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelF,
Many thanks for the 5-star rating! Glad to hear your enjoyable experience with your X90L TV. This is definitely a perfect combination with PS5. Adding a soundbar to the TV is also great for an immersive audio experience. Thanks for choosing Sony! - Kris
Full Array
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer and SONY 100% product consumer if one not prefer blur motions SAMSUNG comes second. SONY still great at its blur motions like It always do. Full Array is just another term of the “Progressive Scan”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ninojoelccccg,
Excellent choice! We're glad you like your new TV. We always strive to deliver the best quality and features with our products. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Good television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, very heavy but install wasn’t that hard to do
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EricD,
Thank you for choosing Sony!
We appreciate you taking the time to share your experience with the XR75X90L TV. We're delighted to know that you love the television and found the installation process manageable, even considering its weight. Enjoy your viewing experience!
Best regards,
-Fred
Really big TV, love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this tv! There is a "learning curve " however. If you're like me and just want to watch tv and switch inputs when necessary, while using one remote, then DON'T log in with a google account.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jandsm96,
Thank you so much for the 5-star rating! We're delighted to hear that you love your new Sony TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very knowledgeable sale personnel, clean store, great prices
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PaulP, Fabulous! We're thrilled to hear that you are satisfied with the outstanding customer service at Best Buy! Thank you for your purchase and for choosing Sony. - Romeo
Best Buy Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and customer service in all from purchase process, installation, and follow-up!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradC, Thank you for the positive review! We're glad you like the excellent quality of your Sony X90L and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
No Regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as "open box". TV works great and the picture is amazing. The sales person at BestBuy talked me into this TV vs a cheaper one, and Im glad he did!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewW,
You definitely made the right choice! We're very pleased to hear your satisfaction with the amazing picture quality and overall performance of your X90L TV. Thanks for sharing your great experience with us and for choosing Sony! - Kris
Small remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to install. Easy to set up with detailed step by step guidance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello altino, Thank you for your 5-star review of the XR75X90L! We're thrilled to hear that you found the TV easy to install and set up, and that you appreciated the detailed step-by-step guidance. Thank you for choosing Sony! - Romeo
Great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Hisense 75” tv and purchased a Sony 75” . Backlighting is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Stan, Thank you for your wonderful 5-star review of the Sony XR75X90L! We're thrilled to hear that you are enjoying the great picture quality and the excellent backlighting of your new Sony 75” TV. We're glad you chose Sony and that it has met your expectations after returning your previous Hisense TV. Your satisfaction is our top priority, and we appreciate your support. Enjoy your viewing experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Picture quality
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture.Using sound bar.So far,very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP.
Amazing! We're very grateful that you like the outstanding picture quality of your X90L TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Great staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were very patient in showing us multiple sets without pressure. Happy with the one we got. Installation was quick and professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WBNPHD, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, but decided to go with an oled tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Thank you for your feedback on our Sony X90L. The BRAVIA XR X90L uses Direct (Full Array LED) backlight technology powered by our Cognitive Processor XR for truly superlative contrast. We're happy that you like its amazing picture quality. It's unfortunate that you decided to go with an OLED TV. Thanks again for choosing Sony! -Jess
the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoying it . The sales team listen to what I need . Made it easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RandyC, That's fantastic to hear! We're delighted that you're enjoying your XR75X90L and are pleased with the excellent service provided by Best Buy. Thank you for your purchase and for choosing Sony! - Romeo
75” Sony x90L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow very nice, Tv size 75” is great and not to heavy to lift and install on wall! Looks amazing speakers work better than I thought. Not even considering a sound bar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mart,
Awesome! We're glad you like the amazing picture, sound, and design of your X90L TV. Nice to know you had an easy time installing the TV to the wall. Thanks for choosing Sony! - Kris
Sony Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Tv great watching movies, apps and gaming of course. The only thing I dislike is sometimes the tv will froze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarG,
Thank you for choosing Sony.
We’re delighted to know that you’re enjoying movies, using apps, and gaming on your XR75X90L TV. However, we sincerely apologize for the occasional freezing issues you have experienced.
To better assist you and gather relevant information regarding this issue, please contact us at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We appreciate your patience and look forward to helping you resolve this matter.
Best regards,
-Fred