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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,742 reviews
  • Rated 5 out of 5 stars

    Most have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Best TV after the A90J you can't beat this price point for a 77'' well recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi itsjstndad, congratulations on getting your 2nd TV. We're pleased to hear that you are satisfied with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    TV help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! They know what they are doing and are extremely helpful. I really appreciate their help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MomOf2PhD, Awesome! Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, easy to install, wonderful to watch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDTV, That's very generous of you! Thank you for the kind words and review of our A80J OLED 4K HDR Google TV. We're truly happy you are having an enjoyable watching experience with your new Bravia TV. We're also glad to know you like the exceptional picture quality and you find it easy to install. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great tv ,great size i love this 77inch tv in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatsquad, That's awesome! We're very grateful for this amazing review! It's really wonderful to hear you're satisfied with your purchase and you're enjoying the exceptional picture quality of this A80J OLED 4K Ultra HD Smart Google TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and great value compared to the a90j. Which is also awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farmer, Thank you so much for the fantastic review! We are really happy to hear you're enjoying the superb features and gorgeous picture quality of this exceptional TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    tvpurchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was very professional the geek squad the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi specialtvpurchase, It's nice to hear that you were assisted well by our local dealer. We hope that you also like your new Sony TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase. Vincent Sony_US

  • Rated 4 out of 5 stars

    Best tv on the market Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of if not the best and bravia line has proven to last for decades. Wish i can calibrate to the most out of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Braviaa80j,

      That's very generous of you! Thank you so much for sharing your experience so far with your A80J OLED 4K HDR Google TV. Your feedback is greatly appreciated. Picture settings is more of a personal preference. The quality of the source is also a big factor in getting an excellent picture quality. Having said that, picture mode settings provide preset adjustments for the type of picture you are viewing. Picture settings also allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your Google TV.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance, features, and all aspects of our new TV,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, That's awesome! We're so happy your purchase went well! Good to hear you love the impressive performance, well-integrated features, and capabilities of your A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job mounting the tv. Communication was great days before and day of service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich, That's amazing! We're glad you like the great service and you're enjoying the impressive performance of your new A80J OLED 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV 77”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent salesman. Knowledgeable and friendly. Also — not a bad tele.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TV77, Thank you for sharing such an excellent shopping experience. Good to hear that you appreciate the excellent service and outstanding picture quality of this A80J OLED 4K Ultra HD Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Have a great day! -Jess Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to purchase and have installed. Great service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howard441,

      Great! We're glad that everything was handled professionally. We hope you also enjoy this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Picture is not worth 2000k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great but this tv supposed to be a awesome picture at 4K and was realy disappointing with the picture was as clear as I thought it would I have a 10yr old Samsung 65 inc that is in my bed room now and it was replaced with that 77 inch Sony Bravia 4k tv that was just purchased and I’m not impressed taking this tv back soon not worth the $2000. Paid for

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Unhappycustomerwishthepic,

      Thank you for your review, and we are really sorry for your disappointment.

      It is unfortunate that our XR-77A80J didn't live up to your expectations. This is definitely not the experience we wanted you to have with our premium TV. Picture quality usually depends on the signal and content. This issue can be fixed by changing the picture settings of the TV according to your preferences. Please visit the following articles for more details:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00263533
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00173823
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html?hl=4k

      We want to make sure you’re taken care of and help check on your TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com or contact us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the A80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Home TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome from purchase to delivery and Installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OLEDTV, Thank you so much for giving the product a perfect rating! We are truly happy to hear the installation went well and you're now enjoying the amazing picture quality of your new A80J OLED 4K HDR Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Large Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and delivery. Great TV. Picture and sound are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gigantic, Great! We are so glad to hear that you had a wonderful experience and a great service! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always great value for your money. We are very pleased with this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sergeant, Wow! We're truly pleased to hear you're happy and overall satisfied with the excellent picture and sound quality and overall features of this TV. You chose the best TV brand! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except the need to use two remotes when going from the streaming to the cable. And the legs aren’t high enough to accomplish the sound bar under the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      We're sorry to learn that your soundbar does not fit underneath the legs of the TV. The height of the TV stand when on a soundbar position is approximately 2 7/8 inch (72.3 mm) and the width will become approximately 40 7/8 (1,036 mm). The soundbar position mount will provide enough clearance for a soundbar that measures below 2 7/8 inches (72.3 mm) in height underneath the TV.

      If a soundbar that will fit underneath of the 77" A80J is your priority, you might consider getting our HT-Z9F Dolby Atmos soundbar. This soundbar has an approximate height of 2 5/8 inches (64 mm) and a width of 39 3/8 inches (1000 mm)- this will perfectly fit underneath the legs of the TV.

      Performing [Cable/Satellite box control setup] in [Cable/Satellite box setup] allows you to control a cable/satellite box using the TV’s remote control.

      1. Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [Cable/Satellite box setup] — [Cable/Satellite box control setup].
      2. Follow the on-screen instructions.

      Despite your concerns, we truly appreciate that you love most of the features of your new Bravia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deserves 10 stars as good as advertised go get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JNMIII, Thank you for the awesome review! We're glad to hear you're enjoying your new Sony TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and size TV...........................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abdullah, We're very happy to hear that! You chose the best TV brand! Good to know you're enjoying the overall picture quality, and superb features of your new A80J OLED 4K HDR Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you sharing this wonderful feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best TV we’ve ever owned. Just get it….you won’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharcoalBeauty, Thanks for the positive feedback! We are truly happy to hear your purchase went well and you are enjoying the superb features and excellent picture quality of your A80J OLED 4K Ultra HD Smart Google TV. We are also thrilled to know you feel this is the best TV that you've owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing Clarity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is just what I was looking. Having had a Sony before I wasn’t surprised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi limcarr, Wow! Thanks for sharing your 5-star review and impressive experience with your new BRAVIA XR A80J TV. We're really delighted this TV meets your needs and expectations! We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for purchasing our 77" A80J and for choosing Sony! -Jess Sony_US