Customer Ratings & Reviews
- Model:
- XR75X90L
- SKU:
- 10562814
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
HORRIBLE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!!! I Bought this TV TWO months ago and it already has 6 black dots on it. I was told by Sony this is ‘normal’ because of how many pixels the TV has. They also stated this defect is ‘determined to be within specifications and as designed’ So only purchase this TV if you are okay with defects, bc that’s their standard.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferF,
Thank you for your time writing this review. We're sorry to hear that there are black pixels on your X90L TV. We understand that you already contacted us and were advised that TV is working within specification and that this is a normal operation on TV screens. Your needs and satisfaction with our product are our top priority. Allow us to help and do the best possible for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Case number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re happy with it, solid product! Sony is always been our first choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MackS, That's fantastic! We're thrilled to hear that you're enjoying the exceptional quality and performance of your BRAVIA XR X90L! Thank you for choosing Sony! - Romeo
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Would not have purchased a different one. Thank you salesman that gave us all details on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvelinaH, You've made an excellent choice! We're really delighted that you are happy and satisfied with the excellent performance and picture quality of your new X90L TV. It's amazing to hear that you were assisted well by our local dealer. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
75 in tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a great 75 in tv staff was great and very helpful in helping me get the right tv for me and my family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KameronT,
Awesome! We're glad to hear your enjoyable shopping experience and satisfaction with your X90L TV. Thanks for choosing Sony! - Kris
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was very helpful. His knowledge of product was most useful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradD, Awesome! We're thrilled to hear that you're satisfied with the outstanding customer service at Best Buy! Thank you for choosing Sony and for your purchase. - Romeo
Great Help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received great help from the Best Buy Associates. They helped to make sure we purchased the best TV for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelD, Thank you for sharing such an excellent shopping experience. We are truly happy to hear that you were assisted well by our local dealer and you are now enjoying the outstanding 4K HDR picture quality of this TV. Thank you for leaving us such a wonderful review of your 75" X90L and for choosing Sony! -Jess
Sony 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright picture fits perfectly in our living room. Easy to see from the kitchen. Slightly complicated with so many features, but the picture and quality are fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMSTerpsfan,
Many thanks for the 5-star rating! We're glad to hear your enjoyable experience with the amazing picture quality of your new TV. We are sorry if you are having difficulties with the features. You may find this link helpful on how to use your TV:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/index.html
In case you need help with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing tv! Just need to get the setting right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loch,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! Nice to hear you like your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Best Sony TV ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome resolution! Also, the 4K movies look great in this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianM, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Best Buy Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exceptional. Sales support was excellent. Salesperson was knowledgeable, practical and took the time to really understand and address our needs/requirements
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanG, Thank you for sharing your wonderful experience with your Sony X90L! We're pleased to hear you're satisfied with your purchase. And good to know your had an amazing customer service experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam
Great and read review!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV beautiful colors Box fix perfect in my suv Took 2 people to hang. Love the screen saver feature and tranquil songs Good Home on this is a game changer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamianRz,
You definitely made the right choice! It's nice to hear that you are enjoying your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, sound slow about coming on but overall good
I would recommend this to a friend Sony 75" X90L LED 4K UHD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony purchased since 2007. I had 5 Samsung 65 inch TV purchase between 2016-21. I am now planning to replace all my Samsung's with Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardB,
It's lovely to hear that customers like you enjoy our products! We're really glad you like your new BRAVIA X90L TV. We are looking forward to your next purchase. Thank you for your continued support and for choosing Sony! - Kris
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphic is well worth it, I used to only buy cheap TV, took me a lot of considering when investing so much on a TV but overall it is well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyK,
It's wonderful to hear that we've exceeded your expectations with the amazing picture quality, features, and overall performance of your new Sony X90L TV. We always strive to deliver the best quality with our products. Thanks for your positive feedback and for choosing Sony! - Kris
Sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stuff and service. Delivery was very good. recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrishaF,
Perfect! We're glad that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Bad to Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The downgrade is for the Geek Squad who canceled three delivery appointments weeks apart making me just go to the store to pick it up. The store staff made up for the 30 day delay and I was impressed with the service. Love the Sony TV just like the Sony TV I had for 20 years before. The software is fantastic its a pretty smart
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryZ,
We're thrilled to hear you love your new BRAVIA XR X90L TV, especially its fantastic and smart software, and that it's living up to the legacy of your previous Sony TV! We're genuinely sorry for the significant delay and inconvenience caused by the delivery issues.
Thanks for choosing Sony.
-Eliab
Sony tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv over a year with 0 problems ! Great tv for ps5 and daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antt,
Thanks for sharing your experience! We’re thrilled to hear that your Sony BRAVIA XR X90L has been performing flawlessly and enhancing your PS5 gaming and daily viewing. Thank you so much for choosing Sony! Enjoy your BRAVIA experience! -Maria
Sony Bravia XR L 85 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This tv is worth the money invested in it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HappyMan, Awesome! We're absolutely thrilled to hear that you're pleased with the outstanding performance of your BRAVIA XR X90L. Thank you for choosing Sony! - Romeo
Sony Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several electronics from best buy and let me say the experience has been amazing mostly the customer care i got @St peters outlet was 101%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasW,
Awesome! We're glad to hear your enjoyable shopping experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for purchasing Sony and enjoy your new TV! - Kris
Perfect Video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect video quality, no meed to spend more in another brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Besttvever,
You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph