Customer Ratings & Reviews

Hi guesthouse, Wow! We are glad you love our BRAVIA XR A80J TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay

Hi Andy, Thanks for the amazing review of your A80J. Good to know you had such a wonderful shopping experience and your purchase went well. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for purchasing our 77" A80J and for choosing Sony! -Jess

Hi Yaya, Awesome! We're glad you like the great price of the TV and amazing customer service you had experience. We're also delighted to hear you are having an enjoyable watching experience with your new Bravia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for sharing this awesome feedback! -Jess

Hi TheaterHater, Amazing! We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin

Hi ScottF, Awesome! Thank you for sharing such an excellent shopping experience. We're delighted to hear you are enjoying your new A80J OLED 4K TV! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your sharing your feedback and for choosing Sony! -Jess

Hi Know, Great! Thank you for sharing such an excellent shopping experience. We are delighted to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for leaving us such a wonderful review of your 77" A80J and for choosing Sony! -Jess

Hi KCee1Ski,

We appreciate the 5-star rating and we're glad the TV works well. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

Regards,
David

Hi Awesome,

You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

-Ralph

Hi LXG1, Awesome! We are happy you like the incredible colors and overall picture quality of this exceptional TV. We're also delighted to hear that you're having an enjoyable fantastic gaming experience on your new Bravia TV and it works great with your PS5 console. That said, you're a winner with 4K/120fps. With 4K/120fps as specified in HDMI 2.1, the BRAVIA XR A80J gives you smooth and clear movement for responsive gameplay. Only BRAVIA XR TVs automatically adjust and optimize the picture to the best settings for your PlayStation5 console, whether you’re gaming or watching a movie. You will also enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing our 77" A80J and for choosing Sony! -Jess

Hi Gina, Awesome! We are so glad to hear that you are happy with the performance of your new Sony A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl

Hi Kamran, Awesome! We're happy to hear that you like the TV quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin

Hi Rainmank2002, You've made a great choice! We're very pleased to hear you love your new A80J OLED TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam

Hi Review, Wow! Thanks for leaving us such a great review on the XR-77A80J! We're really happy to know you're satisfied with your purchase and you're enjoying the superb features of your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase and for the 5-star rating! -Jess

Hi Sampson, we're glad you like our product. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl

Hi FREE,

Thanks for sharing your experience using your A80J OLED 4K TV. While we're delighted to hear you like most of the features, we regret to learn you are experiencing internet issues on your TV. We'd love to troubleshoot this and make this a better experience for you. We do have good information about tips to maximize network and internet performance in your home.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00133631

If the Wi‑Fi signal on your Google TV device drops or intermittently disconnects, check your network connection status and troubleshooting from this helpful article: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00184183

With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

In any case that you need our assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Thanks for your purchase and for choosing Sony!
-Jess

Hi Josech,

Awesome! We really appreciate your superb review of the A80J. We're happy to hear that you like the well-integrated features, impressive picture quality, and overall performance of this TV. Glad to know you're having an enjoyable gaming experience with this TV.

You're truly a winner with 4K/120fps! With 4K/120fps as specified in HDMI 2.1, the BRAVIA XR A80J gives you smooth and clear movement for responsive gameplay. You will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

Thank you for purchasing our 77" A80J and for choosing Sony!
-Jess

Hi TotalTech, That's really good to hear. We are thrilled to know that you are very happy with your Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your purchase. -Vincent

Hi BrianT, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you like the stunning 4K HDR picture quality this TV delivers. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you so much for leaving us such a wonderful review of your new Bravia TV! -Jess

Hi 2mama, That's great to hear! Thank you for sharing such an excellent shopping experience. We're glad you like the excellent customer service and you're enjoying your new A80J TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess

Hi Mybestbuy, Wow! We're glad that you appreciate the picture quality and performance of this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay