Customer Ratings & Reviews
- Model:
- K77XR80
- |
- SKU:
- 10562593
Customer reviews
Rating 4.7 out of 5 stars with 603 reviews
(603 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Two bad models back to back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful picture with horrible software issues. Keeps freezing up at random and the only resolve is to unplug t.v. Like come on Sony paying 2,300 for a t.v and issue still can’t be fixed. DO NOT BUY THIS MODEL
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for reaching out, ASTrazor64.
We are incredibly sorry to hear about the freezing issues you've encountered with your BRAVIA 8. We completely understand your frustration—at this price point, you deserve a seamless, premium experience, not the hassle of unplugging your TV.
Since this isn't the standard we aim for, we'd recommend checking for the latest firmware update in the settings menu, as these often contain stability patches. If you've already done that, a Factory Data Reset can often clear out "ghost" software bugs that cause freezing. If the issue persists, please reach out to our support team so we can look into a more permanent resolution for you. We want to get your 77-inch display back to being the centerpiece of your home, minus the stress.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice if you can pay the price. Worth the money.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryG, we are so happy to hear that you are satisfied with the Sony - 77" Class BRAVIA 8. This particular TV has over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, delivering a high quality picture. Thank you for choosing Sony. Regards, - Dominick
Rated 5 out of 5 stars
Best tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I totally love it. I returned the 65" for the 77". Totally worth it. Thanks sony
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhengH,
That's awesome!
We're thrilled to hear you're loving your Sony BRAVIA 8 TV in 77" and that upgrading from the 65" was worth it for you. Thank you for choosing Sony! Enjoy the stunning picture and performance!
-Maria
Rated 3 out of 5 stars
Auto off
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps cutting off while watching all setting have been adjusted like it said
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JenaS, thank you for bringing this to our attention! We sincerely apologize for the inconvenience you're experiencing with your BRAVIA 8 turning off unexpectedly. To offer you personalized assistance, please send us an email at socialsupport@am.sony.com. In your message, kindly include your name, Best Buy username, TV model number, a description of the issue, and your telephone number. We look forward to assisting you! Sincerely, -Jenn.
Rated 5 out of 5 stars
the very best service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one lasted 14 days but with the very best service from Best Buy love it
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi woody,
Thanks for sharing your review and experience with the BRAVIA 8. We regret to hear about what happened to your first purchase. We're glad that you were assisted professionally. We hope you'll have a better experience with the new TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
NEW TV!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was extremely helpful in helping us decide what kind of TV we needed. We absolutely love our new TV.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaE, Fantastic! You've certainly made a great choice! We're happy to hear that you love your BRAVIA 8 and you're satisfied with the superb service of Best Buy. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is outstanding and the young man that helped me (Daniel ) was terrific with his assistance.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardR, Thank you for the 5 stars! We're glad that you had a wonderful experience with your Sony BRAVIA 8 TV purchase and with the service. Thank you for choosing Sony! -Maria
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy and straightforward. Quirky interfacing with my Sonos
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertF,
Thanks for sharing your review and experience with the BRAVIA 8. We're glad that you had an easy time setting up the TV. Your feedback about its compatibility with a Sonos device is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:
https://www.sony.com/electronics/support/articles/00028577
Hope this helps. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with great resolution. Very good option for watching dark background movie or series
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenL,
Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from sales thru installation with the Geek Squad. Very happy with the whole process
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasD,
Great! We're glad that you were assisted professionally. You will definitely enjoy this amazing TV! Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality.. and the size is give you a theater vibes at home
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DivyaG,
Perfect! We're thrilled that you like the size and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and resolution is amazing don’t bravia 89
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveV,
Thank you for sharing your thoughts on the Sony BRAVIA 8 TV! We're thrilled to hear you're enjoying the stunning resolution and overall performance. It’s great to know it met your expectations. Thank you for choosing Sony! Enjoy! -Maria
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my father in law. He loves his new tv.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Solman94,
Thank you for sharing your feedback! We’re so happy to hear that your father-in-law loves his new Sony BRAVIA 8 TV. It’s wonderful that this gift was such a hit!
Thank you for choosing Sony, and we hope it continues to provide amazing viewing experiences! -Maria
Rated 5 out of 5 stars
Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy quick drop off by Best Buy as always good customer car
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vnyr, Thank you for your wonderful feedback! We are thrilled to know that you are satisfied with your purchase. We sincerely appreciate your perfect five-star review and your choice of Sony. - Romeo
Rated 4 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV But wished we had purchased anywhere else but Best Buy Very poor customer service both in store on phone and installation.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DianeD, Thanks for sharing your experience. While we're glad you like your new TV, we're sad to hear that you haven't got the best service from your dealer. You may reach out to our support team should you need assistance. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with how I was treated, price and installation
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV went smoothly and that you are enjoying its features and capabilities. It's great to know that you were assisted professionally. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great picture quality, great operating system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to sony from LG and Samsung, never going back.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
You made the right choice upgrading to the Sony BRAVIA 8! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
A Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and no regrets! I have to put more words.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleG,
You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv no complaints …………………………………………………………………….
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mantilla,
Awesome! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & product. I am very pleased with our purchase.
This review is from Sony - 77" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JNUN,
You made the right choice! We're thrilled that you are enjoying the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph






























