Customer Ratings & Reviews
- Model:
- XR77A80J
- |
- SKU:
- 6455215
Customer reviews
Rating 4.7 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Rated 5 out of 5 stars
Gorgeous Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just upgraded to this model. Very happy so far. Easy set up and an absolutely gorgeous screen. Colors and brightness are unmatched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Casey, That's fantastic! We are extremely pleased to hear you are happy and satisfied with your new Bravia OLED TV. It's amazing to know you love the beautiful picture quality and you easily set up this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for upgrading to your new 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT PIC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV picture & massive 77" screen. Highly recommend to anyone who has the size room to accomodate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigmike9999, Thanks for the feedback and for purchasing our 77" A80J OLED 4K TV! We're very happy that you are enjoying the features and capabilities, especially the exceptional picture quality of your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77 OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an excellent picture, sound, and easy to use interface. It also comes with the Bravia Core app to get 5 free movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aln808, Thank you for the 5-star rating! We're truly delighted to hear your purchase went well and you're enjoying the intuitive Google TV platform, excellent 4K HDR picture and sound quality of this TV. We're also happy you appreciate the BRAVIA CORE 5 movie credits included with your A8J bringing the cinematic experience home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 77
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful picture and many options not on my previous set. so far we thrilled with our set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clawson,
Thank you for the purchase and we appreciate the 5-star rating. It's good to hear you're enjoying the picture quality of the television. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for supporting Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TJ’s Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality of the picture and vibrant colors. Far and away best picture I have seen in a TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJeck55, Great! We are thrilled to hear that you are enjoying all of the features and capabilities of your new Sony A80J OLED 4K TV! We always strive to deliver the best picture quality with our TVs.With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sharp Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV, when I have family come over to my house, they are always impressed with the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anto, Thank you for this fantastic review of your 77" A80J. We are happy that you give the product a perfect rating! We're also thrilled to hear you are enjoying the outstanding picture quality this TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is beautiful and everything that it seem to be when I saw it originally in the store I’m very happy with the products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, Wow! Thank you for this amazing review of your BRAVIA XR A80J OLED 4K TV. We're really delighted you love the exceptional picture quality and overall features of your TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for sharing such a wonderful review and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to admit this tv blows away the Competition. Glad I went with Sony rather then The Lg I was looking at
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Choosing this TV will definitely be worth it! We're really glad you're happy and satisfied with the features, and exceptional picture quality of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase and for leaving us such a wonderful review of your new Bravia TV! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Picture, but eARC sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy w/ the picture quality, 4k streaming is great. My only issue is with the eARC not passing Dolby Digital on a consistent basis. My cheap cable box can, but my $3,000 tv doesn't. otherwise i would give it 5 starts,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pbeadle,
Thank you so much for your review. While we are pleased that you are very happy with the exceptional picture quality- especially when streaming 4K contents, we are really sorry if you are having some issue with the eARC function of your BRAVIA OLED XR-77A80J. This is definitely not the experience we wanted you to have on our premium TV. We are not sure what model/brand of device you have this TV connected to. However, you may try following the troubleshooting steps on this article and see if it resolves the problem:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00020051
And as a general recommendation, if you haven't yet, to ensure you are getting the most out of our A80J, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00119543
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV for the Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and value for the current price. The only thing that could be better is if it had a matte coating on the screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLopezNY, Thanks for the positive feedback! We are very happy to hear you like the gorgeous 4K HDR picture quality and overall performance of this TV. Good to know your investment is worth it. The 77" A80J has a semi-glossy TV screen. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 77” TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, good sound quality, and crystal clear picture. It’s our second Sony TV and we love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol, That's fantastic! You definitely made the right choice! It is amazing to hear you love the overall features of your new Bravia TV, especially the outstanding picture and sound quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this amazing review and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia XR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV! The picture is amazing, perfect size for our room. Excellent sound quality as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KDWALK, Thank you so much for giving the product a perfect rating! It's really amazing to hear you are pleased with the features and incredible picture and sound quality of your A80J Sony OLED TV! You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess
- Cons mentioned:Price
Rated 5 out of 5 stars
great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's one of the best of the yeat 2021, and they are now 1500 dollars cheaper than they first released
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Great! We're glad that you're enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
K Daniels
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and Sound Fit our cabinet perfectly Our Sales Tech Shaughn Winget made the entire process of set up and delivery very streamlined
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danielsliccoln, That's fantastic! It's really amazing to hear that you like exceptional picture and sound quality of your new A80J. And good to know that it fits on your cabinet perfectly. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing such an excellent shopping experience! -Jess
- Pros mentioned:Oled
Rated 5 out of 5 stars
Great TV. Best Quality I’ve experienced.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV so far. OLED is the way to go. Expensive but worth every penny. You wont regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrooklynSavage, That's great! We are happy that your investment is worth it and you like the exceptional picture and sound quality of this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
sony 77'' class Bravia XR A80J Series OLED 4K UHD
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has an amazing picture quality, the sound is spectacular that you actually do not need surrounding speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hassan,
Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV, and frankly the 2021 sony line up with the XR processor, is stellar. I with it got a little brighter and that the reflection handling was a bit better, but really the picture quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wisealma,
We also appreciate pointing out the brightness and reflection handling of the TV. Peak luminance determines how bright it's going to actually be on the average. Picture settings allow a wide array of changes to color, contrast, and brightness that can improve the viewed content on your TV. In addition, using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great picture quality. This tv is worth buying. Hopefully it will maintain its quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigbattle, That's nice! We're really glad you're happy and satisfied with the outstanding picture quality, and overall performance of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv very slim looking. Great picture quality and I honestly think you won’t be needing a sound bar it sounds that good. Reason for 4 star is the glare of light. Still awesome tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Damian, Great! We're delighted to hear you like the excellent picture quality and you're enjoying the amazing sound quality this TV delivers. Your feedback is greatly appreciated. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Looks as good as my A9G. Love the apple HomeKit connection. I can turn my tv on and off with Siri.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jkiepkephotography, Thank you for your feedback and offering a fantastic rating on the product! We are thrilled to hear about your excellent experience with your new Sony A80J OLED 4K TV! And good to know you've seen the overall improvements of this TV especially the top-notch picture quality and Apple Homekit feature. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess



























