Customer Ratings & Reviews
- Model:
- XR75X90L
- SKU:
- 10562814
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, sound slow about coming on but overall good
I would recommend this to a friendHORRIBLE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!!! I Bought this TV TWO months ago and it already has 6 black dots on it. I was told by Sony this is ‘normal’ because of how many pixels the TV has. They also stated this defect is ‘determined to be within specifications and as designed’ So only purchase this TV if you are okay with defects, bc that’s their standard.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferF,
Thank you for your time writing this review. We're sorry to hear that there are black pixels on your X90L TV. We understand that you already contacted us and were advised that TV is working within specification and that this is a normal operation on TV screens. Your needs and satisfaction with our product are our top priority. Allow us to help and do the best possible for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Case number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Yes
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielS,
Thank you for your review! We’re so glad to hear your excitement and that you’re enjoying your BRAVIA XR X90L!
Thank you for choosing Sony, and enjoy every moment with your new TV! -Maria
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned and the customer service was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty, Congratulations on your new Sony BRAVIA XR X90L TV. We're very much pleased that your Sony TV is to your preference and had the great experience purchasing it. Thank you for choosing Sony! Enjoy! -Maria
Recommned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. Sony did a great job with this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianA, Thank you for the 5 stars! It's a pleasure to hear that your new SONY BRAVIA XR X90L TV and its great video quality meets your expectation. We appreciate you for recommending and choosing Sony! Enjoy! -Maria
Perfect Video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect video quality, no meed to spend more in another brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Besttvever,
You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Sony Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several electronics from best buy and let me say the experience has been amazing mostly the customer care i got @St peters outlet was 101%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasW,
Awesome! We're glad to hear your enjoyable shopping experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for purchasing Sony and enjoy your new TV! - Kris
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 75 inch television was a great purchase. It’s a Sony. What do you expect!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, RichardT. We are thrilled to know that you are having an enjoyable watching experience of your new X90L. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X90L. Thank you for choosing Sony! -Jess
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the reviews were correct and Geeks installed so works great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenC,
Awesome! We're happy to hear that your investment with your X90L TV is worth it. Nice to know how it was professionally setup by the tech team. Thanks for choosing Sony! - Kris
Great tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv meets or exceeds my expectations. I spent a little extra for this, but it was worth it. It has all the features that I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, amazing! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl
Great Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The clarity and the realistic color tones are a major upgrade from my Samsung. Very happy with the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AviB,
Awesome! We're glad to hear that your investment with your new Sony TV is worth it. The X90L TV delivers an exceptional viewing and gaming experience without breaking the bank, making it an ideal choice for individuals who crave top-notch performance. Thank you so much for choosing Sony! - Kris
Wifi issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi connection is very erratic, needed to get wifi extender to keep connection while streaming movies, music, etc Did not have this problem with my 7 year old Samsung
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldV,
We regret to learn the you've been running into network issues on your TV. The Wi-Fi signal on your TV may drop or intermittently disconnect for various reasons. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the TV Wi-Fi signal drops or intermittently disconnects from the internet.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90l/articles/00184183
We do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90l/articles/00133631
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you.
You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're happy that you like most of the features of your X90L TV. We appreciate you and thanks for sharing your feedback!
Regards,
Jess
Sony Bravia 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV! We are enjoying all that it has to offer. We gave it a 4 because the picture is not as crisp as we hoped, but maybe that is true of all larger screen TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyM,
Thank you for your time writing this review! Nice to hear you like your X90L TV. However, we're sorry if we were not able to meet your full expectations with the picture quality. This TV has picture settings that allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV. For more details: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thanks for purchasing Sony! - Kris
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good vision and audio quality. I 100% recommend it for purchase and for use on the PlayStation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeR, Amazing! We're very pleased to hear you like the excellent picture and sound quality of your Sony X90L. Thanks for choosing Sony! -Sam
For the Price it is Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not too bad. Traded it in for a Samsung that was alot nicer, but only because I really want to splurge and get the best I could. For its price it is very good value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron, thanks for commenting! We're thrilled to hear that you're satisfied with the superb performance and reasonable price of your X90L. Thank you so much for your purchase and for choosing Sony! - Romeo
Great TV Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony. I have bought Sony TVs for the past ten years and this model is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sigg,
Thank you so much for being our Sony valued customer! Your patronage and satisfaction allow us to continue to do what we love and provide you with quality products.Thanks for choosing Sony and enjoy your new TV! - Kris
Crystal clear!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is very bright and clear. Upgraded from a samsung tv 55 inch to this. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
Excellent choice! We're extremely happy that you are enjoying the bright and crystal clear picture of your X90L TV. Thanks for the recommendation and for choosing Sony! - Kris
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good hopefully it stays like that. Got it mounted by Best Buy great job
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ohhh066,
Many thanks for the 5-star rating! We're glad to hear that you are having a great time with your X90L TV. Nice to know how it was professionally installed/mounted by the tech team. Thanks for purchasing Sony! - Kris
Fantastic service and TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service along with a great installation crew! Very happy with the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenJ,
Many thanks for the 5-star rating! We're glad to hear your enjoyable shopping experience and how your new X90L TV was professionally installed by the Tech team. We really appreciate that you like your new Sony TV. Thanks for your purchase! - Kris
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv I like the screen tv is the Quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReneH,
Thank you so much for your positive feedback! Your satisfaction with the amazing picture quality of your X90L TV is greatly appreciated. Thanks for choosing Sony! - Kris