Customer Ratings & Reviews
- Model:
- XR75X95K
- SKU:
- 6500886
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the 75" Class BRAVIA XR X95K Mini-LED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and impressive brightness. They appreciate the overall visual experience provided by the TV. While some customers have mentioned blooming issues, the consensus is that the TV offers an excellent viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Gerwhite1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound. Love a Sony Bravia XR.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerWhite, Thanks for the review. We're glad to hear that you love the amazing picture and sound quality of the TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for choosing Sony! -Craig
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down in first week! Had to go through another week before we can get it replaced.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MikeB, Thanks for letting us know. We're sorry to hear that your TV broke. However, we're happy to hear that it had been replaced. We hope that you won't be having issues with the new one. In case you need assistance, kindly reach out to us at socialsupport@am.sony.com with the following information :
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95K :
We apologize for the inconvenience. Thanks for choosing Sony!
Regards,
-Craig
- Cons mentioned:Glare
Sony not so Bravo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was too Dark. Did not like it. Had to return it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Abestylz, We regret to hear that you had an issue with the TV and you had to return the unit. We always suggest changing the picture settings of our BRAVIA TVs according the user's preference: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
Picture messing up less than a month in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i wanted to like this tv but unfortunatley I'm going to have to return it. I've not been happy with the anti-glare feature that it's supposed to have and the tv started messing up less than a month after we got it - it splits into two screens while watching tv via antenna and while watching streaming cable tv the picture will disappear, yet the sound will remain.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Linette,
Thank you for bringing this to our attention and we are really sorry for the inconvenience. It is unfortunate to hear that you are having a picture issue with your XR-75X95K within less than a month of use. This is definitely not the experience we were hoping you would have. If you still have the unit, we'd like to help you troubleshoot the problem. For your glare issue, some of this problem can be fixed by adjusting the light sensor settings of the TV so it can optimize its brightness according to ambient light. You can also adjust various settings related to the TV display such as color and brightness to further isolate the problem.
Ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
For your picture issue when watching TV program with an antenna, actual signal strength/picture quality may vary depending on a variety of factors including building structure, neighboring buildings and trees, weather, and the type of antenna used. Signal strength may be weak when using an indoor antenna or in hilly areas. To ensure that you are getting the most out of the TV when using an antenna, please ensure that you are using a high quality 75-ohm coaxial cable and the antenna cable is not loose or disconnected. Make sure as well that the cable or cable connector of antenna is not damaged. You may also try upgrading to a higher gain antenna if the issue persists.
And for your picture issue when streaming cable tv, if you are using an external device, the following articles may help solve this problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00282213
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00159487
Lastly, as a general recommendation, we highly recommend updating the firmware of the TV to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues that you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/downloads
Should you need more assistance, please email us at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
I hope this helps.
Sincerely,
Romeo
Sony Social Support
Not so smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average improvement from from full array TV at double the cost and forget about controlling with Alexa. Does not fuction.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zzzzz,
We sincerely regret to hear that our XR-75X95K didn't live up to your expectations. We are also sorry if you are encountering an issue controlling the TV with Amazon Alexa. This is certainly not the news that we would like to hear. We greatly appreciate your feedback with the price of this TV.
Regarding the issue with the Amazon Alexa, your TV may not respond to the Amazon Alexa™ commands if you have network issues in your home. To resolve this issue:
1. Use a different wireless router
2. Reduce the number of devices connected to the same router
If the issue persists, please refer to the following articles to further isolate the problem:
Connect your TV to the Amazon Alexa app - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00178939
Install the Amazon Alexa app and set up the Android TV skill - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00178982
The TV can't be turned on using an Amazon Alexa-enabled device - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00197660
And lastly, as a general recommendation, if you haven't yet, to ensure you are getting the most out of your X95K, we highly recommend updating its firmware to the latest version (Firmware update to v6.6495 - Release Date: 03/27/2023). The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/downloads
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Best regards,
Romeo
Sony Social Support
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial thoughts, great TV. Small issue initial assembly, but otherwise well built.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelC,
Thank you for the 5-star rating and we're glad to hear that you like the television. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thank you for choosing Sony!
-David
- Cons mentioned:Glare
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Even on sale this television doesn’t do what it claims. Not working in a bright room
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasS,
Thank you for reaching out to us with your concern. We are so sorry to hear that you're not having the best experience with this TV. This definitely not the buying experience we want our customers to have. We would like to know a little bit more detail about the situation you faced with the TV.
Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. If the screen has an issue with Brightness or Contrast (Too bright or dark), try the following.
Adjust the TV settings using the following article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00263533
We want to make sure you get taken care of. Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Mostly because we had an awesome person helping us named Declan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrintingWizard, Thanks for the 5 Star review. We're glad you're all set and already enjoying your TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare.
Thank you so much for sharing your wonderful experience with the X95K and for choosing Sony! -Craig
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greeat new TV from Sony for 2022. Mini LED technology is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Luke! We are extremely pleased to hear you like the latest generation Mini LED backlight feature and superb performance of the X95K.
Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare.
Thank you for the 5-star review and for choosing Sony!
- Romeo
Sony Sony Sony!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really excellent product. Operates as it should recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JRCo, We are glad that you like your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand! Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for your purchase. Enjoy! Vincent
Blooming and Raised Black Bars.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blooming and Raised Bkack Bars. I bought this TV but it has not been delivered yet. I saw the 65X95K on display at Best Buy and in movie mode meaning watching a movie not full screen, black bars were raised and contrast in general was not really that good compared to the Samsung QLED. I’m still getting it delivered and will check it out for myself but I believe that the cost of the TV versus what I think is going to be just a far picture it’s not worth it. I’ll give Sony a chance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnD,
Thank you for reaching out to us. We understand your concern with regard the picture quality of the TV. We are confident that you'll gonna enjoy this TV. Allow us to help make this a better experience for you. The actual display may vary depending on the content/source you are watching. However, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. You may find these links helpful about black bars displayed on the TV screen and how you can enhance your viewing experience:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00027127
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00263533
If you require additional support, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for purchasing Sony! - Kris
⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for a good price! Best buy = best price!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarianaZ, We're very happy to hear this feedback! Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks for choosing Sony! -Sam
Alta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty replacement for a similar 3 year old tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alta, That's good to hear. We hope that you also like the quality of your new Sony TV. Our BRAVIA X95K has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You can also enjoy streaming high-quality 4K UHD quality movies included with the BRAVIA CORE app of this TV. Thank you for choosing Sony! Vincent
Randy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have cheaper TV,s that are better I should have bought a Samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Randy,
We regret to hear that it hasn't performed to your standards. We would like to know a little bit more detail about the situation you faced with the TV and turn this into a better experience. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more.
We also have some good information about settings for viewing pictures through HDMI input with higher quality in this helpful link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-09_02.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95K:
I hope this helps, and thank you so much for choosing Sony.
Regards,
Jess
Only works for a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this zero stars I would. We purchased this tv and owned it 29 days before the screen started randomly going black. Best Buy replaced it , which was a painful and time consuming process, with a new one and within 40 days the new tv did the same thing. It would also randomly just light up only the first column of led lights. We thought we were buying a quality product. Won’t be buying anymore Sony products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are sorry to hear that you are also experiencing issues with your replacement Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our related TV article link to troubleshoot and isolate the issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x95k/articles/00030375
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl