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Customer Ratings & Reviews

$2,498.00
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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 602 reviews
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford crew was outstanding, They came in ran an HDMI cable under & over the back wall to our TV. Hooked up the new receiver then made sure the out door speakers that hadn't worked in years were working again! Misha went over & beyond.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TroyI, thanks for sharing your nice experience!
      We're so glad to hear you're enjoying your new BRAVIA 8 and that the setup process went smoothly. It's great to know everything–from the HDMI connection to the outdoor speakers–is now working perfectly.
      Thanks for choosing Sony!
      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great WOLED, but can do better for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing darkroom viewing but struggles in direct sunlight. I would highly recommend considering Samsungs qdoled as they are brighter and more colorful than this panel (but worse ux) at similar or lower prices. Would not recommend this tv at a cost of $2000 or above.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarefulReviewer!
      Thank you for sharing your detailed feedback regarding the BRAVIA 8. We appreciate you taking the time to highlight both its strengths in darkroom viewing and the challenges you've experienced with brightness in direct sunlight.

      We understand your observations, especially concerning direct sunlight performance.
      The BRAVIA 8 is engineered to deliver stunning contrast and deep blacks, creating an immersive viewing experience, especially in controlled lighting environments. Its advanced processor and panel technology work together to render incredible detail and lifelike colors.

      We value your honest assessment and will certainly take your feedback into consideration as we continue to innovate and develop future products.

      Thanks for considering Sony products and for your feedback.
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas Ford was great. TV is amazing and all is good! Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimF, Thank you for the 5 stars! We're delighted to know that you are loving your amazing Sony BRAVIA 8 TV. Thank you for choosing Sony, and we hope you enjoy more incredible moments with your Sony TV! - Maria Sony_US

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking picture. Upgraded from a Vizio M70-D3 from 2016.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      You made the right choice upgrading to the Sony BRAVIA 8! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 77” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony 77” tv. It was an open box purchase that was returned due to wrong size. It is in perfect condition. We are very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Bwarshawsky,

      We're so glad to hear you love your new 77" BRAVIA 8 TV! It's fantastic to know that you're very satisfied with your purchase and that the open-box unit was in perfect condition. We appreciate you choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Bigger than life TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning image. Lifelike colors & detail. Smooth installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bz178g, thank you for the 5 stars! We're delighted that you're satisfied with the picture quality of your Sony BRAVIA 8 TV. It's great to hear that you had the best experience with the installation. Thank you for choosing Sony, and enjoy more stunning viewing experiences with your new Sony BRAVIA 8 TV! - Maria Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and have a beautiful picture. Would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    77inch sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glad I bought this sony 77 inch beautiful picture and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bernard, Excellent choice! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 77" Bravia *

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and picture quality is fabulous! Colors just pop right out at you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimC,

      Awesome! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased w/ great picture and service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobS,

      Awesome! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    BEST SERVICE IN TOWN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best delivery & install service around. Profesionals from the sales floor to the delivery / installer. I will continue to purchase my electronics at Best Buy without a doubt! My kids and wife are so thrilled to have Movie nights on our new SONY TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioG,

      Awesome! We're glad that you were assisted professionally. It's also great that you and your family are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Sony, Bravia 8 freezing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going to give this tv 5 stars because the picture is incredible, until I updated the software. Now it constantly freezes and it’s not cool right in the middle of a football game or a movie. For as expensive as it was this should not be a problem. Come on Sony, you can do better than this!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedBoone,

      We're glad that you like the picture quality of the TV. It's unfortunate that the TV freezes after updating the software. Sony's commitment to customer satisfaction is our top priority. Performing a power reset may resolve this issue if it's caused by a temporary malfunction:

      -Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in.

      Note: If your TV power cord is completely inaccessible, you may be able to disconnect the power by temporarily turning off the circuit breaker switch to the power outlet used by your TV.

      Check if any devices connected to your TV are causing an issue (such as a malfunctioning device or a data communication issue):

      -Turn off the TV.
      -Disconnect all devices (including any external USB devices, hard drives, and all HDMI-connected devices) from the TV.
      -Turn on the TV and check if the issue goes away (which means the TV is not the cause). If the TV is working, continue with the steps to help identify the cause.
      -Reconnect your devices one at a time to your TV, testing the TV after connecting each device.
      -If the freezing happens after a certain device is connected, check that device for an issue.

      If not resolved, perform a factory reset:

      1. On the supplied remote control, press the (Quick Settings) button or HOME button depending on your TV.
      2. Select Settings.
      3. Select System → About → Reset → Factory data reset → Erase everything → Yes.

      Hope this helps. If still not resolved or you need further assistance, please contact our product support team via phone call or chat through this link:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    My 1st OLED tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wantsd an OLED tv for a few years now. Our samsung tv went out after 6 years and it was time to purchase a bigger better tv! The blacks are so dark i cant believe it. I also havero say the setup was super easy. I also purchansed a so y soundbar to it and they both pair very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherG, Thank you so much for the amazing 5-star review! We're delighted to hear that your first Sony BRAVIA 8, exceeded your expectations. The deep blacks and seamless setup truly make it a fantastic choice. We're glad to know your Sony soundbar complements it so well. Thank you for choosing Sony! Enjoy your new home theater experience! -Maria Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super image, excellent definition, great sound and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomasM,

      Great! We're glad that you are enjoying the sound, picture quality, and amazing features of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, buying experience was delightful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlG, We're delighted to hear that you're enjoying the picture quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Brilliant color and we are enjoying the clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDavis,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Color & clarity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and clarity! We are very happy with our investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarrieW,

      You made the right choice! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Only Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked as promised and screen is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colorado, Awesome! We're glad you like the great picture quality and everything worked as promised. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Image display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exquisite image display for large screen TV.......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaaD,
      Perfect! We're delighted to hear your enjoyable experience with the amazing picture quality of your new BRAVIA 8 TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good choice, wonderful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Very happy with our choice,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycustomer,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US