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Customer Ratings & Reviews

$1,698.00

Customer reviews

Rating 4.8 out of 5 stars with 1063 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,063 reviews
  • Rated 5 out of 5 stars

    Sony TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is perfect. It works perfectly and is a perfect fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xquisit0069, Thank you so much for giving the product a perfect rating! We're so delighted to hear that this amazing TV suits your needs and you are enjoying the excellent features and capabilities of your new X90L. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I love my Sony TVs! So happy I made this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackJ,
      Perfect! We're happy to hear that you are having a great time with your X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I have ever purchased I have been satisfied with Sony televisions for over 25 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonH,
      Thank you for being our Sony valued customer! We always strive to deliver the best quality with our products. Your satisfaction with your new Sony X90L TV is greatly appreciated. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Helpful staff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping staff at Sherman location. I was there to buy tv and manager was very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anise,
      Excellent choice! We're glad to hear your enjoyable shopping experience. Thank you for purchasing Sony and enjoy your new BRAVIA X90L TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im totally pleased with the service, choice and of course the over all experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryByrd, We are happy that you are totally pleased with the service of your local dealer. We hope that you are also happy with your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony tv and it doesn’t disappoint! Great Product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanP, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Gorgeous TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful resolution and the UI is much better than the Samsung I transitioned from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondC,
      It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Thanks for purchasing our X90L TV and for choosing - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and excellent choice for the price, with google tv is easy to download the apps you want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudyM, Thank you for the positive review! We're very happy to hear that you like the modern design and ease of app installation on your new Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box tv. Great value. Good customer service and very knowledgeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taylor,
      Fabulous! We're really glad that your investment with your X90L TV is worth it. Nice to hear your enjoyable shopping experience. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia is Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Overall installation was super easy with the help of Geek Squad folks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prady,
      Thank you for sharing your amazing experience with us! Glad to hear that you had an easy time installing your X90L TV with the help of the Tech team. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low prices, many options, friendly communication with customers, I really like to visit your store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BulganbayarE,
      Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony and enjoy your new TV! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony craze

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gotta say it's Sony they've been around for years. They got it down TV works phenomenal .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnD,
      Thank you for the continued trust you have put in our brand! We're really happy to know that you are enjoying your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    75 Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my 75-inch Sony TV! Amazing colors!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FamaneB,

      Perfect! We're glad that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    3rd Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Sony TV. Looks great and works great. Using it for kids video games and streaming. No issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anup,
      Thank you for being our Sony valued customer! We're really happy that you are you kids are enjoying your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the sales person that gave me the pros and cons of this one over the Hisense.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patio1963,
      Excellent choice! We're glad to hear your enjoyable shopping experience.We always strive to deliver the best quality with our products and always aim to provide the best experience possible. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was ok at first. but the processor seems a bit slow in changing stations and focusing took a little to long. after it did it was ok. also it kept switching to stereo speakers when it was not on. had to turn off then back on again sometimes to get it to use tv speakers. has to just change it to a different one different brand. now things are better. in my experience Sony has gone down gradually over the years.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mawfein,
      Thank you for your time writing this review. We're sorry to hear if you are experiencing some issues with your X90L TV. Allow us to help make this a better experience.

      You may try some solutions below if the TV is a bit slow when changing stations:
      Perform power reset.
      Make sure that the TV software us updated as it includes key features, applications, bug fixes, and feature improvements.
      Reset your TV to factory settings.
      For reference: https://www.sony.com/electronics/support/articles/00200862?utm_source=glean

      The TV and external speakers have a feature called HDMI CEC that allows them to communicate with each other. This can sometimes cause your TV to automatically switch to connected speaker system even if you want to use the TV speakers. Try disabling HDMI CEC on both your TV and speaker. To know about BRAVIA Sync (HDMI-CEC) and troubleshooting information, please check this link: https://www.sony.com/electronics/support/articles/00161073?utm_source=glean

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for a Samsung came out with a SONY! No regrets best tv yet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moabb, Awesome! You've definitely made an excellent choice and we're very happy to hear that you're satisfied with your purchase. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great shopping day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent priduct along with exceptional customer service makes for an enjoyable shopping trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyH,
      Awesome! We're happy to hear your great shopping experience and how much you like your new TV. We always strive to deliver the best quality with our products. Your satisfaction is our top priority. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Very nice tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with this tv. It has everything you need

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilD,
      Nothing really make us happier than hearing about happy customers! Your satisfaction with your X90L TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, would recommend the purchase to all my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelG,
      Thank you so much for such a great review and recommendation! We're delighted to hear how much you love your X90L TV. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US