Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1743 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and immersive sound that creates a theater-like experience at home. They also find the setup process easy and are pleased with the TV's size options. However, some customers express concerns about its high price, occasional remote control issues, and rare instances of dead pixels or the TV stopping working prematurely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,742 reviews
  • Rated 5 out of 5 stars

    Not Applicable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy byer with the proving service to cuctomer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 12345, That's fantastic! Thank you for sharing such an excellent shopping experience. We are thrilled to hear that you are satisfied with your purchase and you like the very good picture, and overall performance of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    the boss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great clearity and tv without the surround sound set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naathistime,

      You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a big screen tv and everything has been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvreview, Thanks for this amazing review of your A80J! It's really wonderful to hear your purchase went well and you're now enjoying the superb features and excellent picture quality of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Very disappointed.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for 18 months and it ALREADY has stopped working and requires servicing. I had a Panasonic plasma TV that lasted 10 years, no servicing and was still working when I bought this VERY expensive TV. So disappointed. Warranty... only 12 months...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. The screen are clear and best tv right now..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaslie, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your A80J 4K OLED HDR Google TV. We are also thrilled to know you feel this is the best TV that you've owned. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for leaving us such a wonderful review of your new Bravia TV! -Jess Sony_US

  • Rated 5 out of 5 stars

    My New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sony TV and excellent professional installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allan, Thank you so much for the amazing review! We're truly happy to hear that you are enjoying its amazing functions and everything was handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Best choice I went with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lexi, Wow! We are thrilled to hear about your fantastic experience with your new Bravia OLED TV! And good to know you're enjoying overall features and superb picture quality of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality merchandise. Recommend to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zango, That's awesome! Thank you for giving the product a perfect rating! We're really glad that your investment is worth it! It is nice to hear you're having an enjoyable watching experience with your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation and for sharing this fantastic feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did this right. Good job Nice size arwsome Tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AwsomeTv, Thanks for the feedback and for purchasing our BRAVIA XR 77" A80J OLED 4K TV. We really love to hear you're enjoying all the amazing functions and impressive performance of your new Bravia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it was on sale which was even better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbh2021, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, and helpful, help very quickly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kamp, Thank you so much for sharing such an awesome shopping experience with your A80J. We're thrilled to hear you are satisfied with the customer service and impressive performance of your new Bravia TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 77" A80J and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bravo, Bravia!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Finally upgraded the bedroom TV! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OZZZZZ,

      Great! We're glad that you are happy with the upgrade. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Can’t work with Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great , one thing I don’t like that it doesn’t connect to Alexa and it doesn’t have a handsfree voice control.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nora, Our BRAVIA A80J works with Alexa. You can connect your Alexa-enabled devices for seamless hands-free control of a Sony TV. With Alexa, you can power up your TV, change channels, control volume and more. Make sure to update the firmware of your TV to resolve any possible software-related issues. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Upgraded from an older tv, no comparison.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, Thank you for upgrading to your new Sony XR77A80J! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thanks so much for your service and delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, That's fantastic! Thank you for the 5-star rating! We're glad that your investment is worth it. It's also good to know your purchase went well and you like your new Bravia TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy with 77” Sony OLED

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. My rep was very helpful with tv purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joe119, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    Already having issues

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight went out after only two years. Frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv in the market would purchase again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jetlyfe86, Wow! Thank you for giving the product a perfect rating! We are happy to hear that you are very satisfied with your purchase and you're enjoying your new A80J OLED 4K Ultra HD Smart Google TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We're looking forward to your next purchase. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great picture, too dim.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but the knock on oled's that they don't get very bright is very real.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chicken,

      Thank you taking the time to review your A80J. We're glad that you like the exceptional picture quality this TV delivers. Your feedback is greatly appreciated. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The picture quality may improve if you change it in [Picture] under [Settings]. Please access this link for more information: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00263533

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Top Tier OLED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my aging plasma. Only complaint is the blooming around white images on black backdrop.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse,

      Thank you for sharing your thoughts and experience using your BRAVIA XR A80J OLED 4K Ultra HD Google TV. It's unfortunate to know you're experiencing cloudy, white backlight when viewing dark scenes. All shipped Sony products have passed internal quality tests. If it bothers you, there are few adjustments that you can do to minimize this condition. Please refer to the link below for some helpful information.

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00030311

      Despite your concerns, we're glad that you appreciate the features and overall performance of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Jess Sony_US