Customer Ratings & Reviews
- Model:
- XR77A80J
- SKU:
- 6455215
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.
This summary was generated by AI based on customer reviews.
Fan of Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We get what we pay. Rather look for quality than price. Sony has the quality and the technology that no other brand has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyFan, That's very generous of you! We are thrilled to hear about your excellent experience with your new Sony Bravia OLED TV and that your investment is worth it! You chose the best TV brand! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for trusting Sony! Your loyalty means everything to us. -Jess
Geek Power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installs and professional work. The Geek Squad strutted their stuff in our home installing or new Televisions. We will definitly keep our Geek membership
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geeks, We're truly happy to hear the installation went well and you like the overall features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience at Best Buy was excellent. It was the only place I could find where I could actually see all of the TV's operational, and compare them equally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Thanks for sharing you amazing experience buying your new Bravia TV. We're extremely pleased to hear you've made an excellent choice with this exceptional TV and you are enjoying its top-notch picture and impressive performance. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80J and for choosing Sony! -Jess
Great so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to tell. It took a month to get a geeksquad install scheduled but it was well worth the wait. Troy was a master getting the TV and all other devices to play nice in the sandbox. The TV appears awesome but it has only been 3 days since it was installed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AverageWatcher, Congratulations on your new Sony A80J! We're very happy to hear you had an amazing customer service experience. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Price and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of a picture on the mantle fireplace wall, it’s a beautiful quality TV. The clarity is amazing and my husband loves it. Happy man happy life, lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyforsure, We are thrilled to hear about your excellent experience with your new BRAVIA XR A80J 4K OLED TV. It's really wonderful to know that your investment is worth and you are enjoying the incredible picture clarity of this exceptional TV. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80J and for choosing Sony! -Jess
Sony wins again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Controller operates my Dish and all the apps that are built in and the ones you can add are fantastic. Great resolution. It is a great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lilsamjohn,
Thank you for that wonderful feedback! We're glad you love the built-in apps and picture quality of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Sony OLD 80 Series OLED Television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've generally favored Sony products for many decades, and this OLED 77" model is no exception. Profound coloration and transparency from the input signals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hello, Wow! That you so much for the 5-stars review and for being one of our long time customers! We're really glad to hear you're happy and satisfied with the outstanding picture quality of your new BRAVIA XR A80J 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for trusting Sony! Enjoy your new TV! -Jess
Awesome TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a big fan of Sony for televisions and this one is without a doubt a great tv. I'm enjoying the tv and it works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Todd1010, Wow! You definitely made the right choice with this TV. We are thrilled to hear you're having an enjoyable watching experience so far with your A80J Sony OLED TV! We really appreciate you being a loyal customer and helping to share the word about us. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for leaving us such a superb review of your new Bravia TV! -Jess
Amazingly thin, amazingly clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! This is my first TV purchase in over 8 years and i can certainly see the difference. Now to upgrade the rest of my electronics ha ha
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Awesome, Jww80550! Choosing this TV will definitely be worth it! We're truly delighted you are very happy and satisfied with the stunning 4K HDR picture quality of your new A80J OLED 4K Google TV. You chose the best TV brand! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for giving the product a perfect rating! -Jess
Sony OLED. a8J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from Samsung 8000 series smart tv first models back in 2011. Picture Still the same as it was day one then you shortly I thought it would be 10 times better but I fell short of my expectations yeah what is it I thought it be a much better TV pic but it’s not that better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi biglou, thank you for purchasing our newest product. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. Settings are adjustable for the types of content viewed such as streaming video, DVD/Blu-ray Disc™, USB drive, and composite/component video content. You may follow this link for more details:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00263533
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
~Earl
Sony 77" OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace a 7 year old Vizio in my main entertainment room - had a good friend who suggested the Sony OLED. So far we are very pleased with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chainsaw49, You've made an excellent choice! Thank you for upgrading to your new BRAVIA XR A80J. We are truly happy to hear your purchase went well and you are very pleased with its exceptional picture quality and overall features. At Sony we strive to put forward the best possible products for our customers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing the 77" A80J and for choosing Sony! -Jess
PHENOMENAL TELEVISION PURCHASE AT BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia XR TV we purchased is awesomely great! We are truly in love with it. It’s above and beyond of what we expected!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigcoyote1974, Great! Choosing this TV will definitely be worth it! We're really happy to hear it exceeded your expectations and you're very satisfied with the excellent picture quality and impressive performance of your new A80J. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! -Jess
Freezes constantly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product freezes and doesnt respond in many circumstances. System is sluggish and picture is average for the price. I wouldnt not recommend this specific Sony model.
No, I would not recommend this to a friendGreat oled tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv!! Bought it for my father in law and was open box!! Got a great deal on it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Nolan! We're really glad your purchase went well and you're overall happy and satisfied with the superb 4K HDR picture and impressive performance of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for sharing such a fantastic shopping experience! Thank you for choosing Sony! -Jess
The TV to get !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From gaming to movies this tv is a must have!! Dont waste your time with other TVs and sony A80J is a Beast !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Russ, That's awesome! We're thrilled to hear you like your new A80J Sony OLED 4K TV and you are having an enjoyable watching and gaming experience with your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess
Tv install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from start to finish. Michael did a great job design and coordinating the install. Ben and Josh did a great job with installation and setup
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anchorage, Thank you for sharing such an excellent shopping experience. We're really glad you are happy and satisfied with the great service, features, and overall performance of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess
Fantastic Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing panel, great upgrade from my LG E6P 65" OLED. Highly recommend for predominant film and PS5 gaming use case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neals, Great! You've made an excellent choice! Thank you for upgrading to your new Sony A80J OLED 4K TV. We are delighted to know your purchase went well and you appreciate the features of this TV for your needs. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Blacks out on occasion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, although the picture will 'black out' on occasion. The black out is due to not enough data getting back from a ARC connected receiver. Buyer beware of this issue!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Blackout,
We regret to hear about this issue. We apologize for the inconvenience. In this case, please establish HDMI connection between a TV and other device.
1. Make sure both the TV and other device are turned on.
2. While turned on, unplug the power cords for the TV and device from the electrical outlet.
3. Disconnect the HDMI cables from the TV and other product.
4. Wait 60 seconds.
5. While the HDMI cables are disconnected, plug the power cords back into the electrical outlet.
6. Turn on the TV.
7. Re-connect the HDMI cables.
8. Turn on the HDMI-connected product.
The TV should now detect the HDMI signal from the connected device and operate normally. If there is still a problem, disconnect the HDMI cable from both products and then reconnect it in the opposite direction.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Riley is the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Riley is the best! So informative and answered all of our questions about television differences. Very detail oriented and very kind. We will be back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, That's nice to know! We're delighted to hear your purchase went well and you're enjoying the amazing picture quality and overall features of your new A80J. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback! -Jess
Very Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received expert help from staff and management team when we had questions and needed info. We will definitely continue buying our electronics here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasH, Thank you for sharing such an excellent shopping experience! It's really amazing to hear you are happy and satisfied with your purchase. We're also glad that you appreciate the features and overall performance of your new A80J OLED 4K Ultra HD Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess