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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1058 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 75" Class BRAVIA XR X90L as having incredible picture quality, vivid color, and ease of use. Some appreciate the TV quality and price, especially when on sale, as well as the refresh rate. However, some customers have noted the TV is a bit heavy, and the remote control could be more user-friendly. Additionally, a few have mentioned blooming and concerns about viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,058 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my den. Day time and night viewing are pleasing to all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnieD,
      Thank you for taking the time to share your feedback! We're happy to hear how much you're enjoying the XR75X90L in your den. It's wonderful to know that both day and night vision have exceeded your expectations. We appreciate your support!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and user friendly. Long time Sony customer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlM, we're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, brightness, and overall features for the money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMoore, we're glad you like the picture quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv and the clarity is so much better than other brands. It's just perfect in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JerryE,
      We are happy to hear you are enjoying the picture quality of your Sony X90L. We always strive to deliver the best picture quality with our TVs. The X90L supports 4K Ultra HD resolution, ensuring high-quality images with sharp details so you can have an amazing experience. Thanks for choosing Sony!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, especially if in the Google ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the 75" XR X90L to upgrade from a 2013 55" LG. So far really liking the picture quality and embedded Google TV interface. Working well for both streaming and for watching over the air TV. Opted for this model based on the processing and quite happy with decision so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mattlco, we're glad you like the picture quality of our product! Enjoy your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. It has been perfect for what I was looking for. Very clear images, bright, but not over the top bright. It fits our room well and I am pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellH, Thank you for your wonderful review of your new Sony X90L! We're thrilled to hear that the TV has met your expectations with its clear images and balanced brightness. It's great to know that it fits well in your room and that you're pleased with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture by Sony. I really recommended Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Full array tv is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, nice upgrade from our last. The full array is nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MichelleB,

      Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you are enjoying the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie nights feel completely immersive.

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravio 75inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv on vibrant mode is awesome. The colors pop and its bright, this tv is well built and works great. Would recommend this tv for a hreat mid class tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricS, Thank you for sharing your experience with us. We're very much pleased to learn that your Sony BRAVIA XR X90L TV and its picture quality are to your liking. Thank you so much for recommending and trusting Sony! Enjoy your BRAVIA experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition perfect view recommend 100% amazing delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JessicaR, we really appreciate this fantastic review. We are honored to hear that the X90L is performing exceptionally well, to the extent that you are recommending it. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv 100% recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and everything about this TV, totally recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarPlay, thanks for the 5-star rating! We're really happy to hear that your experience has been such a positive one. The Sony - 75" Class BRAVIA XR X90L truly delivers a stunning picture quality and vibrant colors, and we're so glad you're enjoying it. We really appreciate your recommendation, and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality tv and reasonably priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Provides a real on the field feeling when watching sports and crystal clear picture when watching movies. Couldn’t be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneth, Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Sony X90L. It's great to know that the TV provides a real on-the-field feeling when watching sports and delivers a crystal-clear picture for movies. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely amazing. Sony has great interface and operating system. Great for watching movies and sports. I would highly recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nasir, Awesome! We're thrilled to hear that you are enjoying the X90L. It's great to know that you find the quality amazing and appreciate Sony's interface and operating system. We're glad it's enhancing your movie and sports watching experience. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture is fantastic, I recommend it. It's like having a movie theater in your home. Sony quality and I am glad I purchased it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenP,
      Thank you for sharing your thoughts! We're thrilled to hear you're loving the cinematic experience and fantastic picture quality of your Sony BRAVIA XR X90L. Your recommendation means a lot to us. Enjoy your home theater setup! Thank you for choosing Sony! -Maria Sony_US

  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far and no major issues. Colors look great and pairs well with my soundbar setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanK,

      We are really happy to hear that your BRAVIA X90L is a great TV so far! It is wonderful to know that the colors look great and that it pairs well with your current soundbar setup. Thank you for your five-star rating and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 75 Sony best tv hand down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever pictures is greatest best tv hands down

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuvniqueH,

      Thank you for choosing Sony!

      We're delighted to learn that you're pleased with your XR75X90L and that its picture quality has surpassed your expectations. Your positive feedback motivates us to continually deliver exceptional products, and we take immense pride in providing the best in home entertainment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better choice over LG ANY DAY!! Much better quantity! Sound is EXCELLENT!!! Add a sounds for full 4k sound but I’m pleased with a sound bar!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,
      Thank you for your fantastic review! We're delighted to hear that you're enjoying your Sony BRAVIA XR X90L and that it’s meeting your expectations for both picture and sound quality. Pairing it with a soundbar for an enhanced experience is a great choice. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV’s are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV , picture quality is awesome, I opted for the Sony A5000 sound bar to compliment the TV and it makes a world of difference. My only con is that it only has one EARC and one ARC HDMI port, there are two other HDMI ports but I wish there was at least one more EARC port

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi boatbuilder, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to finally replace my 10 year old LCD 60 inch TV with the Sony 75 inch. The google format smart apps have replaced using an Amazon fire stick. Although the TV has frozen twice in the last 30 days and required a restart, which was a little disappointing. Online reviews have mentioned the freeze issue and have provided the methods to soft restart and hard restart methods. Hence the 4 star review hoping that there are no additional reoccurrences of the issue. Otherwise we have been enjoying the many new features of a new and larger Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigB,
      Thank you for your time writing this review. While we are glad you like the exceptional picture quality of your Sony X90L TV, we sorry to hear if it freezes up. Restarting or performing power reset is always recommended first as it can resolve many issues and doesn't affect saved information. For optimum performance, make sure that your TV software is updated as it includes key features, applications, bug fixes, and feature improvements.

      You may find this article links helpful with additional troubleshooting steps if your TV freezes:
      https://www.sony.com/electronics/support/articles/00167132?utm_source=glean
      https://www.sony.com/electronics/support/articles/00141896?utm_source=glean

      Should you need further assistance, feel free to contact us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Superb image with good HDR and Dolby Vision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slml2, thanks for your feedback! It is truly wonderful to know you're finding the image quality superb on your XR75X90L, especially with HDR and Dolby Vision! We put a lot of effort into making the picture as immersive and detailed as possible, so it's great to hear you're experiencing that. Features like the Cognitive Processor XR work to enhance contrast and color, bringing scenes to life. Thanks again for sharing your positive experience!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

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