Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,498.00
Save $501.99
Comp. Value: $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 601 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 601 reviews
  • Rated 5 out of 5 stars

    Great Job Best Buy! (From sales to installation)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV… So happy I went with the Sony Bravia8 77inch OLED. Fits perfect in my family room. The GEEK Squad Team did an excellent job installing my new TV (led by John).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DinahM, Thank you for sharing such a wonderful shopping experience. We're truly delighted to hear the installation of this TV turns out extremely well and that it fits perfectly in your family room. Your satisfaction with the incredible picture and overall performance of your TV are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    SONY FAN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Sony TV I have ever purchased. The picture is fantastic and I could not be more pleased!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardB,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best picture ever. Best Buy associate was extremely helpful. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeithF, thank you for your wonderful review! We are thrilled to hear that you are pleased with the BRAVIA 8 picture quality and consider it the best. Thank you for choosing Sony. Regards. -Jenn Sony_US

  • Rated 4 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Great Picture, when the media allows it. I am disappointed in all the clicking, and pinging noises when turning on and off, and when using some other features. I am also disappointed that you can only use one: wifi or ethernet. You have to manually change which to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Consumer,

      Thanks for sharing your review and experience with the BRAVIA 8. We're glad that you like the picture quality of the TV. Your feedback about its network connectivity is greatly appreciated.

      We also understand your concern about the noises when turning the TV on and off. A creaking, crackling, or popping sound from your TV is normal and is not a malfunction. These sounds occur when parts expand or contract slightly due to temperature changes in the room or your TV. For example, you may hear the sound when you turn your TV on or off. The sound location may change or become less noticeable due to environmental changes, such as temperature or humidity.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Expectations met

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv had met every expectation I had when I bought it. I have enjoyed the incredible picture. Great for basement viewing. Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeT,
      Thank you for sharing your 5-star experience! We're delighted to hear that your Sony BRAVIA 8 OLED TV has met your expectations and provided incredible picture quality, especially for basement viewing. It’s fantastic to know it’s been worth every penny!
      Enjoy your amazing entertainment setup, and Thank you for choosing Sony! -Maria Sony_US

  • Rated 5 out of 5 stars

    BEST PURCHASE EVER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is absolutely great. You literally think you are a. The football field with the Players. Super clear picture, no matter what you are looking at.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionC, Congratulations on your best purchase ever! We're thrilled that your enjoying the Sony BRAVIA 8 TV's super clear picture that make everything you watch feel so real. Thank you for trusting Sony, and enjoy your real-life viewing experience with your new Sony TV! -Maria Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautifully made, awesome picture. Add a Sonos and you have a home theatre system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StuartM,

      Thank you so much for your kind words! We're thrilled to hear you're enjoying the stunning picture quality of the K77XR80. With the cinematic visuals of the XR80 and your audio system, you've got yourself a truly impressive home theater setup.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony - 77 Inch Class Bravia 8 OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and audio is amazing and enhanced! I would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TuPham, thank you for these fantastic five stars! It makes us really happy to hear you're enjoying the top-tier picture quality of the BRAVIA 8 and its enhanced sound! We really appreciate the recommendation! Thanks for choosing Sony. Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very beautiful tv picture quality is top tier i would recommend this product forsure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chance, thank you for the great review! We're thrilled to hear you're enjoying the beautiful design and top-tier picture quality of your BRAVIA 8. Your recommendation means a lot to us. Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    SONY TV best TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is really good. Clear picture and sound good. I would buy another anoe soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback about the K77XR80, JuanM! We could not be more pleased that you’re enjoying the clear picture and great sound. It's wonderful to know the TV is meeting your expectations, and we appreciate your intention to choose Sony again in the future. If you ever have questions about making the most of your TV’s features or need support with picture and sound settings, we're always here to help. Enjoy your viewing experience!

      Thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Outstanding smart tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade to a top class smarttv. Awesome picture quality and functionality. Easier to access all apps than our former tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cathygd,

      You made the right choice upgrading to the Sony BRAVIA 8! We're thrilled that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect in everyway!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Sounds great! Smooth UI/UX. Bright enough even for living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SrichakraK, thanks for the fantastic 5-star review! We are thrilled to hear that you're enjoying the astonishing picture quality and sound of the Sony - 77" Class BRAVIA 8. With the integration of google TV, it organizes all your content in one place, making it easy to use and get access to all your favorites movies and shows. We hope this continues to be a pleasant experience for you, thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid color. Spectacular depth of field. I feel like I am part of the picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, thank you for your wonderful review! We're thrilled to hear that you're enjoying the BRAVIA 8 and that its stunning picture quality and vibrant colors made you feel like you're truly part of the action. Thank you for choosing Sony! Regards. -Jenn Sony_US

  • Rated 1 out of 5 stars

    Horrible product. Horrible customer service.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not connect to the sound bar. What is worse is that when you call don’t. You get someone from Cambodia or wherever they are located.the microphone is anlways not working. There no corresponding anpp. The television is just no good. And they simply tell you they can’t fix anything and that you can always return it. Don’t support Best Buy and run away from Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    77" Bravia 8Oled Smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product. The picture is of great quality with brightness and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieF, thank you for the wonderful 5-star review! We couldn't be happier to hear that the Sony - 77" Class BRAVIA 8 is checking all the boxes for you. With its OLED screen and over 8 million self-lit pixels, this TV delivers a great picture quality that is bright and clear. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    SONY 77" BRAVIA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this TV very much! Great picture and easy to use and navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuneM, thank you for this wonderful 5-star review! We're delighted to hear you're enjoying your Sony - BRAVIA 8, especially its great picture and user-friendly navigation. We design our TVs for both stunning visuals and effortless enjoyment, so your feedback is truly appreciated! Thank you for trusting Sony. Best regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Sounds good. The operating system seems solid -- hasn't glitched at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved purchasing the Sony tv. Great coloring great graphics what’s not to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 8 77”

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and Sound. I paired it with the Sony sound bar and subwoofer. Sounds like you are in a movie theater! Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnR,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound. Easy setup. Was worried about the glare from windows and its not a problem at all. Very happy. Should ha e bought sooner..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesN, we're glad you are happy with the ease of setup, picture and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US