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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 602 reviews
  • Rated 5 out of 5 stars

    SONY OLED OPEN BOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PRODUCT I GOT AND IT WAS OPEN BOX IT WORKS PERFECT NEW

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyoled, Thank you for the 5-star rating! We're very happy to hear that it works perfectly despite being an open box unit and that you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    75" OLED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I also have the 65 in my bedroom. Picture quality is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zylfn0gard,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Mancave Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV won’t be here until September 15th but what I have seen at the Best Buy store it looks awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyY,

      You made the right choice! You will definitely enjoy this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great service- great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tevin Morales did a great job in describing all the different television models. I never once felt pressured or like he was guiding me toward a particular model. He has a very pleasant, respectful and engaging demeanor. My Sony is awesome!!! I couldn’t be more pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection. The picture is amazing. It’s like seeing a whole new world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimM, Fabulous! We’re thrilled to hear that you’re enjoying the stunning picture quality of your BRAVIA 8. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and amazing clarity. Worth the cost. Truly immersive experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SayeesunderV,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 77 inch OLED Sony tv is amazing. Love it. Picture quality is like the real thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bret,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and app availability. I would recommend Sony TV to anyone looking for a quality TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesternFan,

      Perfect! We're thrilled that you are enjoying the picture quality and supported apps of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound is OK, menu system good, I like it better than the Samsung units

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottG, thank you for sharing your great experience! We're honored to hear that you've been enjoying the astonishing picture quality and the user-friendly interface and menu of the Sony - 77" Class BRAVIA 8. With the addition of Dolby Vision and Dolby Atmos you can create a truly cinematic atmosphere at home! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Bravia 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Love the picture quality and size!! If you’re looking for a TV this the one!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Torree,

      Amazing! We're glad that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful image worth the price! A true cinematic experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, Thank you so much for the 5 stars! We're glad that the beautiful image of your Sony BRAVIA 8 is to your liking! Thank you for choosing Sony! Enjoy your cinema at home! -Maria Sony_US

  • Rated 5 out of 5 stars

    77 inch Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, awesome reliability, sound quality excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomR,

      You made the right choice! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Sony TVs and Great Service at Best Buy Reno

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these 65 “ Sony TV s from Best Buy Reno for our new cabin. They are incredible and super easy to set up. The manager and staff were very helpful. Great service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered this TV and another brand. My wife love Sony so when it came to me purchasing a flat screen for my living room it was a no brainer. The clarity on this television is unbelievable! I agree that Sony is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience and for choosing Sony for your home, pasquale21! We're thrilled to hear that you and your wife love your new k77xr80 TV, and that its incredible clarity has made a real impression in your living room.

      We design our TVs with families like yours in mind—ensuring vibrant picture quality, powerful processing, and an immersive viewing experience. Your loyalty and trust in Sony mean a lot to us, and we’re honored to be part of your entertainment setup.

      If you have any questions down the road or would like tips to get the most from your new TV, we're always here to help. Enjoy every moment, and thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great picture but went dead at six months.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality at all angles and sound is surprisingly good. But it stoped working at the six month mark. In the process of a warranty claim. Three blinking red light and black screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkC,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the picture quality and sound of your K77XR80 TV. It's wonderful to know the viewing experience has been enjoyable from all angles. We’re sorry to hear about the issue you’re facing, and we appreciate your patience as you navigate the warranty claim process. Please know we’re here to support you and ensure your experience improves moving forward. Thank you for sharing your feedback with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    SONY-77" BRAVIA 8 OLED 4K UHD SMART

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our SONY BRAVIA 8 OLED 4K UHD SMART the colors are so bright I highly recommend getting this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HelenC,

      Very nice! We're happy to hear that you love the picture color quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best I have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture; color, contrast, clarity, land upscaling. Sound as expected; added a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD,

      Thanks for sharing your review and experience with the BRAVIA 8. We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    a tv to write home about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Great picture and easy, uncomplicated setup,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackEg,

      Amazing! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Looks so real on the screen makes watching TV whole lot better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReubenZ,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very Happy Camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent service in store. Excellent picture. Good price. Outstanding installation by Gary and Dez.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennF,

      Perfect! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US