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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and great. They also find the TV easy to set up and are happy with the price. However, some customers have concerns about the TV's lifespan, with a few reporting that their TV only lasted two years. Others have complaints about the sound quality and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 752 reviews
  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay I guess! Overpriced but you have to have it or you cannot survive. I would prefer that they went back to giving them away for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been on the top of our list when it comes to quality! love this new TV. We will be buying other sizes for our guest bedrooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it takes a while to figure out the new set up features and it has alot, and it also has alot of them that I may never use but at least their there if I ever want them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and the higher model 950G. I plugged them in next to each other and I honestly didn’t see a difference. Kept the less expensive one obviously. Saved a $1000.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very clear, almost frameless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been enjoying this tv for about a month. No issues! Great clarity and the smart features are easy to setup. The only issue we run into is having to log into Netflix about weekly for one reason or another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture easy set up BUT looses input signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that it continually looses connection with the HDMI connection on the cable xfinity box. We have to turn box off and then on again. It isn’t the xfinity box that has the problem it is the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Backlighting

    Rated 3 out of 5 stars

    Size is cool...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 is awesome but the backlight is ridiculously graying everything that should be dark... everything else is good but not for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Product Quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box, Sony Bravia 75” TV.. it looks like it’s brand new tv works perfectly. Best Buy given great quality service, delivered product on time and no damage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a GREAT BUY!!! Extremely happy customer!! Picture is as great as expected and more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Excellent motion clarity. Looks great hung on the wall. The built in android OS can be a little buggy at times, but that’s what Apple TV is for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at Best Buy, from the salespeople to the Geek Squad was professional and knowledgeable. We are impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves his new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my husband. He had picked out a smaller tv but when I saw the picture on this one I knew he would rather have this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bang for your buck. shows darks well. was able to watch the game of thrones The Long Night with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vertical Line after 2 days of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Sony XBR-75X850 delivered on 11/21. two days into using there is a 12 inches wide white vertical line on display. Called Best BUY Technical support and the representative told me it is a display issue asked me to go back to store and have them replace the unit.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hith, we are sorry for the inconvenience this issue caused you. Please be assured we take this very seriously and continuously strive to improve our products.We look forward that the replacement TV meets your expectation.


      Regards,
      Erin
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Oh good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh goodVery goodWould buy one again this is a little ridiculous how much more do you need to hear five star should be good enough I’m not a storyteller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the tv and watching it for the past few weeks we love it. The only thing that could be better is the the sound, but I guess that is what sound bars are for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still too new to give a true rating. I have not explored much of it's functionality. The expert reviews are the best thing to look at it when comparing to other sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like sports, get this TV. No lag, no ghosting. I have the 75 and run it through an apple tv. It's fast and NEVER lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is number #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Song is the best brand and tv hands down!! I’ve bought nearly every brand and the one that I trust is Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV and love that it has google assistant built into it. Allows me to integrate it into my google home set up.

    I would recommend this to a friend