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Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and great. They also find the TV easy to set up and are happy with the price. However, some customers have concerns about the TV's lifespan, with a few reporting that their TV only lasted two years. Others have complaints about the sound quality and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 752 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The picture quality is fantastic. It has great sound (although we did add a sound bar!). Such a great price for what we got!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most product specialists try and steer you to a 55" or 65" set. I sit about 14' away and all you can say is wow! It's the perfect size for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Love the picture and the sound and the apps that come with it. Would most defiantly recommend this tv to anyone that wants quality.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Samsung tv. This Sony has changed my mind. I love the design and the operation system. The remote is a little bulky for 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing, we mounted it ourselves, although some of the control functions on the remote should be more thought out but thats Sony's problem. Great buy and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat a Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this tv. Great picture quality and decent internal speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerGrandpa, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV in the overall quality of the picture. Always been a Sony fan and glad I was able to pick up this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow, what a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t go cheap on the big screen. This is definitely a category where you get what you pay for. Skimping get you squinting. Go big and go bold!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love My 75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. You couldn't ask for a better tv. So huge in my bedroom which is why I will be upgrading to the 85" this year for the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is partuculary good for the investment, I don’t see any other TV of this quality on the market for less than 2k. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Sound went out once and we learned it was particular to Sony TV’s. Geek squad helped to restore sound via the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Not a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have an amazing picture really good but that the only thing. Menu and android operation system make the the tv feel like a cheap tv with too many complications and limitations about What you can do with the apps like delete or install the ones that you don’t want or the ones the you need. I returned and was best decision. If you have only have or like Apple products this might not be the best option for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is how we should all watch sports on TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favourite way to watch sports! My 49ers never looked better. I can see the sweat beads individually!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the colors are very true to life, it i s a very nice television and big!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this tv. So far it does all that i wanted. It upscales my cable viewing and has a brilliant picture. Sony the one and only!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. It has an excellent picture and the size is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried tv would be to big for new house with smalller room. Perfect size and excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great and has pretty much all the bells and whistles for the price. I haven't even tapped into using all the features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the kids and when we set it up you could see the WOW in their eyes. Great picture and total satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Good picture, but AWFUL in low-light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a sony fan for 10+ years and back when I was a CE Tech, we installed many sony setups because they integrate in to home automation systems well. Long story short, I purchased an XBR75X850, got it home, and there was damaged pixels along one side of the screen. brought it back in, and got another. Brought it home, got it all set up, and the blacks are AWFUL - any time there was a dark/black screen, the corners were really bright, and there were light and dark clouds all over the screen indicative of a poorly built / inconsistent screen. There are techniques to help this, but none worked well - and lets face it - that smells like a company trying to hide a fundamental design flaw. This issue is completely unacceptable. (pic added as attachment - sorry, camera is poor in dark rooms) I returned it, and got an open-box 65" Samsung Q7 - (i've been skeptical of samsung due to their poor quality appliances)... The Q7 is gorgeous, with a very uniform image. As I stated above, we have a dark room, and this thing still performs beautifully. I really wanted a 75", but this 65" Q7 absolutely makes up for it with fantastic colors, midnight blacks, great remote, and great look. Not a huge fan of the "one connect" box, but i don't hold that agains the TV. I hope this lasts a long time. On a side-note, I have had three of my personal blue-ray players become trash after software updates - I am done with sony for good. They have become a profits-before-products company.

    No, I would not recommend this to a friend