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Customer Ratings & Reviews

$1,698.00

Customer reviews

Rating 4.8 out of 5 stars with 1063 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,063 reviews
  • Rated 5 out of 5 stars

    Highly Recomend this TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching endless videos on YouTube about this model tv I decided to buy it. It was a toss up between this tv and Hisense and TCL. I decided on the Sony because it can upscale any signal coming into the tv. It has the latest and greatest processors and can compete with higher cost tvs with no problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nateboy,
      You definitely made the right choice! It's wonderful to hear that you are satisfied with the upscaling features and overall performance of your new Sony TV. We always strive to deliver the best quality with our products. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. We really appreciate your recommendation. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    No Spectrum allowed on this TV!!! Awesome display.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV today, and you cannot put the spectrum app on here to watch our cable TV, it is not allowed. How crazy is it that in this day and age this is a concern to consider when purchasing a TV? Certainly, if I would’ve known, I would not have picked this model before hand. Does indeed have a superior picture compared with our Samsung OLED TV’s but they work better. Not sure what the fix is but hooking up a streaming device to a modern day smart tv seems backwards. What the heck, Sony?? Why is one of the largest cable companies apps not allowed on your products???

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgbuzzin,
      Thank you for your time writing this review. We really appreciate you like the exceptional picture quality of your new Sony X90L TV. We are sorry but Spectrum TV app is currently not available to download on the built-in Google Play Store of this TV. However, you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. Also, these TVs are equipped with HDMI connectivity which allows you to connect devices such as Spectrum receiver(cable box) directly to the TV. You may refer to this link on how to use the Chromecast built-in (Google Cast) of this TV:
      https://www.sony.com/electronics/support/articles/00135368?utm_source=glean

      With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Better than most OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very bright TV.I have a bright room and need a brighter tv. This is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPatel,
      Excellent choice! We're glad to hear you found the best TV that perfectly matches your needs and expectations. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    ThuyC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV to have with great quality and sound for high quality pictures. See

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThuyC, You've made an excellent choice! We're thrilled you like the great picture and sound quality of your new Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Robert K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible picture for the price. No regrets whatsoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertK,
      Many thanks for the 5-star rating! We really appreciate your satisfaction with the amazing picture quality of your X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent tv !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good quality!it really keep your eyes in the screen !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsraelR,
      Perfect! We're happy to hear that you are having a great time watching on your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great PS5 TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! Connectivity to the PlayStation 5 is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user279020, We are happy that you now have a perfect smart TV for your PS5. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. The imagen quality is really good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaS,
      Awesome! It's wonderful to hear that you are satisfied with the exceptional picture quality of your X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    worth of your money and time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv its has magical colors and quality highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azhar,
      Thank you for your positive feedback and recommendation! It's wonderful to hear that you are enjoying the vibrant colors and quality of your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony-75" Class Bravia XR X90L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the deliver was timely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TuanT,
      Awesome! We're happy to hear you like your new Sony TV and on time delivery. We always strive to deliver the best quality with our products and always aim to provide the best experience possible. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Everything I could want. I would recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user126252, wonderful! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Got a great price to boot. I had some delivery issues but they finally got straightened out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicG,

      Thanks for sharing your review and experience with the X90L. We're glad that you like the performance of the TV. Your feedback about the delivery process is greatly appreciated. Thank you for choosing Sony!

      -Ralph sony-global

  • Rated 5 out of 5 stars

    OOB Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box item better than expected. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has. Beautiful picture and it does a lot of things. I am still discovering.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bell,
      Awesome! It's wonderful to hear that you are enjoying the exceptional picture quality and features of your X90L TV. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Thanks again Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good, the. Store and employees were great as usual

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,
      Awesome! Glad to hear your enjoyable shopping experience and satisfaction with your new X90L TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    KS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not as sharp as hoped. Sound is not the greatest either. Overall for the money, i would make a different choice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyS,

      Thank you for sharing your experience using your X90L Full Array LED 4K Ultra HD Google TV. We really appreciate the feedback regarding the picture and sound quality of this TV. Picture quality depends on the signal and content. Having said that, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size.

      For more information on how you can enhance your viewing experience, check the Adjust Picture Settings on your Google TV. Please visit this link here: https://www.sony.com/electronics/support/articles/00190409

      If you are watching from an external output like a cable box or your blu-ray please make sure that you have enabled the Enhanced Format setting on the TV. When you watch 4K picture with High-Quality, use a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps or more. We also have some good information on how to enjoy 4K and HDR content depending on the content source in this helpful link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90l/articles/00245141

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Great TV but no warrenty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV but disappointed there is no warrenty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user934209,
      Thank you for your time writing this review. We're glad to hear you love your new Sony TV. A brand new X90L TV comes with a 1-year limited manufacturer's warranty (for US and Canada only). For more details about the warranty, please contact your dealer(BestBuy).

      You may also contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    VERY BAD INSTALLATION SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on Best Buy, not this TV, which, due to their incompetence is not here yet. I ordered this TV, a stand and their set up service. The 1st delivery/install notice said they"d be here today between 7AM and 7PM, but they would call me last night with a 4-hour widow, They didn't and this A.M. only person I could contact was in a foreign country and he couldn't help. I then used their chat with agent text service. It said an agent would be with me shortly. The agent responded 14 hours later, but not with a time. The installers arrived at 6:15 tonight, but NOT with the TV. Their work order did not include my phone number and just said to put the stand on my old TV. Seriously? I waited around 11 hours for nothing. BUYER BEWARE: AVOID GEEK SQUAD OR THEIR DELIVERY SSERVICE.SERVICES.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony died after 38 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a similar model in July 2021 along with a 36 month warranty. After 38 months the TV started cutting off on its own and when powered back on would stay on 30 seconds and then power off and started flashing the 4 red lights of "death." TV repair person said panel is bad and can't be replaced. Sony really should be ashamed for selling a product at this price point and it having such a short life span.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as prior Bravia 75 90E

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of a picture as my prior Bravia 75 90E. New one is only two weeks old - should have bought a better model. This display is not as good - even after adjustments - as my prior model. I would not recommend this model.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GJBC, We're sorry to hear that the picture quality of your new Sony X90L did not live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We would like to know more about this so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR75X90L:

      Sincerely,
      Sam Sony_US