Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,398.00
Save $601.99
The comparable value is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-609 of 609 reviews
  • Rated 4 out of 5 stars

    Great Picture, UI has some glitches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upsized from a 65” LG OLED. Picture is great (same OLED panel as LG) and only knock is the UI is glitchy at times, especially with AppleTV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NCRick,

      We are immensely pleased to hear that you are enjoying the upgrade to your new BRAVIA 8 and that the picture quality is standing out to you. Regarding the interface behavior you mentioned with Apple TV, a quick way to keep everything running smoothly is to perform a soft reset. You can do this by holding down the power button on your Sony remote for about 10 seconds until the TV restarts; this refreshes the system and often clears up those minor glitches.

      Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 77 is the BOMB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Awesome value for the price point and size of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinM,

      You made the right choice! We're thrilled that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. OLED bright and sharp at all angles. Also front facing speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RajP!
      Thanks for sharing your review! We are thrilled to hear that the K-77XR80 is a perfect fit for your home. It’s awesome to know you’re loving how clear the picture looks from anywhere in the room.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    77" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great purchase and it fits my movie room the way I liked it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoderickH!
      Thank you for sharing your experience with the K-77XR80 TV. We are delighted to hear that it fits perfectly in your movie room.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Surprisingly Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the OLED screen and pleasantly surprised by the quality of the built in speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aias, Thank you for giving the product a perfect rating! We're really delighted to hear you love everything about your Sony BRAVIA 8 and you are having an enjoyable watching experience with this great OLED TV. Glad to know you like the stunning 4K HDR picture and sound quality this TV delivers. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 77" old tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything we were hoping for in a tv.Mount works well and at a perfect hight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS,
      Thank you for your review! We’re thrilled to hear that your Sony BRAVIA 8 OLED TV meets your expectations and that the mount setup is at the perfect height. Thank you for choosing Sony, and enjoy your incredible viewing experience! -Maria Sony_US

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sony does not work with JBL soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV will not stay connected to my JBL 1000MK soundbar. Soundbar times out after 10 minutes, and TV drops connection. Should have bought a Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC,

      We’re sorry to hear about the connection drops. This "10-minute timeout" is usually an HDMI-CEC (BRAVIA Sync) communication error that triggers the soundbar's power-saving mode.

      Quick Fixes:

      Reset BRAVIA Sync: Toggle BRAVIA Sync control Off and On in Settings > Channels & Inputs > External Inputs.

      Check Connection: Ensure the cable is firmly in the HDMI 3 (eARC/ARC) port.

      Update: Check for firmware updates on both the TV and soundbar.

      If these steps don't resolve it, please contact our support team directly so we can look into this further for you: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Sony OLED Broke After 14 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $2000 of Sony OLED TVs that stopped working after 14 months (black screen blinking red light). 2 months after the Warranty was up, Sony basically told me to eat the loss. Sony doesn't care about it's customers losing their money on their products. The picture is great but OLED doesn't last as long as the older TVs. A TV repairman told they breakdown often. If you buy, make sure you get the 5 year warranty but after 5 years, you are on your own. Back in 2013 I bought a Samsung on display for $500 that is still working. don't be fooled by new technology and be ready to buy a new TV every 5 years or so.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterR, we're sorry to hear that you have an issue with your Sony unit. This is not the experience we want you to have. We'd like to review your file to better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:

      ~Earl Sony_US

  • Rated 2 out of 5 stars

    misleading picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality on display is what reels you in. when you get it home and get everything on and connected....the picture quality is the same as a standard 4k or even 1080p tv. pretty disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielP,
      We’re sorry to hear that the picture quality didn’t meet your expectations. The BRAVIA 8 OLED is designed to deliver stunning visuals, but settings may need adjustments to optimize your viewing experience. We recommend checking out this guide to fine-tune your TV settings for the best picture quality: https://www.sony.com/electronics/support/articles/00190409?utm_source
      If you continue to experience issues, we’d love to assist you further. Please email us at socialsupport@am.sony.com with the following details:
      Full Name:
      Username:
      Telephone Number:
      Additional Information about your experience with the TV
      Apologies for any frustration this has caused, and we appreciate your patience as we work to resolve the issue.
      Sincerely,
      Maria Sony_US