Customer Ratings & Reviews

Hi mattlco, we're glad you like the picture quality of our product! Enjoy your new TV! Thanks for choosing Sony! ~Earl

Hello RITAW,

We're delighted to hear you're loving your X90L and experiencing its outstanding, clear picture quality. It's fantastic to know the visuals are making such a great impression!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi, RogerB,

Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are enjoying the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie nights feel completely immersive.

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi CraigB,
Thank you for your time writing this review. While we are glad you like the exceptional picture quality of your Sony X90L TV, we sorry to hear if it freezes up. Restarting or performing power reset is always recommended first as it can resolve many issues and doesn't affect saved information. For optimum performance, make sure that your TV software is updated as it includes key features, applications, bug fixes, and feature improvements.

You may find this article links helpful with additional troubleshooting steps if your TV freezes:
https://www.sony.com/electronics/support/articles/00167132?utm_source=glean
https://www.sony.com/electronics/support/articles/00141896?utm_source=glean

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris

Hi, EdwinP,

Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are enjoying the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie and game nights feel completely immersive.

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi, Optics,

Thanks for the great review and the 5-stars rating! It is delightful to hear that you love your BRAVIA TV so much! Picture quality will be amazing, as the 4K HDR Processor X1 intelligently enhances every scene in real-time boosting color, contrast, and clarity.

We really appreciate the preference, thank you for choosing Sony, have an amazing day!
-DiegoV

Hi boatbuilder, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl

Hello SylviaE, thank you for the five-star rating! We're delighted to hear that you're enjoying the X90L TV and you would recommend it. It's also good to know there was no inconvenience during the pick up and were able to make the connections easily. Thank you for choosing Sony! Best regards, -Jenn.

Hello Will, thank you for the five-star rating! We feel privileged to know the X90L is fitting perfectly your needs! We really appreciate the recommendation and your choose of Sony! Best regards, -Jenn.

Hi IfrathN,

Very nice! We're glad to hear that you love your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi AungLin, You've made an excellent choice! We're glad you like the stunning picture quality, vibrant colors, incredible detail, immersive sound, ease of navigation, and sleek and modern design of your Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam

Hi JohnT, thank you for your glowing 5-star review! We're pleased to hear your Sony - X90L's picture quality has exceeded your expectations. With its Full Array LED panel, XR Triluminos Pro technology, and Cognitive Processor XR, it's built to deliver exceptional contrast, vibrant colors, and lifelike detail that truly stand out. Thank you for choosing Sony! Best regards, -Dominick

Hi Keith, we're glad you like the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing SONY. ~Earl

Hi RonaldJ, thanks for sharing your experience! We're honored to hear the Sony - 75" Class BRAVIA XR X90L has been such an excellent option for you. This TV is widely regarded due to its advanced picture quality settings, versatile viewing modes, and intelligent user-focused adjustments. These features work together to deliver an exceptional and adaptable viewing experience. Thank you for choosing Sony! Best regards, -Dominick

Hi JocleynM, Great! We're thrilled to hear that you and your fiancé love your new Sony X90L. It's wonderful to know that this beautiful TV has made such a positive impression as your first purchase together. When you're ready to add a sound bar, it will undoubtedly complement your setup and elevate your audio experience even further. Thanks for choosing Sony! -Sam

Hello Bergermom3, Thank you for your 5-star review of the Sony XR75X90L TV! We're glad you love the picture quality and ease of use. We appreciate your feedback on the installation process. Your recommendation means a lot to us. Enjoy your new viewing experience and thanks for choosing Sony! - Romeo

Hi JesseT, that's fantastic to hear! It's a true pleasure to know you're enjoying your Sony - BRAVIA X90L and that its size and picture quality are perfect for your needs. With features like its Full Array LED backlight for incredible contrast and brightness, the XR Processor which intelligently enhances color, contrast, and clarity, this TV truly delivers an immersive experience! Thank you for choosing Sony. Best regards, -Dominick

Hello DanielR,

Thank you for your excellent review!

We're delighted to know you're happy with the picture quality and size of your X90L, and we truly value your recommendation.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi RussellH, Thank you for your wonderful review of your new Sony X90L! We're thrilled to hear that the TV has met your expectations with its clear images and balanced brightness. It's great to know that it fits well in your room and that you're pleased with your purchase. Thanks for choosing Sony! -Sam